|
INTERPERSONAL DIVERSITY:
Goleman's "Emotional and Social Intelligence" Learned Through Listening/Focusing Training
Dr. Kathy McGuire, Director Week Four |
|
|
|
Emotional Intelligence: More Important Than IQ At Work And Home
Daniel Goleman, in his initial book Emotional Intelligence (Bantam, 1995) (click to go to Amazon.com description, reviews, other related books, and purchase), looked at actual neurological grounds in the brain for different kinds of problem solving, often referred to as "right-" vs. "left-" brain. He argues that a series of intrapsychic and interpersonal competencies, with involvement of the limbic and other areas of the brain, actually account for the expert behavior of the most successful managers more than intellectual IQ. He called this "emotional intelligence."
Goleman got the concept of "emotional intelligence" from earlier theorists, Salovey and Mayer, who coined the term in 1990. They defined it as "a form of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and action."(quoted in "Emotional Intelligence: What it is and Why it Matters" by Cary Cherniss, Ph.D., available at www.eiconsortium.org/research/what_is_emotional_intellgence.htm
The concept of "emotional intelligence" and competence in the workplace has been widely explored. As EQ, many have developed measures for various aspects of emotional intelligence and training programs for increasing these competencies.
I am a huge fan of Daniel Goleman. He's the bestselling author who coined the term "Emotional Intelligence" with his 1995 book of the same name. Now he's got a new book, "Social Intelligence: The New Science of Human Relationships."
Social intelligence is the ability to read other people's cues and then act on them. Life is all about relationships, and there is a science to how we relate to each other. It's fascinating to see how Goleman breaks down each aspect of communication. We can learn how to more effectively express ourselves so that we feel understood. And we can learn how to better "read" other people so that we can better understand. This helps to improve our interactions and ultimately strengthen our relationships.
He talks about "synchrony" or interacting smoothly at the nonverbal level, which is an important, yet often overlooked, part of relating. Goleman also scientifically explains "the capacity for joy" and how that affects our social intelligence. He shows how our resilience plays an important role in our happiness, which comes into play as we express ourselves to others." Lissa Coffey, www.coffeytalk.com
I haven't found a free, online test of EQ, although a variety of consulting businesses offer extensive testing and training programs.
Creative Edge Focusing (TM): Emotional and Social Intelligence
Forty Hours of Training for Human Literacy
We at Creative Edge Focusing ™ believe that our core skills of Intuitive Focusing and Focused Listening, applied throughout levels from individual to interpersonal to organizational in The Creative Edge Pyramid (click to read descriptions of the seven applications), provide a most basic yet broadly applicable form of increasing "emotional intelligence," or "human literacy," across the board.
Remember the definition from above:
"a form of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and action."(quoted in "Emotional Intelligence: What it is and Why it Matters" by Cary Cherniss, Ph.D., available at www.eiconsortium.org/research/what_is_emotional_intellgence.htm.
Intuitive Focusing is exactly about learning to "monitor and discriminate among feelings and emotions and to use this information to guide one's thinking and action." Focused Listening is exactly about understanding other people's feelings and emotions. Interpersonal Focusing teaches exactly how to use Intuitive Focusing and Focused Listening as "social intelligence" to sort through interpersonal and group conflict situations.
In approximately forty hours of training, CE Focusing Consultants teach everyone involved the PRISMS/S Problem Solving Process, with its two Core Skills, Intuitive Focusing and Focused Listening, and how to use PRISMS/S in the Creative Edge Pyramid of Applied Methods. Students, parents, teachers, physicians, executives, managers, employees, or community members, in approximately 40 hours of training, can acquire the "emotional and social intelligence" skills to:
- Create new ideas
- Change problem behaviors
- Listen to another
- Resolve interpersonal conflicts
- Start a support group
- Build supportive community
- Create innovative solutions
- Create win/win decisions in groups
- Motivate others for collaborative action
In our Case Studies section, you will find specific examples of each of the seven applications of The Creative Edge Pyramid.
Exercise For This Week: Study Emotional and Social Intelligence and Compare To Listening/Focusing Skills
Consider the basic premise that Intuitive Focusing and Focused Listening, taught as self-help skills, are the actual basis of the various capacities that manifest as "emotional" and "social" intelligence.
Follow the links above and read articles about Goleman's work and its application in business settings as EQ training. Order Goleman's books through www.amazon.com . Google EQ and "Emotional Intelligence" and "Social Intelligence" and Daniel Goleman.
|
PRACTICE MAKES PERFECT
For four weeks, we practice an actual exercise in three different categories: An Instant "Ahah!" to integrate into your every day life at work and at home, a Felt Sensing exercise or Interpersonal exercise to practice this step of Focusing, and a Complete Focusing Session. Actually doing the exercise which arrives in each e-newsletter insures that you can call upon these new skills when needed!
This four week cycle, we are "getting a felt sense" for differing personality, learning, and leadership styles by exploring a variety of personality tests. Our emphasis is upon realizing the huge, wide diversity among people and using Intuitive Focusing and Focused Listening to explore these differences in ourselves and others.
Visit my blog Learning Listening/Focusing Partnership and look at the top for link to a free download of Chapter Three from my self-help manual, Focusing in Community (Focusing en Comunidad), which gives explicit instructions for starting Focusing Partnerships for the exchange of Listening/Focusing turns at home or in the workplace.
Order the complete Self-Help Package, including the manual, CDs with Complete Focusing Instructions, and DVD demonstrations of Focused Listening for a full multi-media (multiple intelligences) approach. |
QUICK LINKS TO E-SUPPORT, CLASSES, BLOG, ARTICLES, ETC.
Self-Help Package, CDs, DVD, manual English and espanol
| |
| About Creative Edge Focusing (TM)
Mission: bring Core Skills of Intuitive Focusing and Focused Listening, and The Creative Edge Pyramid of applications from individual to interpersonal to organizational, to all audiences throughout the world.
Dr. Kathy McGuire, Director
Location: Beaver Lake in Rogers, AR
|
|
These materials are offered purely as self-help skills. In providing them, Dr. McGuire is not engaged in rendering psychological, financial, legal, or other professional services. If expert assistance or counseling is needed, the services of a competent professional should be sought. | |
| Creative Edge Focusing (TM)
Dr. Kathy McGuire
Director | |
� | |
|
|
|
