24th March 2011

                                                                                                           Issue: 11/2011

PMA Australia logo

      Newsline

Productivity Commission - the time to act is NOW!

   

Good Morning

Following pressure from many Australian retailers, the Government recently asked the Productivity Commission to undertake a public inquiry into "The Economic Structure and Performance of the Australian Retail Industry".   

 

The Commission will examine and consider many issues impacting retail in Australia.  

 

PMA  will be making a submission to the Commission on our members' behalf .  We need our members' input to ensure our submission is comprehensive and representative.  Any comments you make will be confidential and under the banner of PMA.

 

This is our industry's best chance to put forward to the Government any major issues of concern, so make sure you voice your opinions!

 

What do you need to do?

Print off the document attached and read through, it's not long and should take less than 5 minutes.  It covers all the topics under each of the five areas the Commission has been requested to examine.  At the end of each section is a blank area for you to add your points as well as expanding on ours so you can either:

 1)           Add comments by hand and send a scanned copy back to us

 2)           Add comments electronically and send back to us

 

As an industry, we need to act and put our points to the enquiry. It was started by the GST on imports issue however has now expanded to cover all areas impacting Australian retail. It is extremely important that you take the time to add your thoughts as you will be amazed at how few will, on such an important topic.  

 

We need your input by end of April.

 

Cheers

Peter Rose

 

 

 

In This Issue
Longer term impact of Japan's earthquake - by Bill McCurry
Retailing - What are the Hot "Back of House" Issues by Glynn Lavender (Editor)
Do you have a Future Leader? - by Kathy Warlum
How Digital has impacted our industry - by Glynn Lavender (editor)
PMA Conference Registrations Open Now!

Your PMA Australia Executive

 National Chairperson-Richard Robertson
richardr@teds.com.au

 

Eastern Region TVP

and NSW Chairperson

John Ralph

jrcamerahouse@bigpond.com

 

WA, SA, NT, QLD TVP

and QLD Chairperson

Andrew Mason 

print@photocontinental.com.au

 

 TAS Chairperson

Tim Jones

 tim@perfectprints.com.au

 

VIC Chairperson

Jeff Crowley

jeff.crowley@fujifilm.com.au

 

SA Chairperson

Paul Atkins

paul@atkins.com.au

 

WA Chairperson

Murray Gibbs

murray@ggch.com.au

 

Director of Australian Activities

Peter Rose

prose@pmai.org


 

Australian Directors for PMA

John Paxton

jpaxton@paxtons.com.au 

Len Sandler

len.sandler@starshots.com.au

 

PPFA Chairperson

Ormond Williams

osgood@bigpond.net.au

APCI Chairperson

Paul Atkins

paul@atkins.com.au

 

PSPA Chairperson

Paul Dawson

pd@hydrophotographics.com.au

PIEA Chairperson

Gale Spring

g.spring@rmit.edu.au

 

PMA Australia Office

02 9454 2444

pmaaustralia@pmai.org


Editor

Glynn Lavender

pmaaustralia@pmai.org

 

Looking at the longer term implications of Japan's earthquake

This week's McCurry's Ideas Exchange Newsletter takes a look at how the Japanese earthquake may affect not only supply but your ability to re buy stock.  It certainly makes for interesting reading and, as always, proves what a great resource the McCurry Idea Exchange newsletter is. If you are not a member you should sign up today! 

 

 

 

Since Friday we've been following the news from Japan with growing concern, not only for the humanity involved but with a strong sense that our photo/imaging industry will be impacted more severely than initially expected.

We aren't trying to be the latest news on the tragedy - BBC, CNN, etc., are a better source for that than we are. Our goal is to give you information to improve your success in the imaging world.

Indeed, there has been a run on some products as we suggested in Sunday's special edition. One memory supplier that shows "in" or "out" of stock on their order page had 45% of their SKU's as "out" at close of business Wednesday. That compares to between zero and three for 2011 to date.

There are sales reps calling on dealers (yes, they do exist - in person and on the phone) that encouraged retailers to load in merchandise to insure they had product. We've heard they had to be "re-educated" that statements like that were only to be made by corporate headquarters and right now Big Corporate had no official policy . . . . What we don't know is if the reps calling on big box stores were told the same thing.

With one exception, every retailer Bill talked to said they were loading in some critical SKU's for their business. That retailer said they were going to not care if they ran out of a major brand DSLR. The retailer's logic was he hated the brand because of no margin and mistreatment of smaller retailers. While his emotion may be based in fact, the reality is customers who come into stores want to see and touch product. If you don't have what they want to buy, it's much harder to convince the customer to buy what you do have. Try to make your decisions based on your customer and their perception, not your own biases.

