| What should you be asking customers in appointments this month? |
Greetings!
It's a new year with new opportunities. 2011 will be a money-maker for you when you help customers reach their goals. Learn how you can be of service by scheduling a meeting, either on the phone or in-person. Open a dialogue and ask clients, "What are you working to achieve in 2011?" Listen to the answer and figure out how you fit in. Other smart questions to ask in January . . .
- Was 2010 a good year, a great one, or the year the client wants to forget?
- What plans does the client have in the works for 2011?
- What obstacles do they anticipate?
- What idea/program/strategy worked well in 2010?
- What didn't work as well as they had hoped?
These questions help you identify customer pain points and revenue generating activities. And January is the right time for a conversation because buyers have a natural inclination to seek out fresh thinking as a new year starts. 2011 will be the best year ever for sales pros who work hard and work smart, and who are well-prepared to outsell the competition. And that sales professional is YOU. Best wishes.
Linda Bishop
President & Chief Sales Officer
Thought Transformation |
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NEW & IMPROVED SELF-TAUGHT SALES!
* We're switching to a monthly format--fewer issues but with better information for you. * There will be an "Everyday Challenges" section. If you're facing a tough or annoying situation in sales or customer service, and want to bounce ideas around, email Linda Bishop. She and Lucy Ke will pass on their thoughts and insights to you. * We'll expand tips on time management and toss in thoughts on sales-related technology and applications to improve productivity. * Social media and your personal brand are important for every sales professional, so we'll be providing relevant information on both. * If you have any thoughts on what you want to see in the coming year, please pass them along to Melissa Richman, Director of Marketing, Thought Transformation |
Reach more customers. Get more meetings. This book tells you how. 
