We strongly recommend you back up at least once per day, and save a backup offsite at least once per week.  By default, your backups are saved in the C:\ESC_BACKUP\ directory on the server computer.  Backups can be made either from Maintenance Manager or from the login screen under the files menu.

 

Discount cards can be a powerful promotional tool for your store, bringing customers to you again and again.  The following steps allow you to start using this tool:

1. Go into View -> Promotions and create a promotion (or more than one if desired).  Designate the promotion as "Discount card only" when you create it.
2. Go into Inventory Maintenance and create a discount card item.  Create a new item, assign it an item number and name as desired.  Check off "This item is a discount card", then click on "Select promotions" button which will become enabled.  This brings you to a screen where you can select promotions to associate with the discount card.  When you're done, exit back into inventory maintenance and save your item.
3. Select a customer for an invoice and scan or enter the item number for the discount card.  You will need to assign a unique number to the discount card, which should be preprinted or written onto the card.  This will be used to identify the card when it's used in the future.  Complete the sale.
4. Start another invoice.  On the invoice screen, select "Scan discount card" and scan or enter the card number (this is the unique card number printed or written on the card, NOT the item id you gave it for sale purposes).  This should automatically bring up the customer who purchased the card.  Scan in some items that should trigger a promotion which you associated with that card.  The software will automatically apply the promotion pricing to items on that invoice.

Are you currently supported?  Support Information

 

If you are on an update plan, the most recent update is 2.05.0044.