Mike Worswick, one of the brightest minds in the room, raised yet another concern, that of replacement cost. He suggested there will be yet another squeeze on retailers, the requirement to re-buy at higher prices. Where will the working capital come from to boost inventory procurement? Mike's wise suggestion was that retailers carefully watch the market around them and take pre-emptive price increases where and when they can. Spot memory prices rose 15%-25% since the tragedy struck. Should you be raising your price now so you can have the dollars on hand to pay for the replacement inventory? More than the direct impact of several production facilities being damaged or destroyed, there are deeper underlying problems:

Camera manufacturers, like automobile manufacturers, have come to depend upon a long chain of parts manufacturers. Some key parts come from just one "cottage industry" manufacturer, and the lack of that one key part could hold up production at an entire plant. An obvious example is Sony's production of image sensors that are used in many brands of digital camera.

Returning to the automotive analogy, here's part of a report from MSN Auto:

. . . two Japanese automakers are already halting some production at North American factories to assess availability of parts following Friday's deadline earthquake and tsunami in Japan.

Subaru of America has suspended production at its plant in Lafayette, Ind. The plant, Subaru's only North American factory, employs 3,500 workers and built 150,000 vehicles last year, including the Outback and Tribeca wagons and Legacy sedan. A company spokesman doesn't know when production will resume.

Toyota is suspending overtime and production on Saturdays at all of its North American plants to assess the availability of car parts. Toyota is trying to conserve parts after the huge earthquake and tsunami, which is disrupting shipments from Japan to the U.S.

read rest of that story

Chris' prediction: In a few weeks we will start seeing the biggest shortages in hard goods of the century so far, and it will get worse before it gets better. As Bill stated in the special edition #384 "Doing nothing is a risk. Loading in inventory is a risk. Every well capitalized retailer that called is taking the long risk, they are loading in some of those SKU's they see as important to their market. It's not widespread helter-skelter ordering. These retailers are targeting the few products they feel they can't be without. The categories run from memory cards to filters to DSLR to big glass. Interesting most retailers aren't overly worried about point and shoot cameras. The common belief is that point and shoots aren't made in Japan. While Japan may technically not be the 'country of origin' it is possible these point and shoots have some Japanese components that may not be readily available. Those retailers I talked to felt there was more ability to sell an alternative in the point and shoot category than the DSLR category."

It appears that the lab side of the equation won't be as hard hit. Noritsu issued a statement "Fortunately NK Works is separated from the epicenter by a distance of approximately 1,000 kilometers, so there was absolutely no damage to the facilities, and all Noritsu employees were well out of harm's way. We have been investigating the affect of this disaster, and with our infrastructure in tact, will continue the production and distribution of our high quality products and parts."


Imaging and Entertainment Expo Convention Sessions

With all the upheavals of the last few years with regards to the GFC, changes to awards and consumer rights this may be the most important session any business owner attends at the Conference. Here's your chance to get up to date information on the many challenges facing our businesses.

 

Thursday 23rd  June

1:15 pm - 2:20 pm

E1 Retailing --What are the Hot "Back of House" Issues?

Russell Zimmerman, the Executive Director of the Australian Retailers Association, has a close understanding of the major issues impacting Australian retailers. His address will cover the current concerns in the areas of landlord and tenancy, Legal, and the latest developments in eftpos. Russell's association has over 3,000 members Australia

wide and is viewed as the leading organisation representing Australian retailers.

Richard Breden will bring us up to date with the introduction of Fairwork and how retailers are managing this change.

The Fair Imports Alliance was formed to fight the unfair "GST Free" imports issue. PMA is a member of this alliance. Brad Kitsche, the Executive Director of ASGA (the Australian Sporting Goods Association), has been the spokesperson for this group, and will advise progress, as well as covering the Productivity Commission enquiry into Australian Retail.

 

Speakers: Russell Zimmerman, Australian Retailers

Association. Richard Breden, FCB Group, Brad Kitsche, ASGA

Chairperson: Paul Dawson, Hydro Photographics
 

For more details of Conference sessions or to register for the Conference, go to

 www.pmaaustralia.com.au

  

Do you have a Future Leader in your business?

 

If you could send your youngstaff to a full day business development workshop FREE of charge, would you?

 

If your staff would like to attend a workshop run by the photographic industry's training partner, The Friedman Group, to enhance their communication skills, business development skills and develop world class, best practice strategies, would you allow them to attend?

 

If you would like your staff to experience the Imaging and Entertainment Expo 2011 Conference, and be inspired by the leaders in our Industry and acknowledged by their industry peers, would you send them?

 

HERE is your chance! 

