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Serving Retailers since 2000                       Newsletter
July 2008
In This Issue
Home Sweet Home
Preorders/Special Orders
Touchscreens
4th of July Special!

Mention this newsletter when ordering to recieve 10% off new system bundle purchases by July 10th, 2008!
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Greetings!

There's always some new hot product just around the corner.  Will you be the place to go to get it?  You will if you can attach your customers to the idea of buying it from your store, and that's exactly what the new preorder feature is designed to address.  Introduced in 2.6 this month, this issue is meant to explain the preorder system and how to use it.
 
Home, Sweet Home 
The Home Media Expo event was a great success.  Thank you to all of the customers and attendees who came to see us! 
Preorders/Special Orders
The following instructions should allow you to start using the preorder/special order system:

Setting an item up for preordering:
1. Under inventory maintenance, add the item or select the item you wish to take preorders on.
2. Under the optional tab for that item, check the Pre-Order Item box.  Put the minimum deposit you will take in the Minimum Payment box.
3.  If the item must not be sold before a certain date, put that date in mm/dd/yyyy format (I.E. 11/31/2008) in the street date box.  If you do not want to take preorders on a item before a certain date, put that date in the Preorder date box.
4.  Update the item.  It is now set up for preordering!
 
Setting items up for special ordering:
1.  Under tools and options, go to the invoice tab.
2.  Under the Stock Prompt option, check enable.
3.  Hit the update button.  The POS system will now prompt you asking if you would like to place a special order when you attempt to scan something that is out of stock.
 
Placing a preorder:
1.  Select a customer.  There must be a specific customer (NOT the cash customer) associated with all preorders and special orders.
2.  Scan or type in the item number associated with an item set up for preordering.  The system will prompt you asking if you want to sell a preorder.  Say yes.
3.  Enter the customer's deposit and the expected pickup date.  The preorder will be placed on the invoice.
4.  Ring the item out as normal.
 
Picking up a preorder/special order:
1.  Access the special orders screen, either through View to Special Order/Preorders or by selecting the customer and hitting the Special Orders button on the invoice screen.
2.  Click the preorder to be picked up, then click the add to invoice button.  Do this for all items being picked up by this customer.
3.  Click exit and ring the transaction out as normal.  The amount deposited by the customer will automatically be included at the tender screen.
 
Refunding a preorder/special order:
1.  Access the special orders screen, either through View to Special Order/Preorders or by selecting the customer and hitting the Special Orders button on the invoice screen.
2.  Click the preorder to be refunded, then click the cancel button.  Do this for all items being canceled by this customer.
3.  Ring the transaction out as normal for a refund transaction.

Touchscreens
Did you know that many elements of Extreme Point of Sale, Inc. software are made to work well with a touchscreen?  This alternative to a mouse can save you a lot of time and effort on things like cashing out an invoice.
Now that 2.6 is out, your usernames and passwords for support have been updated.  You should have received an email with your new information; if not, contact support.

Remember to take advantage of our 4th of July special, 10% off of bundled system purchases before July 10th, 2008!

Not supported?  Get supported here!
Sincerely,
 

Jeremy Spencer
Support Manager
Extreme Point Of Sale Inc
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