A Message from the General Manager 

"So why do you run so fast to deliver these lunches?" John asked the boy. "Well Mr., when we first started delivering lunches, customers would tell me that they didn't like it when they got their lunches and the fries were cold," the boy explained. "So I decided that if I ran really fast, then the fries would still be hot when I delivered them." John smiled and said, "Man! You guys have figured out the key to success, haven't you?" The boy replied, "Well yeah... it's pretty simple. Everybody likes Hot Fries!" 

Now John's version of the story was much more descriptive and entertaining, but his point was clear. The most successful business leaders have one thing in common... they are able to determine what it is that their customers want and how they want it, and they find a way to deliver it to them. During his presentation, he reiterated the point that our customers (event organizers and event attendees) each have their version of Hot Fries. His challenge to those of us in the audience was to figure out what our customers' Hot Fries were. It was a funny story, told in simple terms, yet it delivered a fundamental lesson that really hit home with me. From that moment on, I've continuously worked to incorporate John's Hot Fries message into my personal business philosophy.

We had a record year at the Lynnwood Convention Center in 2010, realizing the best fiscal results and highest customer service ratings in the facility's history. Although we made several technical and procedural changes to our operation over the last couple years that contributed to that success, what we really did was get back to the basics and focused on delivering Hot Fries. We recommitted ourselves to figuring out what our customers wanted and then we modified our operation accordingly. Based on our 2010 results, our customers (you) seem to have validated our Hot Fries approach.

So on behalf of the entire staff of the Lynnwood Convention Center, the Lynnwood PFD, and SMG, I'd like to thank you for being instrumental in our success in 2010. And I want to assure you that we will continue to focus on delivering Hot Fries ... just the way you want them.

Poker Night has come a long way since a guys' night at home. It's an exciting theme to spread throughout and requires little set up with virtually no hassle. 

Poker is now a game for men and women of all ages. Casino party companies in the Snohomish County area take away any stress in trying to bring it to the masses for your event's entertainment element. These companies set and strike equipment and even give event planners the option to have professional dealers or train people from your group to be the dealer. Also, the casino party companies have programs setup with the mission of raising money for your charity/fundraiser.

While the casino party company sets up the entertainment; you now have a theme for the rest of the room.The invitations, A/V presentation, lighting, photo booth and table décor can all tie back to poker with virtually unlimited options found online and at local party stores.

Some local casino companies include Let It Ride Casino Parties based out of Renton or A Casino Event of Seattle.

Try a Poker Night event and you are bound to have a "made hand."

Danielle Guenther

Event Manager