Community E-NEWS
MARCH 2010
In This Issue
Follow us on Twitter, Facebook
Egg Hunt on Main Street
Watch Us On YouTube
Celebrate Rowlett's Diversity
High Grass & Weed Season Is Here!
Vaccinate Your Pet
PGBT Construction Update
Welcome to the New
March is Clean Up Month
Pay Your Bill Online
Census Coming Soon!
Mark Your Calendars
Write Down Serial Numbers
Register Your Pets
Shop Rowlett a Huge Success
Meet Your Mayor, City Council
Join Our Mailing List
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Eddie Eagle
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Eddie Eagle
Hey kids! Grab your Easter baskets and hippity-hop on over to Main Street in Rowlett to hunt for more than 20,000 filled Easter eggs at the Annual 'Eggs'traordinary Egg Hunt.
March 27 
10 a.m. - noon
3900 Main
In front of the Library.
Find out age specific hunt times here!
Watch us on YouTube! 

Eddie Eagle
Now Featuring:
Celebrate Rowlett's
Rich Diversity!
Eddie Eagle
Diversity Day
Saturday, April 27 from 1 - 4 p.m.
Rowlett Community Centre
5300 Main St. 
Display your heritage with dress, dance, food and entertainment.
To participate, emailJennifer Gomez or call
Click here to find out more!
High grass & weed season upon us!
Tall grass
High weeds and grass violations are one of the most common code violations, especially with all of the rain and snow we've had this year.
Grass or weeds that are 12 inches or taller in any portion of the yard or property are a violation of City codes.
This violation is often overlooked in rural areas, but be advised that vacant tracts must also maintain their properties under 12 inches unless cultivation or livestock grazing is allowed.
Please do your part in keeping your lawns mowed and let us know if you see unsightly areas in the city due to high weeds and grass.
Simply go the Citizen Action Center and enter the report. We'll take it from there. Or you may call 972-463-CITY (2489) and speak to an Action Center representative.
For more info on code enforcement regulations, go to the Community Services Code Enforcement web page or call  972-412-6283.   
Low Cost Vaccination Clinics
Eddie Eagle
March 20 & 27
2:30 - 4:30 p.m.
Animal Shelter
4402 Industrial 
 Go to the calendars for more info!
Come find your new best friend on 
 May 1
 10 am. to 2 p.m. @ the Rowlett Animal Shelter
4402 Industrial 
 Please visit the Animal Services web site here or call
Pet paws with eggs
PGBT Eastern
 Construction Update
Eddie Eagle
The Eastern Extension of the President George Bush Turnpike (PGBT) will connect the existing PGBT at Firewheel Town Center in Garland at SH 78 to IH 30 just west of Bass Pro
Drive in Garland. Construction on the approximately $1 billion, 9.9-mile corridor began in October 2008 and is expected to open to traffic in the fourth quarter of 2011.
The project is being constructed by the North Texas Tollway Authority with the exception of the bridge over Lake Ray Hubbard and the IH-30 interchange which is being built by TxDOT. There are five different sections:  
In Section 28, from SH 78 to west of Miles Road, on the east end of the Rowlett Creek bridge, earthwork has been built up the embankment around the bridge supports.
In Section 29, west of Miles Road to north of future Merritt Road, crews continued installing retaining wall panels at the Miles and Merritt Road bridges.
In Section 30, north of future Merritt Road to south of Main Street, crews put up temporary shoring walls south of the train tracks and placed bridge decking for the Liberty Grove overpass and the Merritt/Liberty Grove connector.
In Section 31, south of Main Street to Lake Ray Hubbard north shore, contractors continued installing retaining wall panels south of Kirby Road and doing earthwork from the southern project limit proceeding north.
In Section 32, Lake Ray Hubbard north shore over the lake to IH 30, bridge supports are being constructed across the lake and direct connection pillars have been constructed along IH-30. This section is being constructed by TxDOT.
Sign up to receive updates from the NTTA here.


Thank you for taking time to read YOUR Rowlett Community E-NEWS Newsletter. You continue to tell us that you want more information about your city, and we are doing our best to keep you informed. Each month we bring you information about the services, activities, projects and programs that you have said you want to know about. If you are not already a subscriber to this newsletter, we invite you to join our mailing list. We also encourage you to forward it to your friends and neighbors to help keep up with what's going on in your hometown. Please email us if you have any questions or suggestions. Take our communication survey here and let us know how you get your news, how you want your news, and what you want to know about the City of Rowlett.
 Forward this issue 
Check out your new, improved City web site!
It's like you've never seen it before!

