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Serving Retailers since 2000                       Newsletter
 December 2011
In This Issue
Report Reminder
2.9.11
Physical Inventory
Scam Alert
Holiday Hours
Quick Links...

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Greetings!

The end of year is nearly upon us, and we have a few reminders of year-end procedures for you.  We also have information about features within the most recent version of the software, and an alert for those of you using Mercury Payment Systems for the software.  Finally, there is information on the holiday hours for Support and Sales.
Report Reminder 

Remember to run a current full inventory report, both new and used, on 12/31/2011 to make sure you have a list of your year-end inventory.  It's also very advisable to make and save a full database backup on this date.
New Features  

With 2.9.11 there are a few new features in ExtremePOS, Musicware, and Praiz worth mentioning.  Last month we went over the item notes feature; this is now included.

For users of the BRE and VPD database, you may now lock individual items to NOT have their prices updated when you update from these databases by checking the lock pricing from databases option under optional for a particular item.

You may now set percentages from the new price to calculate the used pricing automatically; this is found under inventory in options, and then set on the individual item under optional.  (This will default on for newly added items once the feature is turned on, but you'll have to set it for old items to avoid accidentally losing pricing information.)

There is now a specific permission to set to allow an employee to do barcode printing from inventory maintenance.  This can be set under the permissions tab of employee maintenance.

These are just a few of the features; for a complete list, check the update notes under license and updates from the launcher in ExtremePOS 2.9
Physical Inventory      

Doing a physical inventory can be a very stressful time.  A quick review of the basics of doing it can help, however.  A more detailed explanation may be found in the manual; to access it from within the program on the main invoice screen go to the help menu and then ExtremePOS Help.  For Praiz and Musicware users, this is Praiz Help or Musicware Help respectively.

1.  Start eXtremePOS and select Tools -> Physical Inventory -> Desktop from the login screen to enter the Physical Inventory screen.

2.  Select the department(s) you want to inventory. To inventory your entire store, select "All" from the Department list box. To select multiple departments, hold down the "Control" key and click each department you want to select.

Note: While taking Physical Inventory, ExtremePOS will only recognize and count items in the selected departments.
Click the OK button. This will create a Physical Inventory database

IMPORTANT: You will need to COMPLETE inventory in the selected departments before you update quantities to your store database. At that point, you will be able to go back and select other
department(s) to inventory.

3. You should select "Continue Counting" to bring up the Count screen and begin taking inventory. Select "View Depts" if you want to see a list of departments currently being inventoried.

4. Collect inventory from the Count Screen
    In order to count an item:
    1. Enter the quantity in the Quantity box
    2. Indicate whether this is a new or used item by selecting the appropriate option button.
   3. Scan the item OR type in the item number and hit OK Information about the item including expected and actual quantities for new and used will be shown in the "Last Item Scanned" box. When you have completed taking inventory, exit the Count screen by selecting "Done".

5. View Discrepancy Report
Select View or Print inventory discrepancy report to see all differences between expected and actual quantities, and value of any lost inventory.
Note: When quantities are updated, the final discrepancy report will be automatically saved to your store data directory under Backup\Reports. The filename will be based on the date and time the report was created. The program will inform you of the location and filename that the final report is saved to.

6. Update Quantities
Selecting "Update Inventory" will overwrite the quantities in your store database with the counted quantities in your physical inventory database. Update should not be performed until you have COMPLETELY inventoried the departments you have selected. Quantities will be updated ONLY for the departments which you have inventoried during this session. It is recommended that you view the discrepancy report one last time before updating quantities to verify that you are ready to perform the
update. When the update is performed, it CANNOT be undone. If you find you need to adjust the quantities after you have already performed the update, you will need to do this at the inventory
maintenance screen.

If you wish for any reason to discard the inventory taken thus far, select "Clear Physical Inventory Count". This will delete the quantities and allow you to restart inventory from scratch. This is
primarily helpful if you are experimenting with the software rather than actually taking inventory. Be aware that once you select "Clear Physical Inventory Count", it CANNOT be undone.
Mercury Phishing Alert    

Mercury Payment Systems has asked us to pass along a warning regarding an attempted scam being run on their customers (and other customers ultimately using Global Payments).  Emails such as the following have been going out:

-------- Original Message --------
Subject: GlobalPayments Notice!
Date: Thu, 8 Dec 2011 07:08:37 -0600
From: serv846498@vtonline-globalpay.com
To: johndoe@abccompany.com

Dear Global Payments customer, please note that your account is blocked for unusual activity. To restore your account access please download your personal login page, and verify your information. Thank you.

Global Transport Payment Solutions Team.

-------- End Original Message --------

Do not click any links in this sort of email, or download any 'personal login pages'.  If you have received these, please contact your Mercury service rep immediately.

 

Holiday Hours    

Extreme Point of Sale, Inc will be closed on Monday, December 26th and Monday, January 2nd in honor of Christmas and New Year's, respectively.

 


For customers on an update plan, the most recent version of the software is 2.09.0011. 

 

Not supported?  Get supported here!

You may view an archive of our emails here! 

Sincerely,
 

Jeremy Spencer
Support Manager
Extreme Point Of Sale Inc
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