Hampton Roads
Employment News
Volume 12 December 2008
In This Issue
Time Bandits
Unemployment Rates
Don't Let Your Best Employees Jump Ship
Need Help Hiring?
5 Steps to Eliminating Time Bandits
 
It's 9 AM, you've had your 2 cups of coffee and now you sit down at your desk, ready to start making calls. Then an "urgent" call comes in from an unemployed candidate needing an update on the status of his unremarkable resume. After you peel him off the phone, you decide to check your email (for the 3rd time in the last 20 minutes) and you find that you have 15 new emails to go through, 10 of which are SPAM. As you're going through the SPAM, your co-worker decides to update you on her date from hell the night before.

Now it's 9:45 AM- how are those calls going?
 
Little events like this eat away at your most precious and irreplaceable resource; time. It is very easy in this business to be extremely busy doing the wrong things. The frantic pace of many recruiters' desks adds to the illusion that something meaningful is happening. There is no doubt that there are a great many details that need to be tended to but how and when you take care of them can make a significant difference in your paycheck at the end of the month.

Do the closest thing to revenue first:
In crude terms, there are really only 2 categories in your work: revenue generating activities and everything else. You've probably heard of the 80/20 rule which says that 80% of a typical salespersons success comes from 20% of his or her activities. One of the characteristics that big billers have in common is that they consistently focus on the 20%- and virtually nothing else.
More often than not when we are trying to decide what to focus on during the day we are actually choosing between a wide variety of tasks that could all be classified as a "good" use of our time. Big billers have a finely tuned ability to gravitate toward the best activities while allowing many good, but less important, activities to go undone.
 
Systematize:
Creating systematized ways of doing things to free up more time. Set an aggressive goal to do 2 hours of administrative work per week and find creative ways to achieve this. Start to make note of what items are wasting your time and then be able to consider a way to automate, delegate or trash that activity. If you are able to off load administrative work to a support person you will have a much better chance of staying focused on leveraged, money oriented activities.

As an example, you may want to create a folder (or signature file) in your email software where you keep form emails for specific situations (marketing email, follow up email, prep email) that you can customize quickly, hit forward, and send out. Any message that you send out more than once per week ought to be saved and updated regularly. This way you write the message once, save it, and never have to write it again.
 
Eliminate time bandits:
It's important to understand how much of your time is spent on productive activities that contribute directly to the results that you want and how much of your time is spent unproductively. If you are the type of person who has no idea where the time goes then I'd suggest the following activity:
 
  • Track exactly how you spend your time in 15 minute increments for a 5 day period. If you do this you are almost certain to discover some things that will surprise you.
  • Categorize your results into blocks (marketing, sourcing, deleting spam, personal calls etc.). Get specific about where the time is going.
  • Identify what % of your time you are spending on money making activities.
  • Identify your "Time bandits". Those little buggers who steal your prime hours and hold them hostage.
  • Make a plan to delegate, automate, minimize or eliminate your time bandits.
 
Establish an ideal daily template:
Objectively looking at your habits and deliberately choosing more productive habits enables you to create an ideal daily routine. The ideal daily routine is a template of how your perfect day would go. It's a map that guides the way you your day will unfold. So it's a guideline but not an inflexible template. It will assist you in focusing on the best activities and feeling more control of your schedule and production.
 
-Gary Stauble is the Principal Consultant for The Recruiting Lab, a Coaching Company that assists Firm Owners and Solo Recruiters in generating more profit in less time. Gary offers several FREE SPECIAL REPORTS including, "14 Critical Candidate Questions" & "The Search Process Checklist" on his website. Get your copy now at www.therecruitinglab.com.


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We wish you and your firm the very best this Holiday Season.  As always we welcome your feedback, feel free to let us know if you have a suggestion or a story of your own!  Simply reply to this email and your comments will go directly to our Vice President!  Thank you.
 
Unemployment Rates
  
 October 08 
 
 
 
 
 
 
Source: Virginia.gov
 
Don't Let Your Best Employees Jump Ship
 
Part 1 - THE PROBLEM:

The last few years have been very difficult for employees. They have experienced large scale layoffs, the outsourcing of their jobs, limited advancement opportunities, and low, if any, pay increases. In private, many have said to their colleagues, "When the economy turns around, I'm outta here." In fact, our research in 60 organizations over the past 10 years shows that 32 percent of employees claim that they plan to leave within the foreseeable future. 
 
Will these employees follow through on their intentions to leave as the economy begins to pick up?
 
Unfortunately, those most likely to leave are the superior, not the mediocre or poor performers. Needless to say, this is not healthy for any organization.
 
Part 2 - WHAT CAN BE DONE:
 
Tell Your Best Employees that You Value their Contributions
All employees thirst for positive recognition. Let your best employees know that they are appreciated. A periodic pat on the back and words such as, "nice job" and "well done" are more powerful than recognition plaques on the wall, special parking spots, or a mention in the company newsletter.
Provide Advancement Opportunities to Strong Performers
Your best employees want to move up in the organization. If no spot exists, make one. Continuously monitor who deserves promotions and who, given the right opportunity, would increase their contributions to the organization.
Start a "Top-Performer Support and Development Group"
Create a special group of your elite performers. These can be managers as well as solid individual contributors. Provide special training and development for these top performers. Also, arrange for them to receive frequent briefings about the company's plans and progress.
An invitation to join this type of group is a clear statement of positive recognition for superior employees. It can also strengthen their bonds to the organization by improving the cohesiveness and personal relationships of the top performers.
 
Develop a Series of Succession Plans
Some organizations create succession plans for the top few positions in their organizations but very few create similar plans for departments, office locations or plants. Wouldn't top performers be more likely to stay with the organization if they knew they were next in line for a promotion?
 
Move Top Performers out of Dead-end Jobs
Be certain that your best employees are placed in a position to be as productive as possible. Move these employees into positions where they can do the most for the organization and where advancement is most likely.

- Bruce L. Katcher
Bruce Katcher, PhD is President of Discovery Surveys, Inc. His firm conducts customized employee opinion and customer satisfaction surveys. Learn more at www.DiscoverySurveys.com.

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