| Your InTegrity E-news Issue 108 - June 2009 |
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| Who We Are |
Integrity Technology Solutions specializes in business technology. Our goal is to keep you protected, productive, and profitable. We do this by combining a team of over 30 experienced, in-house professionals with a complete and unmatched technical infrastructure that allows us to offer you complete protection and peace of mind. Learn More
Meet our team and learn more about our technology experts.
Contact us today for information, advisement, and action. |
| Employee Milestones |
Anniversaries:
Shelly Peden
6/11 - 2 Years Carlos Miranda
6/26 - 3 Years
Anish Hermon
7/6 - 2 Years
Mary Bennett Henrichs
7/8 - 13 Years
Anish Hermon 6/8
Mark DeKeersgieter 6/18
Rick Heylek 6/30
Shelly Peden 7/1
Sarah Krueger 7/11 |
| How are we doing? |
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Have you used our RemoteFix services lately? We've added a Client Survey link to the notification email you receive when your service request has been completed. The next time RemoteFix resolves your technical problem, complete the survey and let us know how we are doing. We value your feedback. |
Stay up-to-date on InTegrity Technology Soultions. | |
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PC/Laptop Backup and Recovery
By: Josh Krueger |
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It is not uncommon for an organization to have valuable data scattered around the world on traveling laptops or to have critical business functions operating on desktop PC's. Often times, there are business requirements that necessitate this, but some risks result. Integrity's Managed PC and Laptop Backup solution provides a way to reduce this risk.
Risks associated with roaming laptop data
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Disgruntled employee deletes critical customer information from the laptop before quitting
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Star employee saves critical customer data or presentation on laptop but laptop crashes
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Employee installs software or malware that makes laptop unusable and employee unproductive
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Unsecure storage of data backed up on CD's, USB drives, and flash drives can result in data breach
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Critical information is often not backed up reliably or frequently by individual employees
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Test restores of data are rarely performed
Click here to find out more about protecting your information. |
| Relay For Life |
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Relay for Life McLean County is celebrating it's 15th Anniversary this year and Integrity Technology Solutions will be there to help celebrate. The Relay event is being held at Normal Community West High School from noon on June 26th to noon on June 27th.
 The Integrity Technology Solutions' Relay for Life team has been busy raising money for the American Cancer Society over the past year. We are excited to have raised a total of $8,127 this year! Many of our staff can be found walking the track throughout the day with their families.  The event will bring together more than 140 teams to celebrate the lives of those who have battled cancer. Remember loved ones lost to the disease and to fight back. Click here for more information on the McLean County Relay for Life event. |
| Employee Spotlight - Mike Walls |
 Mike Walls joined Integrity Technology Solutions in 1997 and is a valuable member of our technical team. As our Lead RemoteFix Engineer, Mike's primary role is to get your systems up and running quickly. His years of experience diagnosing and troubleshooting technical problems allows him to provide you with efficient and effective problem resolution.
When you have a problem, Mike is available to solve it promptly and help you to maximize your use of technology. Mike will answer your questions, offer instruction, provide troubleshooting and manage the escalation of technical problems to our team of Network Engineers.
Mike is the catcher for the Integrity Hard Drives Softball Team and participates in the Salvation Army Bell Ringing Campaign during the holiday season. In addition to answering our computer questions, Mike is our in-house comedian and is always ready to provide some comic relief.
Click here to find out more about Integrity's RemoteFix Services. | |
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Getting RemoteFix Assistance is Even Easier & Faster! |
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The Integrity team is always thinking about ways we can make things more efficient and easier for our clients. We are happy to say that all of our thinking has paid off and getting help from RemoteFix just got easier and faster.
The implementation of our RemoteFix Client Web Portal was a huge hit with our clients and is still a great resource for our clients to review past issues that we have worked on but we wanted a way for clients to communicate with us quickly and without having to remember their password for the online Client Web Portal.
We now have RemoteFix email capabilities. This new feature will allow you to:
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Email RemoteFix directly. This will allow you to document the issue in your own words, save you time on the phone and get your issue to our RemoteFix engineers immediately, during business hours
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Reply to us directly from your email enabled mobile phone while on the go
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Receive instant updates from RemoteFix which will let you know when our engineer has started working on the issue, completed the work, escalated the issue or if they need additional information from you to resolve the request
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Provide instant feedback directly to our engineer by replying to any status update email. Email responses are added directly to the ticket information and our Engineers are immediately notified to look at the new information from you
We are excited to be able to offer this convenient way for our clients to communicate with RemoteFix. The ulitmate result of this new feature is faster problem resolution. For many clients, emailing a question to RemoteFix is faster and more accurate for them, it also provides Integrity with all of the details and allows us to resolve the problem more quickly.
With three options to report a technical problem to RemoteFix, we're sure you will find one that works best for you.
Not currently a client? Interested in getting your technical problems resolved quickly and efficiently? Contact Mark D. at 309-664-8146.
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| 8 Signs You Need to Upgrade Your Server |
| Reprinted with permission from the
Microsoft Small Business Center
By: Christopher Elliott
Your server hardware is a ticking time bomb.
Don't be alarmed. It may never actually "blow up" - which is to say, melt down and take lots of data with it. But one day, sooner or later, it will become obsolete. And for your business, that's potentially an explosive liability.
"The older hardware is, the more likely that a failure and loss of productivity will occur," warns Donald Hess, senior systems engineer at Entre Computer Services, a systems integrator based in Rochester, N.Y. "In general, a company can avoid big expenses by updating its servers every three years. If it waits five years, then there's a big risk of being compelled to upgrade many components simultaneously." Ouch.
What exactly needs upgrading?
Most small businesses tend to think of their server as a whole, which is to say hardware (the computer it runs on) and software (the application that powers the server, such as Windows Small Business Server) are one.
Talk to experts and you're likely to conclude that this holistic approach to a server is correct for most businesses. Hardware and software generally age at about the same rate. In other words, the machines need to be modernized at roughly the same interval as the server operating system is updated, give or take a few months.
So is your server ready for a once-over? Click here for information on the eight signs. |
| We LOVE Visitors!! |
Our people make the difference! We would love the opportunity to introduce our staff to you and to show you our office. Please call Mark DeKeersgieter at 309-664-8146 to schedule a time.
Integrity Technology Solutions does not knowingly participate in SPAM. If you wish to be removed from this list, please follow the link below and you will be taken off this list. Thank you for your interest in our e-Newsletter.
Sincerely, | |
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Patti Orzel
Integrity Technology Solutions
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