Mexico Training & Call Center Resources...
"Train your call center/sales staff to become Mexico Experts"
June 2007 - Vol 1, Issue 7
In This Issue...
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Greetings!
Destination Ventures, Ltd.

Mexico-specific training is our ONLY business.

A variety of award-winning e-learning and live training tools are available to motivate and empower your call centers and sales teams to get ready for the Fall booking season.

Destination Ventures (Mexico training specialists) offers several unique, NO COST product knowledge programs and opportunities. If your company needs refresher training or NEW HIRE training about Mexico, these no-charge training programs can be easily deployed by your training, sales and personnel departments. These programs include our famous full-color STUDY GUIDES (updated for 2007) and other benefits.

PV Pro logo
Our newest specialist program ("PV Pro") is open to North American agents. This interactive, reward-laden e-learning program covers Puerto Vallarta in all its richness -- gourmet dining, eco-adventure and sumptuous lodging, all in a seaside colonial setting.

Graduates receive a FAM invitation (Fall 2007), "booking tracker" to record sales and earn rewards, and consumer leads. The course takes about 90 minutes to complete, and includes our 50-page full-color Puerto Vallarta Study Guide!

07 CTI homepage
Ready to sell the NEW Cancun? Find out what all the excitement's about and join over 3,500 retail and home-based agents as "Official Cancun Counselors."

This NO-CHARGE course has been completely revamped. It now features more interactive tools, NEW photography, EASIER course navigation and expanded coverage of lodging options. Our 2007 "Dynamic PDF Study Guide"will dazzle you and your clients.

Graduates receive a five-day FIELD INSPECTION TRIP invitation (land only portion is only $89!), color diploma, education credits, and our innovative "Loyalty Points" every time you sell a Cancun/Puerto Morelos package!

Magic of Mexico logo
Heralded by agents as one of the industry's top training programs, the "Magic of Mexico" Specialist Program gets to the heart of selling Mexico's beach and inland destinations. Over 1,500 agents are currently enrolled, completing nearly 10,000 destination lessons!

Gain complimentary access to our full-color, 2007 "Magic of Mexico" Study Guide. This award-winning 350-page "bible" for agents selling Mexico is offered to learners. Containing over 100 detailed maps, full-color photography and thousands of sales tips, suggestions and resources, the program is your ticket to higher Mexico sales.

Need an update about Cozumel? Looking for some Puerto Vallarta restaurant suggestions? Trying to find a local tour operator in Mexico City? All this and MORE is covered in over 30 individual destination courses. The online campus is flexible, easy to use and open when YOU need it MOST.

Aca Academy logo
The Queen of Mexican destinations is a must-see destination for your Mexico-loving clients. The city unfolds around one of the world's grandest bay settings. Superb dining, raucous night life, championship golf, and some of the world's more famous lodging options await your clients.

Learn about emerging developments, lodging updates and how the "new" Acapulco is ready to re-captivate your sun 'n fun seeking customers. The NO-CHARGE course contains a 40-page, full-color Study Guide and loads of insights and tips to help you plan the perfect Acapulco getaway.

Find out why Acapulco attracts over 4 million annual visitors to its golden shore and jungle-clad hillside resorts.
AudienceClapping
Our e-learning sponsors want to strengthen ties with your company. We can provide you with logo ID at our various Mexico training sites, our databases of trained retail/home-based agents in a variety of formats and styles. We can also schedule speaking engagements at your Fall agent conferences, and conduct in-house training programs at your call centers.

We can track your individual employee performance in "real time" and allow your personnel departments to view training progress, quiz scores and other performance data!

Contact Greg of Jane Custer at 800-599-6633 to learn more about these and other training opportunities.
DV live Seminar
Ready to "expand your Mexico horizons?" Our Fall 2007 live seminar calendar is expected to include programs covering Mexico's Colonial Treasures (seven magnificent States in central Mexico), the ever-popular Riviera Maya, Little Known Quintana Roo State, and our newest venture -- Choosing Mexico retirement and real estate seminars.

We'll have details published in the coming weeks, but get ready to explore new Mexico horizons with our expert instructors and study guides.

Whether in a traditional seminar setting or an interactive cyber-class, connecting you with quality Mexico training opportunities is our mission. Use these tools at your call centers and get your sales team "Mexico-fluent" today!

Hasta Pronto,


Greg Custer, Vice President/Owner
Destination Ventures, Ltd.

phone: 1-800-599-6633
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