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BioBall - the unique urinal cleaning solution that saves water
Urinals have always been seen as the 'problem area' of the washroom environment. The BioBall Cleaning System can eradicate this problem with simple to use, cost effective, eco friendly products.
BioBall is the highly efficient, cost effective and environmentally credible urinal block system that ensures urinals are clean, drains remain clearer and odour free.
BioBall's highly effective enzyme block encased by a bio-degradable cage that can either be free standing or elevated over the flushing waterline with the attachment of an integrated pedestal "lollipop" stick. Bio Ball will not dye the urinal or end up being a sludgy mess at the botom of the drains after a few weeks.
The BioBall does not require regular flushing water. It is activated by a small amount of liquid and therefore you can reduce the amount of water consumed by either turning your water system right down, or by adding a water management system to ensure your property is reaching the maximum amount of cost savings achievable. You can save up to 151,000 litres of water per urinal per year. Multiplied across your organisation, the water and sewage savings can be dramatic.
Dependant on your local water authority you can save up to £835.00 per cistern per year on water savings, not to mention the reduction on your CO2 emissions.
Calculations are based on £2.03 per metre cubed (1,000 litres).
More cost savings can be achieved if you use the cistern bags which displaces a litre of water per bag in the cistern reducing the amount of water used in a flush. On average a further 11% savings achieved per bag.
On top of this you will not have the expensive cost of drain and sewage clearance, at an average of 1-2 visits per year. Which is a saving of £150 - £300 per washroom.
Contact Matthew Phillips at PKH Cleaning and Hygiene Supplies on 01189 30 30 55 for sales enquiries and further information about BioBall. |
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Great start to our Gratitude Award Scheme
During the month of January NJC presented eleven Gratitude Awards for hard work and comimitment to the company. The following staff received compliments from our customers and have supported NJC's undertaking to be the most respected company with the best reputation in the cleaning industry.
Elisa Torres Faunier Celis Laud Akoto Refaat Hafez Sam Closier Alessandro Lonardoni Erwin Castro Thomas Anthony Owusu Lisa Phillips Paul Warmington Valerie Griffith
These NJC staff received a letter, framed certificate and a copy of the customer compliment together with a £10 M&S voucher. |
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Greetings!
Welcome to the February 2011 issue of our newsletter. We hope that you find this issue interesting and informative. Visit our website and subscribe to our blogs, for more tips, ideas and information about the cleaning industry.
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This newsletter comprises NJC's intellectual property and may not be used or copied by third parties. It is protected by copyright. |
Sustainable cleaning
 Whilst NJC recognise the need to conduct our cleaning operations in a way that is 'environmentally friendly', this doesn't just mean using chemicals that are safe for the environment. It means minimising all the many other environmental impacts that arise in making and using cleaning products, such as energy consumption and waste disposal.
There are three steps we use to optimise sustainability:
1. Choose products that are designed for sustainability as well as safety and quality. The manufacturer must select and formulate ingredients not only to ensure safety but to optimise the sustainability of the finished product when properly used.
2. Work with suppliers so that the responsibly manage their manufacturing impacts. We challenge our suppliers for evidence that they have effective control of impacts during the manufacturing phase.
3. Minimise the environmental impacts that arise during our cleaning operations. We reduce our consumption of product, packaging and energy by buying effective products and using the efficiently to minimise wastage and disposal to landfill.
For us sustainability is about meeting our customer's needs, in the context of making things clean, without compromising the ability of future generations to meet their own needs. Our general concept of improving sustainability is simple: Reduce consumption (to preserve the world's natural resources) and reduce emissions (to minimise pollution).
NJC has implemented an Environmental Management System that meets the requirements of ISO14001:2004. |
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NJC launch online quotation system
The Amonet™ Quotation Manager module enables us to create, send and monitor quotations using the web-enabled system. Customers can respond to emailed quotations using the WebLink feature, making sure a complete audit trail is followed from quotation request through to invoice. Customers and managers can check the current status of requested quotations and view their entire quotation history. The system tracks contract variations and changes the contract price database accordingly, to ensure accurate invoicing. Amonet™ integrates seamlessly with Sage and other accounting packages for a total solution.
Shown above is the WebLink response system provided for our customers. |
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Customer satisfaction survey - Jan 2011
NJC achieved 85% overall customer satisfaction during our six monthly online customer satisfaction survey carried out in Jan 2011. The survey asks our customers to give us valuable feedback for a total of 30 statements about NJC. Examples of these statements are:
- NJC are passionate about customer service
- NJC carry out routine cleaning to the required quality
- NJC are creative in their proposed solutions
- NJC's quotations are clear and accurate
- NJC people have a good service attitude
- NJC has an effective environmental management system
Our customers rate us between 1 (strongly disagree) and 5 (strongly agree). The results split by survey section are below.
Operations and quality control - 84% Innovation - 80% Customer service - 90% Financial support - 84% Health, safety and the environment - 81% NJC people - 87%
Customers for life
NJC take a forward thinking approach with all existing and prospective customers. Perception is reality and our main goal is that our customers experience of the service offering is constantly positive. Our company has a 'Customer for life' culture because we know that loyal customers are a valuable asset to the success of any business.  The quality and history of our existing customer relationships are our main competitive advantage that ultimately cannot be imitated. Our business security and reputation is that provided by our very satisfied customers. This is why our customer satisfaction surveys are so important to us. We take the findings of our surveys and continuously improve our service by listening to and identifying the needs of our customers.
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NJC is a commercial cleaning service provider.
We provide a complete cleaning and related services package for commercial clients in the UK. This combines daily cleaning - together with periodic cleaning tasks.
These include carpet cleaning, window cleaning and many other specialist tasks. In addition, we provide supplementary services which include waste management, washroom services, linen services, post room services and consumables supply. NJC has offices in Reading and Central London and has implemented a management system that meets the requirements of ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007. We take the environment seriously, are Safe Contractor approved and are an Investor in People.
NJC has established itself as a market leader for operational innovation in Central London and the South East.
Sincerely, |
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Reuben Heppelthwaite
Commercial Director
Not Just Cleaning
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