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Employee of the Month
Barbara Harris
Manager, Communications/ Switchboard Department
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Welcome
This marks the inaugural electronic issue of Lifelines, the Medical Center employee newsletter. The newsletter will be emailed to all Stony Brook University Medical Center staff every other week with information organized based on the Medical Center's strategic priorities, known as the four pillars: Quality, Relationships, Best Place to Work and Sustainability. It includes links to our monthly message and Last Touch; the mission, vision and values of the Medical Center; the websites for the Medical Center and its Programs of Distinction; a calendar of events; and the Employee of the Month. Managers are encouraged to print the newsletter and post it in areas visible to staff who may not be frequent email users. We hope you enjoy reading this first edition and welcome any feedback or comments.
Valve Center Opens
A new chapter in the diagnosis and treatment of valvular heart disease has opened at Stony Brook University Heart Center. The Valve Center offers patients access to advanced care and technology. Patients are seen by multiple heart specialists during the same visit and receive a personalized comprehensive diagnosis and treatment plan at the completion of their evaluation. The Valve Center is led by Smadar Kort, MD, FACC, FASE, and Sandeep Gupta, MD.
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Quality
Patient Safety First program continues to evolve. The Patient Safety First (PSF) program is designed to be responsive to feedback from staff and patients. In March a conceptual change was reflected in the name change from Patient Safety Fridays to Patient Safety First. In August teams were reconfigured, executive staff teams were added and surveys were redrafted. The changes were based on information from focus group, participant feedback and Last Touch feedback from staff who were surveyed. The program goals remain the same: to improve the culture of safety, comply with regulations and standards, provide education, engage patients and staff, develop a leadership presence and acknowledge contributions to safety. Some safety processes that have been put into place as a result of PSF rounds include implementing practices to ensure reconciliation of postoperative orders, issuance of emergency manuals to areas that did not have them, fixing overhead speakers in the resident on-call room so important announcements and codes can be heard, executing a review of missing medications in the CTICU, and correcting PC and rolling computer access to the Intranet. PSF has established methods for accountability, provided tools for success, created opportunities for leadership to interact with staff and patients, and made measurable improvements in safety processes.
Stony Brook hosts The Joint Commission for Emergency Department overcrowding learning visit. In August The Joint Commission Division of Healthcare Quality Evaluation visited Stony Brook University Hospital (SBUH) to use the Hospital as a resource in examining The Joint Commission's current survey methods for patient flow as they apply to emergency departments. Hosted by the Patient Safety and Regulatory Department, leadership from the Emergency Department, including Peter Viccellio, MD, Eric Niegelberg, Debra Grimm, RN, and Alison Rowe, RN, provided information and data relating to the department's processes. Melissa Dolan, CQI, provided current data and discussed how the Patient Flow Committee examines Stony Brook's processes. The Joint Commission representatives spoke with bed coordinators and ED and inpatient staff to determine the impact of Stony Brook's "Full Capacity Protocol" on patient flow and care. SBUH is proud to have been chosen by The Joint Commission to assist in creating standards and identifying measures that help manage flow affecting emergency departments as a system-wide process.
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Relationships
Walk for Beauty to raise funds for breast cancer research and patient support. The 18th annual Walk for Beauty will be held on Sunday, Oct. 2, at Stony Brook Village Center to raise funds for breast cancer research and patient support at Stony Brook University Cancer Center. This year's walk will honor Brian O'Hea, MD, Associate Professor of Clinical Surgery in the Department of Surgery, Chief of Surgical Oncology, Chief of the Breast Service and Director of the Carol M. Baldwin Breast Care Center at Stony Brook University Cancer Center. Dr. O'Hea has been with the Cancer Center since 1996. Pre-registration for the walk is $15, with a pre-registration deadline of Saturday, Sept. 17. Registration on the day of the event is $20. Registration forms may be obtained by calling 444-4000 or by visiting the Walk for Beauty Web page.
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Best Place to Work Stony Brook physician featured on 60 Minutes. This past Sunday, on the 10th anniversary of the Sept. 11 attacks, 60 Minutes dedicated its entire program to stories and interviews about that fateful day and its aftermath. Part of the program focused on an oral history of the World Trade Center attack and its aftermath as told by 9/11 responders and others at Ground Zero. Benjamin J. Luft, MD, Edmund D. Pellegrino Professor of Medicine at Stony Brook University School of Medicine, and Medical Director, World Trade Center Medical Monitoring and Treatment Program at Stony Brook, began these interviews soon after the attacks to broaden the understanding of the devastation of the World Trade Center disaster. These interviews were collected and have become known as, "Remembering 9/11: An Oral History of Responders to the WTC Attack." Dr. Luft has also written a book based on these firsthand accounts, We're Not Leaving, which is now available as a companion piece to the film, 9/11: An American Requiem, which premiered this summer at the Stony Brook Film Festival.
