|
Q: I got a call from Microsoft informing me that they are detecting viruses coming from my computer.
A: Microsoft nor your Internet Service Provider (ISP) will call to tell you that. It is a scam by crooks who are trying to access your computer and ask you for money to pay for a problem that didn't exist in the first place. Microsoft has recently posted information on their web site on how to avoid tech support phone scams.
Q: After installing Internet Explorer 9, all the toolbars and favorites are missing.
A: They're not missing, they're just hidden by default as part of Microsoft's new simplistic design for Internet Explorer 9 - which is being pushed as an automatic update for Windows Vista and Windows 7 users. Follow these instructions on how to un-hide the toolbars.
Q: I like my cell phone - it's simple. Why would I want a smart phone?
A: A smart phone such as an iPhone, or one with the Android operating system lets you do so much more with your phone than just placing and receiving phone calls - it's like having a computer in your pocket. In this link-to-an-article I detail the many things that I was able to do with my smart phone while on a recent out-of-town vacation.
Q: While searching the internet a program popped up and said I have lots of virues and other problems with my computer.
A: It's a scam - a trojan virus. If you didn't go looking for a program - don't install it.
There are thousands of new trojans lurking on infected web sites every day. A trojan is malicious software that says it does something good, when it actually does the opposite. For example the trojan might claim to be an anti-virus program, or hard drive utility - but it's really a program designed to lock-up your computer and ask for money.
Read more information at What to do if you see a warning pop-up from an unfamiliar program
| 
