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Greetings!
Once again, we'd like to thank those who saw us at the Video Buyer's Group conference last month. Hope to see more of you at conferences next year!
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New Regulations for Gift Cards
As of August 22nd, new federal regulations have gone in for Gift Cards. First, cards may not expire before less than five years, and even with that stores must allow the customer to transfer balances to new cards. Second, no fees may be applied to a card unless it has been unused for twelve months, and even then no more than one fee of any kind may be applied to the card per month. Third, any expiration date or fee information must be printed on the card. There are other changes, but these are the highlights.
One article on these changes is at MSNBC. You can also search for "New Gift Card Regulations" at your search site of choice.
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Event Scheduling
We've recommended in the past that every store should have a website, even if it's just something basic with a picture of your store, a short description, and the location of the store. One other basic feature that can be very helpful to add is a calendar of events.
There are a number of free and relatively easy to manage calendars out there; two of note are Google Calendar and Localendar. These can be used to keep customers informed regarding what's going on at your store, such as signings, tournaments for game stores, etc. Use this to increase traffic at these events!
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Tracking Serial Numbers
A common
support question lately has been asking about tracking serial numbers
for big ticket and warrantied items. This feature is quite simple to
enable. In inventory maintenance on each item you want to track serial
numbers for, check the track serial numbers box under the optional tab.
(Remember to update each item you change!)
Once that's set,
anytime you sell or take in trade an item where serial numbers are
supposed to be tracked you will be prompted for the serial number. You
may then type it in, or scan it if the serial number is barcoded, and
the system will save that information. You may then look at serial
number reports (under reports -> inventory reports -> serial
number sales) or use the track serial number tool under tools ->
track serial numbers to view information on a specific serial number or
on general serial number sales.
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2.9 Upgrades
If you are on a support plan and have not yet updated to 2.9, please contact support to schedule your upgrade. The update requires approximately two to two and a half hours for a two station system, during which time you will not be able to use the system.
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For customers on an update plan, the most recent version of the software is 2.09.0001.
Support is ending for versions 2.05.0048 and older of ExtremePOS, Musicware, and Praiz on December 1st, 2010. Get more information
Not supported? Get supported here!
You may view an archive of our emails here!
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Sincerely,
Jeremy Spencer
Support Manager
Extreme Point Of Sale Inc
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