cso high   

The Chief Sales Officer

 
Planning for 2008
 
How the Holiday down time will impact your 2008 numbers
 
How to use the Rolling Twelve Month Plan
File Under:
Sales Planning
In This Issue
Determine Your 2008 Success Now
What is a Rolling Twelve-Month Plan?
Your Questions...
You Might Be A Salesperson - Christmas Edition

Your 2008 Success Will Be Determined In The Next Few Days

accountant 1 

Holidays can be times of low sales activity. Customers and salespeople are distracted, companies are closing out their year and the usual lull falls over the marketplace. Use this time to plan for next year. It's a great time for sales professionals to line up their activities for the first quarter. In fact, the sales results for the first three months of 2008 are being determined right now. Help your people get ready. Here's how.

  1. Begin with a sales capability assessment. Ask each salesperson to determine their strengths and weaknesses in sales. They will use their strengths to sell, of course, and they need to begin immediately improving their weaknesses. Click on the Sales Assessment Tool link for a free sample. You and your people can use this one as is or use it to develop your own.
  2. Develop an action plan for shoring up the weaknesses. What seminars will you or your salespeople attend? What books, tapes or other media will they use?
  3. Develop a rolling sales plan. Depending on your sales cycle, seasonality and other factors, the sales plan for 2008 needs to have monthly (weekly is better!) objectives. As each month ends, add another month to the end of the plan. If this had been done last year you would already have your annual plan for '08!
  4. Front-load, don't back-load. There is a natural tendency to look at the new year and see twelve months. Human nature typically causes us to be deadline oriented. We think that if we miss our numbers in the first month there are eleven more to catch up. The sense of urgency is not there. In fact, things will change in 2008. Front loading our sales plan allows us to sell in the current, familiar market before something comes along to change the dynamics. Get - and stay - ahead of the game.

 

 

What is a
Rolling Twelve-Month Plan?
down head 

Rather than starting over every year with a new sales plan, why not keep one plan going from now on?

 

Old Way: Traditionally, sales plans were developed and submitted prior to the end of the year. One year I was required to write my plan in July! This was to allow my boss time to write his and his boss time to write hers, etc. These plans are inherently inaccurate because we cannot predict what will be happening a few weeks from now; much less more than a year from now.

 

New Way: Write a twelve-month plan and then, as each month ends, replace it with a new month a year out. At the end of January, 2008, add a new plan for January, 2009.

 

Depending on your sales cycle, have some months "Final", later months "Flexible", even later months "Fluid" and, finally, some months "Future". For most organizations, assigning one quarter (three months) to each category is sufficient.

 

Final months are the ones against which sales performance will be measured. Commissions, bonuses and other forms of recognition are applied based on the individual's performance in this time frame.

 

Flexible months can be adjusted based on market forces, the economy, competitive activity, etc. These adjustments must be done deliberately and should be backed with facts, empirical data, etc. Adjustments can be made in the incentive and bonus plans based on changes in this set of months.

 

Fluid months are ones we keep an eye on and adjust based on changes that happen in the Final and Flexible months. Sales leadership may want to begin considering changes in the compensation plan as well as incentive and  bonus plans based on what they see happening here.

 

Future months become increasingly accurate as time passes. Rather than setting a twelve-month plan in place once a year, we stay in practice, resetting the twelfth month at the end of each month.

 
Let Chuck help you with your 2008 planning. Email or call him today.

 

 
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Your Questions...

Q&A 

"What secrets do you have for making a lot of sales at the end of the year? We are behind plan and the clock is ticking."

 

This is the most common question I hear during the fourth quarter. It reminds me of the "two minute drill" and the overtime tactics in college football. The team can seem to score more points in the final seconds than they did during the rest of the game.

 
Business is not like football - there are few opportunities for last-minute comebacks. A sales blitz may help, a spiff may drive some activity, but you will probably not end up with the numbers you want.
 
Having a sales plan and managing the performance against the plan is the best way to prevent this scenario from happening. last minute sales efforts are a symptom of something - usually procrastination - that needs to be corrected. When the first time period (month, quarter, etc.) passes and the numbers aren't there, that's the time to ramp up your sales efforts.
 
If this is a recurring problem for your organization, consider revamping your compensation plan, your incentive plan or both. Something needs to be done to drive new behavior.
 
___________________________
Vistage and TEC Chairs: Please forward this to your members and use it to stimulate conversations in your one-to-ones and your Executive Sessions. They will eventually thank you for it!
 
Thanks.
 
Teach Others!

Chuck Reaves, CSP, CPAE
21 Associates
Chuck Reaves,
CSP, CPAE
 
1.800.MR. REAVES
(800.677.3283)
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Here are some ideas you can use...
 
gift
 
I wish you the happiest Holiday Season yet. May you, your family and your friends find time to celebrate together and be reminded of how blessed we all are.
 
And may 2008 be your best year yet. We are expecting a great '08 as are many of our clients. Expect the best!
Chuckism #6:
"In the history of recorded time, no customer has ever said,
'Your price is too high,'
and meant it."
 
Chuckism #22
"If the person I am talking to cannot understand the difference between cost and price, I am selling to the wrong person."
 
Chuckism #48
"The person at the table who knows the most about the other person's business wins."  
From Chuck's web site:
"You Might Be A Salesperson"
"If you ever gave someone a Christmas present that looked a lot like a product sample, you might be a salesperson."
 
"If you ever did your Christmas shopping by walking the floor at a trade show, you might be a salesperson."
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CSO
Symposium
We are planning a series of CSO Symposiums for 1Q08 to be held at various universities around the country. If you are interested in receiving more informaiton about one of these intensive, interactive sessions, email Chuck using the link below. Locations for the sessions will be determined by the responses.