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Greetings!
As the weather warms up and we head into spring, many of you will take this time to switch up your inventory balance. Consider using our wide variety of sales reports to decide how you want to carry on into the summer.
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Reports You Can Use
Extreme Point of Sale products include a wide range of reporting tools. How can you get the best use out of these? Most of our users use the Detailed Daily Report for their main sales report, but what other analysis tools are there?
We suggest that if you're not using the sales analysis report, you try it out. You can view sales by department, by hour, etc. Look at the busy times for last year, so you can get an idea of staffing requirements. See what types of items people were interested in, so you can keep them stocked. Making sure you get every sale you can out of your retail space includes using all the tools you have.
You can also see what particular customers have been buying through reports -> customer reports -> customer sales history.
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Updating the Software
Note that this is for users already on 2.9; users who need to update to 2.9 should contact support.
If an update is available for you, you should be prompted when the program starts. Simply say yes and follow the prompts; if you are prompted for a user to run as, make certain you choose one with administrative rights and that the box to 'protect this computer from changes' is unchecked; this blocks the installer from running. |
Promotions
Promotions are a powerful tool for providing discounts and specials to customers. While they require some initial setup, they can be quite simple and automatic to use once this is done.
1. You'll need to enable promotions in the options menu. (From the main invoice screen, tools -> options -> invoice settings) Either the automatic or manual setting can work, depending on your desire for the feature. Additionally, from the same screen, Combine Lines must be disabled; this feature and promotions are incompatible and, if they are both turned on, Combine Lines takes priority and promotions are automatically disabled. After changing these options, restart the software.
2. You may set up and edit promotions from Promotion Maintenance, found from the main invoice screen via view -> promotions. You may have one or many (or, of course, no) promotions going at any time, but only one promotion will be applied to any given line item. In the event that the same item is eligible for multiple promotions, the first one will take precedent.
3. Upon creating or editing a promotion, you may choose to have it be continuous, recurring on specific days or the week, during a specific date range, or tied to a discount card. You may also set a promotion to be inactive, which will prevent it from being applied to any invoices.
4. Promotions may be set to sales for departments or categories, sales for specific items, or for additional trade in credit. For the sales promotions, either a percent discount or a specific price may be set, and a minimum quantity purchased to trigger the promotion. For trade ins, only a percent may be entered.
5. For sales, you'll need to select what items it applies to. Note that only items meeting all criteria are discounted; if you leave both new and used unchecked, for example, or do not select any departments no items will fall under the promotion. For trade in promotions, you'll need to mark check-boxes for store credit and cash trades.
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Windows 7 Service Pack 1 Released
Service Pack 1 for Windows 7 was released by Microsoft earlier this month. This is most useful if you have not been applying updates as many of the changes have been released as individual updates, but will eventually be necessary for further updates to Windows.
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For customers on an update plan, the most recent version of the software is 2.09.0007.
Not supported? Get supported here!
You may view an archive of our emails here!
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Sincerely,
Jeremy Spencer Support Manager
Extreme Point Of Sale Inc
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