Front page for web

When you told us you wanted improved communications with the City of Rowlett, we heard you and got to work. After almost a year of planning and designing this new web site, you and the world now have a whole new way to access the City of Rowlett and all it has to offer.
The new and improved web site offers many exciting features such as online bill pay and account access, instant notifications by email and social media like Facebook and Twitter, improved calendars of special events and meetings, property searches, access to digital Library collection, crime statistics, and local business list, churches, non-profit organizations and senior citizen news.
Dozens of
online forms that previously had to be downloaded, filled out and mailed back to us can now be filled out and submitted online without ever having to find an envelope and stamp to mail it.
You'll find easier access to 
YouTube City videos and streaming video on demand,  online job applications, public records, electronic newsletters, construction and traffic updates, a Citizen's Action Center request tracker and much, much more!
The address remains the same..., but what's inside goes to a whole new level of customer service! We still welcome you to come see us, but we want to make business as easy as possible for you from the comfort of your own home.
Come visit and check it out! Watch the promo on YouTube! and take a video tour of the new site here!
Time for Spring Cleaning!
 March is time for the City's Clean-Up Campaign
Do you have useless items you have been wanting to dispose of? Well, we want to help you after you clean house and get ready to rid yourself of those unwanted items! For your convenience our yearly March Clean-Up drop off location for Rowlett residents is open during the hours of 10 a.m. through 6 p.m. seven days a week for the entire month of March, exception rainy days. The drop off location is located at 1904 Castle Drive. Load the junk and drive north on Rowlett Road to the city limit at Castle Drive. Turn north on Castle Drive and go one block behind the 7-Eleven store and you'll find the entrance drive that leads to large dumpsters. 

Items we can accept include:
Residential Brush
Non-Hazardous Bulky Items 
Items we can't accept include:
Televisions, computer components or monitors Tires, batteries or automobile parts
Any chemicals or liquids such as paint, motor oil or solvents
Dirt, rock or concrete
Construction, demolition or roofing materials
Herbicides, pesticides, fertilizers or pool chemicals
Freon or Freon-containing appliances (such as air conditioners, freezers, or refrigerators)
Commercial contractor discards 
If you are unable to bring your unwanted items and brush to the Clean Up site, you are always welcome to call IESI at 972-475-3600 to schedule a brush/bulky waste pick up.  Or, Landfill passes are available for 2 free dumps at the Hinton Landfill, per calendar year. To obtain a landfill pass, residents must present a valid driver's license and current water bill at Public Works/Development @ 3901 Main Street,
Utility Billing @ 4004 Main Street or the City Secretary's Office @ 4000 Main Street.
Green Leaves

Rowlett introduces electronic billing, payments WITH NO FEES!!!

You've been asking for it for a long time and now, it's finally here! Rowlett residents may now pay water bills and access their accounts online from the comfort of their own home simply by visiting, and clicking on the Online Bill Pay.
New features include:

  • Pay current water bill online with checking, savings, debit card or credit card
  • Sign up for recurring payments
  • Receive email notifications when statements are available online
  • Displays previous and current water bill statements
  • Details how to read your water bill
  • Pay any time of the day or night, 7 days a week
  • Set up your own print options.
In January, the City also eliminated the $2.50 credit card processing fee that was previously charged by banks to process payments. Water payments may be made online with Visa or MasterCard at, at Online Bill Pay under E-Services. Please call us if you have any questions or comments at 972-463-CITY (2489) or email us anytime.
Be Counted...It Counts!
Census Hands
The U.S. Census Bureau will be mailing Census questionnaires to every home in the U.S. this month and the City of Rowlett need you to help us be counted! We also need your help with encouraging your friends and neighbors to participate. 


An accurate count of the  population helps determine representation in Congress and the distribution of more than $400 billion in federal funds each year.  
What to Expect...
This month, residents will receive a 10-question census short form to fill out and return to the U.S. Census Bureau. Beginning in May, census takers will knock on the doors of those who did not respond so they can help you fill out the form. 
How you can help...
Encourage your friends, neighbors, organizations and co-workers to promptly fill out and return the short 10-question survey to the U.S. Census Bureau so Rowlett is counted accurately.
Feel free to contact us for more information! 
Help us be counted so Rowlett gets proper legislative representation and our fair share of federal funds.
Census pie chart
Upcoming events and meetings are now easily found on the city's new web site at all in one place just by going to the master calendar  here!

