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August 2009 The Knowledge-Sharing Newsletter
in this issue
 

FEATURED PRODUCT

e9

Innovative Solutions for Toolmaking and Manufacturing

CimatronE Version 9.0 release introduces over 200 significant enhancements for Mold Makers, Die Makers and manufacturers, providing exceptional value for customers on maintenance as well as extensive competitive advantage for new customers.

View Highlights



CIMATRON TRAINING CLASSES


View Cimatron's Class Schedule



QUICK LINK


View Cimatron's GibbsCAM product line for production




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Greetings!

Regardless of the economic climate, certain core competencies remain critical to business success. One of these staples is the ability to deliver a quality product. According to a recent poll conducted by Canon Communications, OEM's rank Quality as the most important factor when selecting a supplier. Discover other major factors influencing their purchasing decisions today.

Another core competency that sets successful companies apart is their ability to maintain high levels of customer satisfaction even at tough times. Because many companies get significant portions of their revenues from repeat sales, your customers are indeed your greatest asset. One way shops are stepping up their levels of customer service is through the use of tools such as CRM systems.

The economic downturn has forced many shops to experiment with new methods they might not have attempted in the past. Some, such as office furniture manufacturer Kimball Office, have turned to the Japanese-inspired Chaku-Chaku process. Other shops, including Triangle Tool Co have found the survival tactic of market diversification is helping them not only survive but also thrive.

Enjoy the issue,

Lisa Sterling
Director of Marketing
Cimatron Technologies, Inc.


Canon Survey: OEM Purchasing Behaviors are Changing, Quality is Not
#1

Quality ranks #1 factor when selecting a supplier.


The Job Shop CRM Revolution
CRM

An integrated CRM system can improve customer loyalty.


MOLD MAKING FOCUS
Consider Reaching Out to a Different Market to Survive Tough Times
Survive

Diversifying your customer base can increase the potential for success in a down market.


DIE MAKING FOCUS
Right Sized Tooling for a Down-Sized Economy
worker

Single-piece manufacturing allows one worker to do it all.


phone: (248) 596-9700

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