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                                          SCORE NEWS FOR December 2008 Logo
     ST. LOUIS, CHAPTER 21


December 2008
Issue 10 2008
Welcome to SCORE!

Dear  ,
SCORE, Service Corp Of Retired (and Working) Executives, Counselors to America's Small Business,  offers free counseling to St. Louis area small businesses.  For more information contact us at 314-539-6600 Ext. 242 or www.stlscore.org to learn more about what SCORE offers.

Our New Kirkwood Office is  NOW OPEN AND STAFFED!!
Hours 10:00 am to 3:00pm - Please call to check availability
Inside National City Bank
333 S. Kirkwood Rd
Kirkwood, MO 63122
314-800-1527
St. Louis SCORE
200 North Broadway
Suite 1500
St. Louis, MO 63102
314-539-6600 x242

http://www.stlscore.org

St. Charles Office
 636-447-5000
St. Charles Development Center
5988 Mid Rivers Mall Drive
St. Charles, MO 63304
 
HOW TO BECOME A RAINMAKER

By Jeffrey J. Fox
 
A Rainmaker is a person who brings revenue into an organization.  The most important success factor in any business is having satisfied customers.  Without customers no organization can continue to survive.  Every employee must be somehow involved in the identification, attraction, getting, and keeping customers.  Therefore, the paramount job of every single employee in an organization is to, directly or indirectly, get and keep customers.  This is true without exception!  All employees need to keep the customers coming, and keep the customers coming back.

The Rainmakers Credo
  • Treat customers like you would your best friend.
  • Ask questions and listen to customers to determine their needs.
  • Give customers what they want.
  • Show customers the "dollarized" value of what they get.
  • Give customers more than they expect.
  • Thank customers sincerely and often.
  • Resolve problems promptly.
  • Rainmakers don't make excuses.
  • Always have your appointment calendar handy.
 
Always answer the question, "Why should this customer do business with us?" The Rainmaker always puts themselves in the customer's shoes and answers the question, "If I were the customer, how would this product benefit me?"  Your product or service should solve the customer's problem or make the customer feel good.

Remember, good customers are demanding.  Rainmakers say "you"; not I.
 
Always present features and sell benefits.  Don't present a feature without a benefit.
A watch keeps time but the benefit is, you'll always be on time.  Now isn't that what you really want?
 


If you need help with your business take the time to call a SCORE Counselor.  A SCORE Counselor can help you solve problems and plan for the future. Contact SCORE at 314-539-6600 Ext. 242, M-F 10am to 3pm or go to www.stlscore.org.
 




 
Upcoming Events

 Improve Your Business!

 REGISTER NOW!!

SCORE Seminar

"How to Start and Manage Your Own Business"

Sat., Jan. 17,  2009
Register Now!


SCORE has several Entrepreneurial Educational programs to help you learn more about running your business successfully.  SCORE programs include:

Seminars
  "How to Start and Manage Your Own Business"

Jan. 17, 2008
St. Louis C.C. @ Meramec

Feb. 21, 2009
St. Louis C.C. @ Meramec



 
 
SCORE Workshops - Winter Series

Click here for flyer (pdf file)

In  cooperation with the St. Charles City/County Library.

Creating a Successful Business Plan

January 31, 2009
8:30  am to 12:00 noon
Registration Fee  $40
 
Marketing for Small Business
February 28, 2009
8:30 am to 12:30 pm
Registration Fee $40
 
Patents, Trademarks,  Copyrights
 
March 28, 2009
9:30 am to 11:30 am
Registration Fee $30
 
Workshop Location
St. Charles City-County Library
Spencer Road Branch
427 Spencer Road, St. Peters, MO  63376
www.youranswerplace.org
636-441-0794
Register!

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To learn more about any of these courses and dates, times and how to register- CLICK HERE






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Top 5 Tax Tips for Small and Growing Businesses
 
From the AllBusiness.com Finance & Accounting Center

Taxes are one of the most important issues facing small and growing businesses. And like a company's profits, its annual tax bill will in part reflect the owner's skills and knowledge. Business owners need to be sure that they are meeting all of their responsibilities to the tax man -- and also seizing every opportunity to reduce their taxes. These tax tips will ensure Uncle Sam is not getting more than his due.