A message from the Rowlett Police Department
Eddie Eagle
Help us retrieve your stolen property!
Please write down, and keep somewhere safe, the make, model, and serial numbers to your valuables, like TV's, laptops, DVD players, video game consoles, etc.,  that could possibly be taken in a house burglary!  Having those numbers can help the police catch the criminals that are stealing from our citizens.  Also, please remove valuables from your vehicles when you park them overnight, and always LOCK YOUR CAR DOORS!
Please visit the Rowlett Police Department web site for more helpful information.

Don't forget to register your pet.
If your pet should roam, it could be a ticket home!!!

Picture this...Your dog is safely secured in your back yard, but something outside the fence sparks his interest. He decides to dig out and go check it out. Confused and lost, he runs blocks away from your home.
Your dog will more than likely be rescued by one of our Animal Control Officers and taken back to the Animal Shelter where all we have to do is match up your dogs registration number on his tag, and we can immediately contact you to let you know he's safe.
Registrations also ensure that rabies vaccinations are up to date. The State of Texas requires that all dogs and cats be vaccinated against rabies by the time they are four months of age, then receive the vaccination every one-three years depending upon the type of vaccination administered. City registration is done on an annual basis and is good for one year from the date the vaccination was given. In the case of a three-year vaccine, registration is still required annually.
Pets wearing a city registration tag have a much better chance at getting back home. Please visit our Animal Services page at to find out what to do to get your pet registered.
Registration fees are:
$5 for pets who are under 6 months of age or that have been sterilized
$10 for pets who are over 6 months of age and have not been sterilized
FREE - sterilized pets owned by seniors 60 and over
Please visit Rowlett Animal Services on the web site for helpful information on lost pets and pets available for adoption. 

SHOP ROWLETT Campaign still going strong!
shop rowlett

Shoppers in Rowlett have gone above and beyond all expectations to make the "Shop Rowlett" stimulus program a huge success.
Almost $300,000 in local sales receipts have  been turned in to the city since the beginning of the program in January from people who have chosen to shop locally.
The first 84 shoppers to turn in $250 in receipts from local businesses were given a $25 gift card for each $250 increment of receipts. Their names were then entered into a monthly drawing for a $250 gift card.
The program was so successful that all of the individual gift cards were distributed in the first 20 days of the program. Shoppers have continued to bring in $250 in local receipts for validation to be entered into the monthly drawing, which will continue monthly through June 2010.
If you were one of the lucky ones to receive a $25 gift card in the first month of the program, you may redeem them at more than 50 local businesses. Please view the list of local businesses honoring those cards here.
Shopping Bags
Each month, Mayor John Harper draws the name of a new winner of the $250 gift card on the monthly news show:  
"Rowlett... On the Lake, On the Move" hosted by Mayor John Harper with special guest City Manager Lynda Humble aired on the city's cable access channel RTN16, the Rowlett TV Network at noon and 6 p.m. daily, or on streaming video online, on demand here!
Congratulations to:
January's winner, Vanessa Vidal
February's winner, Lyndall Montgomery

This month's winner could be you!

The North Texas Tollway Authority Board of Directors have selected the City of Rowlett as the March meeting location for the monthly board meeting.
The meeting will be held in the Rowlett City Council Chambers, 4000 Main Street, on Wednesday, March 23 beginning at 8:30 a.m.
The public is invited to attend, or you may watch the meeting live on RTN16 or on the city's streaming video.
For the agenda and meeting information, please go to for meeting information.

Meet your Mayor, City Council

Eddie Eagle

Pictured from left to right:

The City Council meets on the first and third Tuesday of each month at City Hall, 4000 Main Street. Meetings begin with a Work Session at roughly 6 p.m. followed by the regular Council Meeting at 7:30 p.m. Agendas are available on line 78 hours prior to meetings.

If you are unable to attend the meetings, they are broadcast LIVE on RTN16 or on streaming video on the Internet from

Meetings are also taped and rebroadcast on RTN16 at the following times:
Council Meetings are aired live on RTN16 and replayed on:
 Mondays & Wednesdays @ 7 a.m. & 7 p.m.
Saturdays @ 1 p.m. & 8 p.m.  
Council Work Sessions are aired live and replayed on:
 Tuesdays & Thursdays @ 7 a.m. & 7 p.m.
Sundays @ 1 p.m. & 8 p.m. 
Meeting replays are available on demand at 24/7.
question mark
Got a question? Want to report a pot hole? Does your neighborhood need code enforcement?
Visit the Citizen Action Center at and enter your comments or service requests.
You may also call our friendly Action Center Representatives at 
972-463-CITY (2489).