Greetings,
This month I mention a few ways to save money by not falling for unnecessary or over-priced technical support options that some companies are pushing. If you are in need of tech support or just a computer tune-up/check-up, you can save money when you use our new remote support service. See the coupon near the bottom of this newsletter.
If you know someone that would benefit from the information in our newsletter, please forward it to a friend via the link at the bottom of this newsletter. If we help a friend or family member that you refer to us, you will receive $20 off your next service call. See details here. If you're not happy with our service, please let me know.
All articles from our newsletters spanning over 5 years can also be accessed on our exclusive website for Computer Techs clients www.CTreno.com/tips. Past newsletters can be accessed at www.CTreno.com/archive. Also you can view up-to-date information throughout the month on our Facebook page (be sure to "like" us if you are a Facebook member so that the articles appear in your news feed).
Thank you.
Mark Cobb Owner / Technician Computer Techs
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AT&T pushing yearly tech support charge |
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AT&T and other Internet Service Providers (ISPs) have been pushing people to sign-up for a yearly tech support charge when calling for free internet-related support issues.
We've had several clients report that they've called AT&T for internet or email tech support issues, and if they weren't able to immediately fix their problem they were transferred to AT&T ConnecTech - a $180 yearly service (billed monthly) where a representative can remote control a computer to troubleshoot issues.
The drawbacks of the service are:
FULL ARTICLE...
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As Seen on TV: Don't waste your money on computer-fix software |
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You've probably seen the TV ads or computer pop-ups for websites such as CyberDefender, PCMatic.com, MyCleanPC, FinallyFast.com and others. They promise to speed up your computer by fixing registry errors, reducing clutter, tweak settings, etc. Their websites promote a 100% guarantee, 5-star ratings from well-known web sites and user reviews that make their claims seem believable. But doing a little research shows the truth about many of these quick-fix programs and websites: many can be classified as scams.
An article which investigates MaxMySpeed.com echoes the warning signs and experiences of many people who try the service
FULL ARTICLE...
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Free alternatives to Microsoft Office |
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If you occasionally create a letter or spreadsheet, you may not need to purchase Microsoft Office - a $100+ suite of bundled programs which include Word, Excel, PowerPoint and others. Instead there are several computer programs and web apps that don't cost a thing.
FULL ARTICLE...
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Cheap Unlicensed Computer Repair -
"You Get What You Pay For"
Do you have a friend or neighbor who "knows" computers - perhaps someone who just started fixing computers during their spare time? Do they actively keep-up with the computer industry while fixing computers on a daily basis like we do?
Computer Techs has been in business since 2003, and our technicians have over 20 years computer experience.
Our calls for service have leveled off in the past year-or-so due to an abundance of new inexperienced and unlicensed computer repair people. Similar to hiring an unlicensed contractor to work on your home, it may be cheaper to go with someone else in the short term. However, you can count on Computer Techs to get the job done quickly and correctly, and we'll be available the next time you need service. We are often called to finish repairing what someone else didn't fix correctly.
Thank you for recommending us
We appreciate referrals. If you're happy with our professionalism and expert service, please let others know: · If you recommend us to a friend or family member, as a way of saying "thank you" for referring us we will reward you with a discount on your next service call. For details please see the details of our $20 referral reward. · When people search the internet for computer repair, they often search Google, YellowPages.com or Yahoo Local. Please consider leaving a review of our service at one or more of the following web sites: Google Places Review
Thank you.
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