1. Writing It Off: Deductions. Businesses can deduct all "ordinary and necessary" business expenses from their revenues to reduce their taxable income. Some deductions are obvious-expenditures in such areas as business travel, equipment, salaries, or rent. But the rules governing write-offs aren't always simple. Don't overlook these potential deductions:
Business losses. Business losses can be deducted against a business owner's personal income to reduce taxes. If a business owner's losses exceed personal income for the year, some of the year's business losses can be used to reduce taxable income in future years.
Trips that combine business and pleasure. If more than half of a business trip is devoted to business, deduct the traveling costs, as well as other business-related expenses.

2. Employee Taxes. If a business has employees, a variety of taxes will have to be withheld from their salaries. Among them are:
Withholding. Social Security (FICA), Medicare and federal and state income taxes must be withheld from employees' pay.
Employer matching. Businesses must match the FICA and Medicare taxes and pay them along with employees.
Unemployment tax. Businesses must pay federal and state unemployment taxes.   

3. Quarterly Estimated. This area trips up many an entrepreneur and is especially vexing for home-based businesses. Failure to keep up with estimated tax bills can create cash flow problems as well as the potential for punishing IRS penalties. Among the issues are:
Who should pay? A business probably must pay quarterly estimated taxes if the total tax bill in a given year will exceed $500.
How much should you pay? By the end of the year, either 90 percent of the tax that is owed or 100 percent of last year's tax must be paid (the figure is 110 percent if a business's income exceeds $150,000). Businesses can subtract their expenses from their income each quarter and apply their income tax rate (and any self-employment tax rate) to the resulting figure (their quarterly profit).

4. Sales Taxes. Most services remain exempt from sales tax, but most products are taxable (typical exceptions are food and drugs). If a business owner sells a product or service that is subject to sales tax, he or she must register with the state's tax department. Then taxable and nontaxable sales must be tracked and included on the company's sales tax return.
Having what is considered a "presence" in a state is the criteria used by the IRS to determine whether or not you are liable for paying state sales tax.
If you do not have a physical presence in another state, but sell items via the Internet or by catalog in that state, you can be subject to a state's "use tax," but typically not to their state sales tax. A "presence" in another state does not necessarily mean that you have a retail outlet in that state. If you have an office, warehouse, or employees working for you in that state, the IRS may consider you to have a presence in that state. Make sure you are aware of your sales tax responsibilities in all states in which you are doing business.

5. Keep Tax Documents for at Least Seven Years. Good record keeping saves money. Some things like copies of business tax returns, licenses, incorporation papers, and capital equipment expenses should be preserved indefinitely. Keep any tax-related documents (e.g., expense receipts, client 1099 forms, and vehicle mileage logs) for a minimum of seven years.


Find business tax information and other finance and accounting tips at AllBusiness.com. AllBusiness.com is a leading provider of practical information and services for growing businesses.
Copyright 2006 AllBusiness, Inc.

Find more Tax Tips and lots more at the National SCORE site: www.score.org

To contact a counselor in the St. Louis area-


St. Louis 314-539-660 ext 242

Kirkwood 314-800-1527

St. Charles 636-447-500

 
SCORE is a national organization of executives who share their expertise with small business and is a resource partner of the U.S. Small Business Administration.



HAPPY HOLIDAYS!


In This Issue
How to Become a Rainmaker
Upcoming Events
5 Top Tax Tips
Resources For You
Community Express Loans
 

Sponsor Info

Economic Development Center of St. Charles County - offers specialized training for incubator tenants.

"Graduate School for Entrepreneurs"

The EDC in cooperation with the Missouri Small Business Development Center will soon be announcing a new monthly training series designed specifically for new business owners and offered exclusively to EDC and ATC incubator tenants.

These free classes will begin in early January and will be held in the EDC's SSM Conference Room.  Monthly topics will include human resource legalities, organizational management, understanding financial statements, marketing, QuickBooks and more.

The first class, "Introduction to the 2009 Entrepreneurship Curriculum" is scheduled for 9 a.m. to 12 Noon Wednesday, January 21 in the EDC SSM Room. 

