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Serving Retailers since 2000                       Newsletter
 July 2012
In This Issue
ICRS 2012
Customer Kiosk
Serial Numbers
Promotions
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Greetings!

It's hard to believe, but summer is almost over, and students on traditional calendars will soon be returning to classes.  If you have a tax free holiday, remember that you can exempt specific items on an invoice from the "More" button at the bottom of the screen, near the on-hold buttons!
International Christian Retail Show 2012     

Thank you to those who visited us at the International Christian Retail Show!  As always, it was wonderful meeting customers and potential customers face to face.


Customer Kiosk Podium

At the ICRS, we had the customer Kiosk application and podium on display.  With an all in one attached, or PC with attached touchscreen, this can make a slick customer usable search screen, and an attractive centerpiece for sales.  Allow customers to find items to special order through you, or items within your inventory.
These podiums are now available for sale.  Customize the display sign with your store's logo!
Serial Numbers 

 A common support question lately has been asking about tracking serial numbers for big ticket and warrantied items.  This feature is quite simple to enable.  In inventory maintenance on each item you want to track serial numbers for, check the track serial numbers box under the optional tab.  (Remember to update each item you change!)

Once that's set, anytime you sell or take in trade an item where serial numbers are supposed to be tracked you will be prompted for the serial number.  You may then type it in, or scan it if the serial number is barcoded, and the system will save that information.  You may then look at serial number reports (under reports -> inventory reports -> serial number sales) or use the track serial number tool under tools -> track serial numbers to view information on a specific serial number or on general serial number sales.
Promotions        

Promotions are a powerful tool for providing discounts and specials to customers.  While they require some initial setup, they can be quite simple and automatic to use once this is done. 

1.  You'll need to enable promotions in the options menu.  (From the main invoice screen, tools -> options -> invoice settings)  Either the automatic or manual setting can work, depending on your desire for the feature. Additionally, from the same screen, Combine Lines must be disabled; this feature and promotions are incompatible and, if they are both turned on, Combine Lines takes priority and promotions are automatically disabled.  After changing these options, restart the software.

2. You may set up and edit promotions from Promotion Maintenance, found from the main invoice screen via view -> promotions.  You may have one or many (or, of course, no) promotions going at any time, but only one promotion will be applied to any given line item.  In the event that the same item is eligible for multiple promotions, the first one will take precedent.

3.  Upon creating or editing a promotion, you may choose to have it be continuous, recurring on specific days or the week, during a specific date range, or tied to a discount card.  You may also set a promotion to be inactive, which will prevent it from being applied to any invoices.

4.  Promotions may be set to sales for departments or categories, sales for specific items, or for additional trade in credit.  For the sales promotions, either a percent discount or a specific price may be set, and a minimum quantity purchased to trigger the promotion.  For trade ins, only a percent may be entered.

5. For sales, you'll need to select what items it applies to.  Note that only items meeting all criteria are discounted; if you leave both new and used unchecked, for example, or do not select any departments no items will fall under the promotion.  For trade in promotions, you'll need to mark check-boxes for store credit and cash trades.

For customers on an update plan, the most recent version of the software is 2.09.0015. 

 

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You may view an archive of our emails here! 

Sincerely,
 

Jeremy Spencer
Support Manager
Extreme Point Of Sale Inc
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