Tactic - Successfully Coaching OthersYou
may never have thought of it this way, but success in any and all endeavors is,
at least in some part, driven by your coaching abilities. For recruiters,
serving both candidates and clients, this is even truer than for most people.
How can you help someone through all the tough decisions involved in winning and
then accepting a job offer, as well as quitting their current job, if you can't
coach them? And certainly you must have ace-level coaching skills in
order to help a hiring manager through all the tough decisions and commitments
necessary to hire the best talent on the field. Clearly,
your coaching
skills are fundamental to your recruiting success.
But
sadly, most recruiters don't realize or focus on this nearly as
much as they should. They really don't know the true fundamentals or
tactical basics. So let's take a small step to correct that right
now.
Here
are the three most important tactical questions for coaching that I've
yet found:
1. What is a coachable moment?
2. How do you negotiate coaching for maximum effectiveness?
3. How do you ensure execution - or - what tactics do you need to master for accountability in coaching?
The
hardest thing to learn about coaching is when NOT to do it. With all that
you know, and your awareness of the critical nature of the help you have to
give, it is so hard to hold back. Silence is a coach's greatest
challenge. But, you must learn to judge your timing by the coachability
of your project partners.
The
most important thing to establish is that you really are working on an important
project together. There must be a shared objective. What's
more, you must never assume that this objective is clear, obvious or remembered
by your partners. Simply covering this directly is your best
tactic. You can simply state something like, "What we agreed to was..."
and then cover the basics of your hoped for outcomes. Also, you must
program yourself with the question, "Has anything changed since we last
worked on this?" Failure to ask that question costs more placements
than you might imagine.
Objectives
tied down, your next best tactic is to
ask your partner about his or her
confidence in the coming steps and actions. By leading your partner to
discuss readiness, you can judge what strengths need to be emphasized and what
weaknesses need to be addressed. Your principle here is simply that no
one wants to be taught what they already know. After you discover where
they are, you can offer encouragement or guidance as needed.
The
key to accountability is that
to follow up conversations, over specific,
black and white outcome expectations. You'll rapidly find that, if
you are 100% confident (or able to project confidence, even if
you don't yet completely feel it), your partners will appreciate
your dedication and professionalism. That's not to say they'll
give you no resistance. It is to say, if they actually share the
objectives with you that you've both agreed to, they'd have to be
fools or liars to reject your attentive follow up. This merits just a bit
closer look.
Yes,
by all means, you'll run into many fools and liars on your journey.
One of your great objectives is to discover this sooner rather than later, and
MOVE ON! A small amount of resistance to accountability is natural and to
be expected. But, there is a line. The bad players absolutely cross
that line. You need to be on the look out for them. On the other
hand, the good players, who may naturally resist having their feet held to the fire, will absolutely appreciate your commitment to professional, timely,
meaningful follow through. In the end, this professional attention is one
of the great values you bring to the table.
In
each of these tactics, there is a certain style, grace, personal savoir-faire you
must build and project. It takes a strong person to do so. But,
as
you build your tactical arsenal as a coach, you'll find that your
candidates and clients turn to you with ever greater confidence and
gratitude. In fact, if there is a single most important set of tactical
masteries required on the path to becoming a truly great recruiter, a great
case could be made that your coaching skills are precisely that.
Intro to Bob Marshall & a Free Teleseminar for T&S Report SubscribersHow
well do you know the recruiting industry? How well do you know the deep
principles that create recruiting success? Who were your teachers?
Who
gave you the keys to the kingdom, opening up the world of recruiting so you
could do more than understand it, so you could truly thrive, mastering the
fundamentals while climbing to the top of your game?

Few
teachers can really claim to provide that kind of deep, foundation-building
instruction. Of those, there can be no question, Bob Marshall absolutely
heads up the pack. And, out of an amazing career of building lessons that
build a recruiter's foundation, Bob's two greatest lessons can be
fairly readily identified. They are his presentations: Your Desk as a
Manufacturing Plant, and The Concept of the Inverted Cones. In fact, you
simply cannot find better tactical instruction that Bob's Manufacturing
Plant lessons, and you'll never find more powerful strategic insight than Bob's Concept of the Inverted Cones.
In
the time I've studied this industry, those two lessons have helped me
more, and by far, than any other source materials. Those two lessons are,
for me, basically the can opener I needed so that I could wrap my mind around
the very definitions of what recruiters do and how it is done, and done best.
I've
been studying Bob's instruction since 1995, and I'm confident in
telling you that you won't want to miss the free teleseminar next week where
Bob will give you a couple of techniques for adding a new industry specialty to your office. Also, he will be joined on the call by Neil Lebovits who will reveal some internet Marketing Secrets you can use right now to grow your business. Can't be there live? No problem, register and the recording will be sent to you.
All you need to do is register at
http://www.marketerschoice.com/app/?af=1138489 and the access codes will be sent to you immediately.
This teleseminar is a preview to my good friend, Mike Gionta's,
Recruiting Firm Owner Strategy Tele-Summit which will take place March 8th thru 12th where myself
and 11 other industry trainers and speakers will be revealing our
secrets on how to rebuild and re-energize your business this year.
(My session on March 10th is called,
From Fear to
Confidence: Defeating Your Worst Enemy, Empowering Your Best Friend (they're
both YOU!), and the Story of "The Dragon Boys", but more on that later.)
Also, by registering you have immediate complimentary access to the audios of all the calls from previous weeks.
Call 1: Mike Gionta discussed the first steps he recommends now to take advantage of the improving business environment.
Call 2: Gary Stauble revealed a few time management tips you can
use right now and Doug Beabout discussed ways to leverage your strength
as an owner
Call 3: Mike Gionta and Pat Turner, Publisher of EMInfo, discussed what is working now in thhe recruiting industry.
I hope to "see" you on the call!