Throughout
my career, I've had the opportunity to work in organizations of varying size -
from 5,000 employee companies to three of us sitting around the dining room
table. I've also worked as a consultant in very large organizations such as
Microsoft, Hewlett Packard and Morgan Stanley. These varied experiences have
provided me with the opportunity to see how companies are run and the role that
senior management plays within these organizations.
With
each new client engagement we start at AdvancingWellness, one of the first
steps is to meet with members of the senior management team. These are
typically individual interviews with the key members of the senior team. The purpose of these interviews is to
establish a relationship with the individual, get an understanding of their
view of the value and benefits of improving the health of their employees, and
to understand how the organization mobilizes its workforce around change
initiatives. These interviews help lay the foundation for working with a
client, but also help us to understand the personality of the company's
leadership team, and the culture of the organization.
Leaders in an
organization translate vision into reality and motivate the people who need to
carry this out. When it comes to creating a healthier workforce, the leadership
team plays a key role in creating the vision for valuing healthy lifestyles. At Lincoln Industries, a Nebraska
manufacturing company their 'beliefs' statements include "Wellness and healthy
lifestyles are important to our success" as one of the elements. Lincoln
Industries is a nationally recognized company whose worksite wellness program
for their 400+ employees has won numerous national awards. Lincoln Industries
Chairman and CEO Marc LaBaron states "Too
often companies look at wellness as a stand alone program - just another
benefit. At Lincoln Industries, we have fully integrated wellness into every
aspect of the company's culture. It's a source of pride and reflects how we
care for one another. As a result, wellness has become a critical element of
our success." [1]
The
senior leadership team sets the direction for corporate initiatives when
allocating resources. These resources come in many forms: money, employee's
time, and facilities. The allocation of resources to a wellness program makes
the vision real.
Communication
of the vision and how that will be realized must come from the CEO to make the
wellness program successful. The visibility this communication provides reinforces
the importance of the message and its importance to the organization.
The
final, and perhaps most important element of the role the senior team plays in
the wellness program is through role modeling. Setting a positive example by
walking the talk will bring the respect from the employees, who see that
healthy lifestyles are not just being paid lip service.
Senior
management support is considered a critical success factor and best practice in
worksite health promotion programs. Without it, the program will lack
credibility and support, and not produce the desired outcomes to improve
employee productivity and in the long-run, reduce health care costs.
[1] "Leading by
Example: Leading Practices fro Employee Health Management, Publication of US
Chamber of Commerce and Partnership for Prevention, 2007, p. 7