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Greetings!
This month we're ready to go with the previously previewed web-based database from Spring Arbor. Containing by far the most titles of any database we've supported, we hope this feature will be great for those of you who have expressed interest in it.
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Spring Arbor Database
This database, a subscription service from Spring Arbor, allows you to search over 12 million books, music items, games, and gifts by a vast range of fields and criteria. Additional services with it include downloading pictures for use with the Extreme Customer Display, bibliographic information to help with looking up other items by the same artist or author, and upcoming we will have an improved Kiosk product allowing for your customers to search the database directly, helping them place special orders through you or find the products they want in your store.
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Computer Maintenance
In order to keep your computer running smoothly, there are a few things you should keep in mind:
First, you should have an antivirus installed. Microsoft offers Microsoft Security Essentials for free; this is pretty good basic protection. Additionally, not opening untrusted email attachments and not browsing the internet on your point of sale systems outside of necessary price lookups can go miles in keeping the system running cleanly.
Second, you should keep your system (both ExtremePOS and Windows) up to date. Windows can be configured to update automatically; ExtremePOS versions 2.9.4 and later will prompt you to download updates when they are available.
Third, you should keep the hard drive defragmented and as clean as possible. This article from Microsoft discusses setting up automatic disk checking and defragmentation.
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The employee maintenance screen allows you to add cashiers and customize their permission levels, adding restrictions on what they can do within the software. The employee maintenance screen is accessed from the login screen, before you enter your username and password. It is in the tools menu.
Once you're in the maintenance screen, you can see two tabs - one for General, where you can add new cashiers, and one for permissions, where you can set what each cashier can do.
In order to add a cashier, hit the add button. You are required to put in a unique two-character cashier id for each cashier you want to add. You are also required to put in a password for this cashier - this can be up to seven characters long. Optionally, you may link the employee to a customer number, in order to associate them with a name, address, and other details.
After adding a cashier, you should set up their permissions. To do this, make certain on the general tab that the cashier for which you would like to set up permissions is selected. Then, click the permissions tab. You will see a column of buttons, to allow you to select general categories of operations.
For each operation, you may select Yes, No, Prompt, or Override. If the cashier is set to yes, they are allowed to do the operation. If the cashier is set to no, they will get an error telling them that they do not have permission to do that. If the cashier is set to prompt, they will get a prompt when they attempt that operation, allowing someone with override access or an administrator to enter their username and password to allow it. If the cashier is set to override, they may do the operation and they may also allow enable someone who is prompted to do it.
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Saving your Passwords
One problem many of our customers have is that they have too many passwords across all of their software and logins. One solution to this is using a central repository of passwords, such as LastPass.com. This sort of service allows you to only need to remember the password for the repository. Obvious, this has some problems - forget the password to the service and you'll lose access - but can be a great convenience if you use it properly.
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For customers on an update plan, the most recent version of the software is 2.09.0009.
We will be closed Friday, April 22nd in honor of Good Friday and Easter.
Not supported? Get supported here!
You may view an archive of our emails here!
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Sincerely,
Jeremy Spencer
Support Manager
Extreme Point Of Sale Inc
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