GW Head Shot April07 Gail Watson's...  
'Staying Connected'
Rethink how we deal with customers                                                    March 2009
In This Issue
Rethink How We Deal With Customers
What is a KWIK Focus Group?
Power of Attorney Teleseminar
Special Offer: Email List Management
Contact Gail

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The current economic climate is presenting huge opportunities for us to rethink how we deal with customers. But whatever your situation, you can't afford to break these key strategies for keeping customers coming back!

The 'People Aspect' of business is really what it is all about... Read this months featured article 'Rethink how we deal with customers'.

Join our KWIK Focus Group... scroll down for upcoming dates in Vancouver & Langley.

Do you have a Power of Attorney? Do you need one? Join the teleseminar to find out why having a Power of Attorney is important to you.

Helping you Stay Connected!

"Thank you so much for your time and insight.  I can't believe what a difference you've made in such a short period of time.  Wow, life sure is great when one meets wonderful people like you!"
Nicole Yamanaka, Vancouver, BC, Le Physique
Rethink How We Deal With Customers
by Gail Watson

Rule #1: Think of customers as individuals. 

Read full articleOnce we think that way, we realize our business is our customer, not our product or services.

Putting all the focus on the merchandise in our store, or the services our corporation offers, leaves out the most important component: each individual customer.

Keeping those individual customers in mind, here are ten easy, down-home customer service tips to keep'em coming back!  

Check to see if you are on target!
What is a KWIK Focus Group?
Big and small companies have been using Focus Groups for years to gain valuable information about their existing or new products, services, packaging and many other potential marketing concepts in their market.  

The purpose of KWIK FOCUS Group is to give you the opportunity  to focus on your business in an intimate, interactive, and intense setting where as a group we will provide you with feedback that you can use to elevate your business.  

KWIK Focus GroupsA KWIK FOCUS Group is to focus on you and on your success. We want you to bring to us what you may find challenging in your business, so that you can explore with other business owners your potential, receive their feedback, and together find solutions that will help you with the many decisions, that you as a business owner need to make.

Request your FREE Ticket Now...
Email Gail or call 604-985-3739

Register Now
Please join me at one of the upcoming  KWIK FOCUS events. Your business deserves this exclusive time to help you take your business to your next level.

Our next events are:
Vancouver, BC - March 31, 2009 
5pm - 730pm; Moxie's on Robson

Langley, BC - April 2, 2009
530pm - 8pm; Location TBA
Power of Attorney Teleseminar

Teleseminar April 14th, 2009; 8:00pm Eastern (5:00pm Pacific)

What is a POA (Power of Attorney)? How many POAs are there? How many do you have? Do you understand how to be a Power of Attorney Agent?

POA seminarOn this call you will learn the importance of the different POAs and understanding your rights. To learn more about POAs, please join Anne-Marie Dekker and Carrie Kempster. They will share with you information on this topic in this one-time only FREE teleseminar:

Why having a Power of Attorney
is Important to You!

There are a limited number of lines available for this call. To reserve your space sign up here for this complimentary call.  We look forward to having you on this call. Feel free to invite friends and colleagues as well.
Email Anne-Marie or Carrie Kempster,
The Essential Organizer Yours For Life,
for your teleseminar handout along with call-in instructions.

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 View Service Packages
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With eXtra Contact we will make building and managing your email list a breeze. With list management, you can add new contacts, import your current lists, store additional contact information, update information and group contacts by the criteria you choose. You'll also have full access to over 300 templates to help create you future email campaigns.

We will set up your Constant Contact account, building your interest categories, import your database, create a website sign up banner so you can collect emails from your website, and  set up a personalized auto responder that welcomes new subscribers. 

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As Bonus,  You have the choice of a tele-class on  'How To Effectively Work Your Database' OR 'How To Build A Permission Based Email List'.   A $47 value, for FREE!

*Does not include monthly hosting fee with Constant Contact
Contact Gail
Gail Watson
"Gail... Thanks so much for the talk today, you are such an inspiration.  You are the type of person that you can tell your craziest dreams and all of a sudden they aren't so crazy..."   - Lisa Larter, Parlez Wireless