Pawsitively Speaking - December 2010

Pawsitive Results is always looking for ways to improve your experience with us. We've got some great things in store for 2011!

Click and Treat!
All classes are upgrading to clicker training. We've long used a verbal marker, but a clicker is much more precise and consistent. It's clearer communication for dogs, which means more successful training for you!

Please note our classes will feature proper use of the clicker. (Just because some trainers use clickers doesn't mean they are using them correctly.) All our classes are based on scientific learning theory, with all instructors qualified to teach the clicker method. Teoti Anderson is also a graduate of the Karen Pryor Academy (KPA) and a KPA Certified Training Partner (CTP).

Beginning in 2011, you will only need to attend one orientation class, no matter how many sessions you eventually attend. Our orientation is expanding to 1 1/2 hours as we add clicker practice exercises!

We will also offer a short Clicker Transitions class for students who want to learn clicker use and targeting. If you attend this class, you will not need to attend future orientations.

Credit Cards Welcome
Pawsitive Results will now accept all payments for classes. Up until this point, the county recreation departments handled all finances. While this arrangement worked, we understand there were some related inconveniences. Students had to pay in person, and could only pay by check or cash. No longer!

When you sign up for class, you will get an e-mail invoice that will allow you to pay with a credit card online! Just click the "Pay Now" button and you will be taken to a secure website to enter your credit card information, or pay via PayPal.Your payment lets you immediately secure your reservation in our classes, without a trip to the Leisure Center. (No more need for pre-registration vouchers!)

Those customers who still prefer to pay for their class reservations by check will be able to mail them directly to Pawsitive Results.

Want to use your credit card to purchase a harness, collar, toys, books or treats from our inventory? We will also be able to accept your credit cards in person!

Other Updates

Puppy Kindergarten will feature a shorter session and new location next year. We are moving Puppy K to Grace Animal Clinic in Lexington! We're very excited to team up with veterinarian Dr. Tim Loonam and his staff to offer our class at their facility. You do not have to be a Grace Animal Hospital client to attend the class.
Attendance for all Lexington Leisure Center classes (not just Pawsitive Results) has been declining over the past few years. We don't want to move away from our Lexington customers! We do, however, need to consider the business implications of decreasing registrations. We are going to experiment with a reduced schedule here next year, and bring back Family Manners I to this location.
Our prices will increase slightly for 2011. Our class prices have not changed in several years. With the new price of $100 per class session, we are still extremely competitive. Especially when you consider what you get for your money. Read what sets Pawsitive Results apart from the pack.

We are looking forward to seeing you and your dogs in 2011!