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Serving Retailers since 2000                       Newsletter
October 2010
In This Issue
Be Prepared
Employee Theft
Mercury Gift Cards
Upgrades
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Greetings!

Now is the time to prepare for the holiday season.  Do you need to add a register, or stock up on basic supplies such as receipt paper?  Let us know!
Seasonal Preparations

It's a little early for Christmas shopping, but not too early to plan for the season in your store!  If you do used product, consider offering extra on trade-ins for the month of October in order to increase your used inventory.  This will allow you to have a wide selection for the holiday shoppers.

If you don't do used product, then you likely need to go ahead and order seasonal music or books.
Employee Theft Prevention

As we've been over before, there are three main sources of retail shrinkage:  Employee theft, customers, and management errors (such as mispricing an item).  In this issue, we're going to be focusing on preventing employee theft.

Managing employee permissions through employee maintenance and keeping unique logins for each employee are good steps towards cutting back on loss in that area. Another good method is to both habitually review invoices and reports and for employees to know that you do so.

One of the best ways to prevent theft, however, is to frequently do inventory and make certain that employees are aware of it.  Don't have the same employees do the same sections every time; mix it up.  Consider using the CIpherlab 8000 mobile batch scanner to allow for minimally disruptive inventorying.
Mercury Gift Cards

Those on the latest version with ExtremePOS Payment now have the ability to use gift cards from Mercury.  These cards differ from the internal gift cards, but it is possible to use both on the same system.

The primary benefit of using Mercury gift cards is that a customer can use the card at any of your stores, unlike the internal gift cards which are only valid at the issuing store.

If you are a 2.9 customer with ExtremePOS Payment, and are interested in using Mercury Gift Cards, please contact your Mercury representative for more information.
2.9 Upgrades

If you are on a support plan and have not yet updated to 2.9, please contact support to schedule your upgrade.  The update requires approximately two to two and a half hours for a two station system, during which time you will not be able to use the system.

For customers on an update plan, the most recent version of the software is 2.09.0002.

Support is ending for versions 2.05.0048 and older of ExtremePOS, Musicware, and Praiz on December 1st, 2010.  Get more information  This date is rapidly approaching!

Not supported?  Get supported here!

You may view an archive of our emails here!
Sincerely,
 

Jeremy Spencer
Support Manager
Extreme Point Of Sale Inc
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