Briefing Huddles provide Hospital staff with concise communication. This month, Stony Brook University Hospital introduced daily Briefing Huddles for clinical and non-clinical units. The huddles occur at the start of each shift or soon thereafter. The purpose is to meet briefly to establish situational awareness, review safety priorities and relay the corporate message of the day. Messages are repeated for three consecutive days to reach as many staff as possible. Sample topics include high-reliability initiatives, strategic priorities and goals, Crew Resource Management, the Lean program, patient satisfaction/HCAHPS scores and medication reconciliation. Huddles have proven to be an effective method of employee communication at other healthcare institutions such as Baptist Health Care in Pensacola, FL, a Malcolm Baldrige National Quality Award recipient, and within other industries including retail (Target) and hospitality (Ritz Carlton).
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Sustainability
Today marks the official opening of the newly constructed Neonatal Intensive Care Unit (NICU) and Labor & Delivery Suite. Starting at 7 am on Sept. 13, a parade took place featuring NICU babies, expecting mothers, families and staff, as they rode the elevator from the NICU on 8S and Labor & Delivery space on 8N to the new space located off the Medical Center Lobby. Babies were wrapped in special blankets, and staff wore special T-shirts for the occasion both imprinted with, "One Small Elevator Ride for Me, One Big Step for Stony Brook." These newly constructed areas are the most modern and advanced in New York State, with the first all-private-room NICU equipped with 46 beds and a Labor & Delivery Suite that offers 10 Labor & Delivery rooms with private baths, private recovery rooms and three state-of-the-art operating rooms. They provide conveniences previously not available to patients and their families and enhance Stony Brook's ability to provide state-of-the-art care. Special thanks to all of the staff who helped make this phase of the Major Modernization Project happen.
Vincent Yang, MD, PhD, joins Stony Brook as Chair of the Department of Medicine. This month, Vincent W. Yang, MD, PhD, joined Stony Brook University Medical Center as Professor and Chair, Department of Medicine. A nationally recognized physician-scientist specializing in gastrointestinal cancers, Dr. Yang comes to Stony Brook after most recently serving as the R. Bruce Logue Professor of Medicine and Director of the Division of Digestive Diseases at Emory University School of Medicine with a secondary appointment in the Department of Hematology and Medical Oncology of the Winship Cancer Institute at Emory University. At Stony Brook, Dr. Yang oversees the largest department within the School of Medicine. The department includes a broad residency-training program and the nine clinical divisions of Cardiology, Endocrinology, Gastroenterology, General Internal Medicine and Geriatrics, Oncology/Hematology, Infectious Diseases, Nephrology, Pulmonology and Critical Care, and Rheumatology/Immunology. As Chair of Medicine, Dr. Yang will grow the Department's clinical and research programs, as well as enhance medical education at all levels, from undergraduate medical education to residents, fellows and junior School of Medicine faculty.
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Upcoming Events
"New York Remembers" Exhibition On display throughout September, weekdays 8 am-8 pm and weekends 2-8 pm, Charles B. Wang Center
Stony Brook University was selected as one of 30 statewide locations to host this exhibit commemorating the 10th anniversary of the attacks on the World Trade Center. Free and open to the public.
Soar for a Cure
Saturday, Sept. 24, 2-4 pm, West Meadow Beach, Stony Brook
A free kite festival to help raise awareness about childhood cancer, sponsored by the Sunrise Fund of the Division of Pediatric Hematology/Oncology at Stony Brook Long Island Children's Hospital. For more information and to participate, call 444-4000 by Sept. 16.
American Heart Association Long Island Heart Walk Sunday, Sept. 25, 8:30 am (registration)/10 am (Walk start), Jones Beach State Park Join the Stony Brook University Medical Center team. Family members and friends are welcome. The Walk includes a 5K walk or run on the beach, live music, giveaways and an informational health fair. For more information, contact Peg Duffy, Associate Director, Cardiac Services, at 444-2946 or Danielle Gruebel, Heart Center, at 444-8021.
Annual Employee Health & Wellness Flu Vaccines
Available for employees with "Hospital Access" on ID badges only. Sept. 23, 26 and 27, 7 am-7 pm, Employee Health & Wellness, Hospital Level 3; Oct. 4 and 5, 8:30 am-3 pm, ACP Conference Room; and Oct. 6 and 7, 7:30 am-4 pm, Tech Park, 31 Research Way. Extended office hours, mobile carts, nights and weekends will be available throughout the season, times to be announced. Call Employee Health & Wellness at 444-7767 for more information. |
For More Information
Tell us what you'd like to see. Please send content for consideration and recommendations to: Therese Xeller Editor, Department of Publications Stony Brook University Medical Center 188 Belle Mead Road East Setauket, NY 11733-9228 (631) 444-4883 |
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