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"I'll keep you in mind." 

Every salesperson on the planet has heard these words from a prospect. 90% of the time, you don't hear back from the buyer who used the phrase because: 
  1. They don't want to buy from you but were too polite to say so.
  2. Now that they understand what you sell, they decided they don't need it now.
  3. They do buy it. When you're face-to-face, the buyer intends to give you an opportunity. Then, time passes. When the opportunity arises, they buyer forgets to include you on the bid list. 

When you hear these words, say, "That's great! When do you expect to have to place an order?" Smile and press a little harder for specific details because the buyer will be more likely to remember the conversation and to act upon it. And never forget it's your job to follow-up.

AND FYI . . .

On December 11 at 11:00 AM to 11:30 EST, Patrick Whelan, President of Great Reach Communications and I are doing a free webinar called "Three Easy Ways to Grow Sales in 2010."
 
Click the Link Below to Learn More.
Free Webinar December 11 at 11AM
 
3 Ways to Grow Sales in 2010

  • One simple technique to increase prospecting activity.
  • Stay top-of-mind with the right marketing strategy.
  • Time management tips to accomplish more every day.
The Sales Meeting is training on demand for printing salespeople and costs only $89 per session. Click the link to learn how you can achieve more success.   
About Us

Thought Transformation is a national sales and marketing consulting organization helping companies grow through a combination of tools, training and tactics.
 
The president of Thought Transformation, Linda Bishop is a speaker, author and sales/marketing expert.  She was a top performing commission sales person for 17 years before founding Thought Transformation.  In addition to authoring the book "Selling in Tough Times" articles she has written have been featured in many publications.  Linda has a degree in accounting and MBA in Marketing. Linda is available to speak and train groups of all sizes on sales, customer service and marketing topics.
 
Thought Transformation, Inc.
3510 Evans Ridge Trail
Atlanta, GA  30340
770-846-3510
 
 
Book Cover 
Are you looking for ways to grow sales in a down economy? Selling in Tough Times is easy to read and filled with practical advice. Click on the book and order your copy.