 

PMA Future Leaders Workshop dates for 2011:

 

Sydney

Friday 29th April 2011

9am - 5pm

North Ryde RSL Function Centre,

North Ryde

 

Melbourne

Tuesday 3rd May 2011

9am - 5pm

Arrow on Swanston

Melbourne

 

Brisbane

Wednesday 4th May 2011

9am - 5pm

Centr@l Eagle Street Conference Venue

Brisbane

 

The Workshops are:

·         Open to all industry employees aged 18-30 years old.

·         Open to all sectors of the Photographic Industry:

-       Camera, print processing or framing retail businesses

-       Photo labs, School & Professional Photographers

-       Wholesale Supply companies

-       Equipment manufacturers & Repair Agencies

·         Open to Full time, part time and Casual employees.

·         Applicants must have been employed in the photographic Industry for a minimum of 12 months.

·         Employers must be PMA Members

 

To download the PMA Future Leaders Program pdf enrollment form go to www.pmaaustralia.com.au or click here

 

Hurry, enrollments for the Future Leaders Workshops  

close on 20th April 2011


How Digital has impacted our industry in numbers
Here is some recent data from PMA that tracks the impact of digital on our industry over the last 15 years. Tim Jones from Perfect Prints has a few interesting comments on this information and how it is impacting his business.


DSC annual  sales (in million units)

Film camera annual sales (in million units)

Historical film sales (in million rolls)

OTU sales (in million units)

Camera phone in use (in million units)

1996

0.4

15.1

744

72

-

1997

0.7

15.6

745

88

-

1998

1.1

16.2

763

110

-

1999

2.2

18.0

800

138

-

2000

4.5

19.7

786

162

-

2001

7.0

16.3

737

181

-

2002

9.4

14.2

691

197

-

2003

13.0

11.2

595

211

3

2004

18.2

6.7

438

218

16

2005

20.5

4.3

305

202

44

2006

25.0

2.0

201

172

69

2007

28.3

1.1

120

129

92

2008

27.7

0.5

79

84

120

2009

25.4

0.3

49

53

140







Note: Camera phone figures are not annual sales, but in use.



Source: PMA Marketing Research







Camera Use

Tim Jones says...

I reckon the data is a little misleading as it shows camera phones in use, but DSC in yearly sales. The graph of DSC's in use might be more interesting and wouldn't show a drop when compared to the cameraphone line.

Having said that, anecdotally in my store, there is an substantial increase in camera phone prints this calendar year.

And I saw some data the other day that suggested the average volume of prints actually printed by a household was back to 100 prints per year or the old four rolls of 24 film per year per household.
So the only thing that has changed is that we get $29 for the 100 prints in our store instead of about $80. Can someone send me the other $51? Per household?

Regards ...   Tim   


 

Registrations now open for Imaging & Entertainment Expo

Registrations for the PMA 2011 Imaging and Entertainment Expo and Conference have now commenced and are available online at www.pmaaustralia.com.au

 

Simply click on  Register here for the PMA 2011 Conference Program on the PMA Australia Homepage to register for your Conference passes.

Choose from a PMA Best Value Conference Pass, a PPFA Best Value Conference Pass, a PSPA Conference Pass or a PIEA Conference Pass.

 

 

To view the Conference Program, click on Download the PMA 2011 Conference Program (PDF) on the PMA Homepage.

 

Register by 3rd June and your Conference badges will be mailed to you in mid June. If registering after 3rd June, your badges will be available for pick up onsite in Sydney.

 

See you at the Show!


PMA Calendar 2011

  

Tue Mar 29:                        PMA WA Industry Meeting

                                           Venue: TBA

 

Wed April 20:                      Closing date for PMA Future Leaders Workshop Enrolments

  

Fri April 29:                         PMA Future Leaders Program Sydney Workshop

                                           North Ryde Ryde Function Centre

 

Tue May 3:                         PMA Future Leaders Program Melbourne Workshop

                                           Arrow on Swanston

 

Wed May 4:                        PMA Future Leaders Program Brisbane Workshop

                                           Central Eagle Street Conference Centre

 

Tue May 24:                       PMA NSW 1st Quarterly Review Meeting &
                                            2011 Show Consumer Promo Launch
                                            North Ryde Function Centre 

 

June 23rd - 26th                  PMA 2011 Imaging & Entertainment Expo

                                           SCEC, Darling Harbour

 

Sept 6th - 9th                      CliQ 2011 Conference

                                           Las Vegas, Nevada, USA

 

Sept 8th-10th                      CliQ USA

                                           Las Vegas, Nevada USA

 

Sept 19th - 20th:                 PMA WA Trade Show

                                           PCEC, Perth

 

Imaging Expo with Sponsors