May 26, 2011

 
 

Read it HERE  

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The BABM Business Group is the conduit between great business tips, advice and inspiration from industry experts and business owners and entrepreneurs 

 

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Après sale. The real test of a successful sales professional.

By Jeffrey Gitomer

 

The average sale takes a matter of hours. And that's where 95% of sales training is focused. Not good.

 

After a customer purchases, that's when USE of product or service begins, and that's where 95% of their time is spent.

 

· What are you doing to create loyalty?

· What are you doing to create word-of-mouth advertising?

· What are you doing to create value in the mind of the customer?

· What are you doing to create memorable moments?

· What is your social media presence that focuses on customer

  communication and interaction?

· What are you doing to create and ensure reorders?

· What are you doing to earn referrals?

· What are you doing to build a value-based relationship after the sale?

· What are you doing to ensure it's easy to do business with you?

· What are you doing to ensure that everyone who answers your phone is

  happy, friendly, and helpful?

· What type of customer service and customer loyalty training are you doing

   that ensures consistent, positive, helpful responses?

 

ANSWER: Nothing or not enough.

 

MAJOR CLUE: These questions are the HEART of your future. And for the most part,

                                            Continue reading HERE 

 

MARTINIS FOR MOFFITT serves as Bay Area Advisors' flagship event supporting BAA's goal of assisting Moffitt Cancer Center's efforts in researching a cure to fight Cancer.  It is one of the best fundraising events in the Tampa Bay Area, providing a unique blend of entertainment and networking, while raising money to fight a devastating disease.  Please join us at the event and in the fight for a cure!

 

This event will take place on Friday, July 22, 2011, from 7:00 pm to 10:00 pm, at the Raymond James Stadium - Club Level.  Attendees will get an opportunity to relax while enjoying martinis, food, networking, live music, a presentation by Moffitt Cancer Center, along with a raffle and silent auction. We anticipate an attendance of approximately 800+ Guests.

 

Since its inception, the Bay Area Advisors has raised nearly $250,000 through the tireless efforts of its membership and the support of Moffitt Cancer Center, hundreds of donors, volunteers and businesses.

 

In 2010, the Bay Area Advisors donated $66,000 to the Advanced Prostate Cancer Collaboration initiative at Moffitt Cancer Center. Over 80% of the gross charitable donations raised through Martinis for Moffitt benefit Moffitt Cancer Center directly.

 

Friday, July 22, 2011 - Click here for Event Details Benefiting: Advanced Prostate Cancer Collaboration

 

 

 

 

If your expertise is:

 

Commercial Real Estate     

Commercial Building

Employee Leasing

Capital Resources

Automotive

Banking 

 

Then BABM has a deal for you! 

Request information at:

Expert@BABM.com

 

 

      Be sure to include your category

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 the bookbinder

(continued)

  An inspirational story about the journey back from burnout to a fulfilling life and career.  
  To read previous chapters click HERE 
the bookbinder
by: Brian Beirl
Chapter Nine
 

People may be said to resemble not the bricks of which

a house is built, but the pieces of a picture puzzle, each

differing in shape, but matching the rest, and thus

bringing out the picture. -Felix Adler

 

It was late Tuesday afternoon and I was alone in my office. I had experienced one of those days where everything seemed to go backwards. I picked up the phone and reluctantly dialed the bookbinder's number. I was reluctant because I had left his shop thinking that I had everything together. I thought I understood myself and was making progress. I remember how he looked at me as I left that day. He knew me better than I knew myself.

 

The phone was answered on the first ring. "Bindings for Life, Harris speaking," the voice was very businesslike.

 

"Ah, hello, this is Phillip."

 

His voice brightened immediately. "Why, greetings, my friend. I am glad you called."

 

"I think you were expecting this call. You know me better than I thought."

 

"Well, it takes one to know another! It sounds like you have something troubling you. I will have time Wednesday afternoon. Would you like to have some tea?"

 

"I wouldn't miss it. I really need some advice on getting patients to listen to me!"

 

"Do tell. I'll be waiting for you."

 

The bookbinder knew that I would be anxious to begin and the door was wide open, he rose as I entered the room. He had a wide smile as he handed me my now familiar cup of tea. "So glad to see you, my young friend. Tell me what happened yesterday."

                                                                   Continue reading HERE

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Attitude will make you or break you!
 "LOOK ON THE BRIGHT SIDE OF LIFE"


 

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