EDC of St. Charles County 5988 Mid Rivers Mall Drive St. Charles, MO 63304
Toll-Free 1-877-441-6880 www.edcscc.com info@edcscc.com

Quick Links
SCORE St. Louis
National SCORE

SBA National
SBA St. Louis
STL Member Sign In

Logo www.score.org

Resources For You

SBIR Workshop

11th Annual Regional SBIR Conference
with STTR, Industry Partnering and Tech Transfer at the Center for Emerging Technologies in Saint Louis, Missouri,
Thursday and Friday, January 15-16, 2009


Twice a year CET holds a two-day Small Business Innovation Research (SBIR) grant workshop, featuring federal program managers and experts on company development and technology commercialization.

The several SBIR program managers will present the latest facts about their programs:

  • Learn the secrets to success of federal grant programs
  • Meet local service providers and experts who can help you succeed as a start up company
  • Meet officials from large companies and universities eager to partner for R&D, technology transfer as well as commercialization
  • Ask questions and get answers from the experts
  • Schedule one-on-one sessions with the program managers

Learn more about this $2.5 billion federal grant program. The Conference is sponsored by the Center for Emerging Technologies. Reasonable arrangements for persons with disabilities will be made if requested at least two weeks in advance. All programs are extended to the public on a nondiscriminatory basis.


For more information:


http://www.emergingtech.org/index.html



SCORE members, the January Member meeting will be Thursday, Jan. 22, 2009.


SCORE, St. Louis, to host SBA Loan Workshops
 

The SCORE Association will host a series of Workshops on SBA Community Express, Patriot Express, and Export Express loan programs in the St. Louis area during January, 2009.  These loan programs are being made available in an effort to assist small businesses and start-ups deal with their cash flow needs during the current credit crunch. There are six workshops scheduled:
 
Tuesday, Jan. 6, 2009 -  1:00 p.m. - Session one

Tuesday, Jan. 6, 2009 -  6:00 p.m. - Session two

St. Louis Community College - Meramec Campus
Rm 105 - Business Administration Bldg.
11333 Big Bend Road, Kirkwood, MO. 63122
 

____________________________

Wednesday, Jan. 7, 2009 -  1:00 p.m. - Session three

Wednesday, Jan. 7, 2009 - 6:00 p.m. - Session four

St. Louis Community College - Flo Valley Campus
Rm 105 - Training Center
3400 Pershall Road, Ferguson, MO 63135

___________________________
 
Thursday, Jan. 8, 2009 -  1:00 p.m. - Session five

Thursday, Jan. 8,  2009 -  6:00 p.m. - Session six

St. Louis Community College - Forest Park Campus
Rm SC25 - Student Center
5600 Oakland Ave. St. Louis, MO 63110

_________________________

A small business financing expert, Sue Malone with Superior Financial Group, will make presentations at each Workshop.  SCORE counselors will provide free consultations and technical assistance to prospective borrowers at all six sessions of the workshops.

 While reservations are not required, they are encouraged.  Please e-mail Laurel at SCORE, admin@stlscore.org or call 314-539-6600, extension 260, to make a reservation for one of the six sessions or to learn more about these workshops.

 Admission is free, and prospective borrowers should bring personal identification, business license and business checkbook as they will be able to apply for an SBA-guaranteed Community Express, Patriot Express or Export Express loan at these workshops.
 
The Community Express loan program is targeted toward creditworthy small businesses that may have trouble obtaining a business loan through banks.  The primary determinant in making a credit decision is character of the owner and cash flow of the business. The Patriot Express loan initiative is available to active military, veterans, service-disabled veterans, reservists, guard members and their spouses/widows. The Export Express loan program is available to finance the export of American-made goods and services to foreign markets.  All SBA loan programs are available to small businesses by most national & community banks located in the St. Louis region.
 
www.stlscore.org


 Brought to you by SCORE "Counselors to America's Small Business," a nonprofit association and resourcBetty @ workshope partner with the U.S. Small Business Administration. SCORE is dedicated to entrepreneurship and the formation, growth and success of small businesses nationwide. Since 1964, SCORE has helped more than 8 million entrepreneurs.

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