Need a little TLC? Visit The Learning Center and make it work for you. We want to make sure you have all the information you need to quickly get answers to your questions. In order to compile a lot of the needed items in one area we have "The Learning Center" LINK: http://www.blackriverimaging.com/learning_center_table.asp section on our web site at www.blackriverimaging.com. I encourage you to peruse through the various sections to see what you could be missing. I'll briefly explain each section below and should you ever feel we haven't covered a subject or the directions aren't clear...please let us know! We'll be more than happy to address the issues. Digital Specialist Articles These articles have been written by our digital specialists to assist you in preparing your images prior to uploading to the lab. Should you have any questions, please contact Jason at 1-888-321-4665 ext 249. Photoshop templates for Products We've been able to add several unique products this year which require you as the photographer to design the image in a specific size prior to ordering in the software. These templates are psd files which you can download and use to get the best results for the listed products. Each template has one or more layers with directions which will need to be turned off before they are flattened. Products and Software Guides- Basic Information The guides listed here will cover the basics of each of the ROES based programs. I would encourage everyone who hasn't read these to take a look at them. You may find some shortcuts you didn't know about!
Products and Software Guides- We are continuing to build the database of guides so that there is a guide for each and every product we offer. You'll first look under the appropriate header then find the specific product. The current headings indlcude: Photographic Products, Press Products and Albums. Masks, Fonts and Color Chart for Template Designer The Template Designer tools are a great way to add a little something extra to many of our products. Examples include adding text to any size print, adding an additional image opening to a template and so on. Reading this guide and making use of the masks and other items will ensure even better success wit these tools! ICC Profiles Want to make sure you've fine-tuned your image? These ICC profiles will be just what you need! Product Images Using these images of our products will allow you to create a sales brochure or give more flare to your web site listing of items you offer. SEEMYPRINTS.COM These guides and FAQ will teach you everything you should need to know about getting started with our e-commerce site. As this will be the final article from the Customer Service department this year, I would like to take a moment and let you know we truly appreciate your business and we in Customer Service enjoy the opportunity to assist you each day!
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