"I am a downtown resident, but I still have had occasion to ask for information from an Amigo. A few weeks ago, my mother was visiting and we needed directions to elevators on the River Walk. Also, during Fiesta, when the trolley routes were changed, an Amigo helped me find the temporary stop. Today, I was in Alamo Plaza waiting for a trolley. A couple came to the trolley stop and were trying to figure out which trolley to take.  Immediately there appeared an Amigo (Amiga!) to answer their questions. The information Amigos and the cleaning crew Amigos make the city better for everyone - resident and tourist alike!" - Carol Wood