Third quarter.  Coffee and donuts... a hospital conference room with each seat taken...calendars and reports stacked neatly on a table.  Behind closed doors, discussions about the biggest challenges for hospital administrators may certainly include topics such as regulatory compliance, internal efficiencies, patient care and clinical outcomes.  But let's talk turkey... it's also about how to be profitable. Given the numerous industry problems, revenue may have been drastically cut, and any losses must be evaluated. The solution, as many are discovering, is for health care organizations to become more efficient. And sometimes to accomplish that objective means to outsource and take advantage of outside expertise and resources.

 

And so begins the consideration of a perfusion services company to enhance an existing open heart program within a facility. 

 

What we've learned:  Hospitals want a company that says what it will do. 

 

How do hospitals determine that?  They look at the companies who have long-standing presence and who have demonstrated success in similar environments. 

 

Yet there's so much more to consider.... 

 

When you're evaluating an outsourcing company --a mature company with a long track record of having satisfied clients--the experience of that success becomes the key thing that generates new business for them. We know that hospitals seeking perfusion services outsourcing almost always consider first and foremost, the strength of the services company based on its reputation and what it is has done in the past for others.  That's usually the bottom line.  And Trident certainly has the record for distance and longevity in the marketplace to favorably go against the pack.

 

But that's not good enough for us...  We don't just sit on our laurels and bank on our name and reputation.  We've earned it, but must continue to earn our place.  A successful company must continue to evolve and progress to persevere.  To lead an industry, a company needs to be innovative, creative, and flexible. There are plenty of case examples of truly good (and seemingly ageless) companies which banked on their name alone.  It wasn't enough, which caused shocking surprise for their demise amid change in the external environment some decades or a century later into their corporate history.  I think of our automobile manufacturers, our banking institutions, many large corporations which continued to do business the same old ways without fresh insight into a changing economy and globalization of the work force.  And they fell behind.  We can learn from such case examples.

 

Trident touts its 22 years of success.  But let's go deeper than that... What is it that brings a company to the forefront of its competitors?  Is it really name and experience, alone?  No. 

 

Core competency --It's a term that's a buzz word in business but make no mistake about the importance of it.  A company's core competency is the one thing that it can do better than its competitors.  The thing Trident does better than any one of its competitors is provide reliable and consistent perfusion services under a patient-first philosophy utilizing experienced clinical perfusionists who are employed (not contracted), with attention to efficiency and cost-management.  Trident Health Resources, Inc. has been under the same ownership its entire existence which accounts for its long-term reputation and reliability.  But the company's success is also founded in its attention to the changing economy and industry to include even more necessary services to its hospital base (for example, our 2010 launch of medical informatics services and VIVO, a real-time charting technological solution for the O.R.).  We are an outsourcing company relevant to today's needs and are able to build upon  your own mission and strategy towards the future.

 

Trident helps hospitals from inception of a new open heart program, or those  transitioning from an existing in-house program or former outsourcing company.  We also offer locum tenens assistance as need arises throughout the year.  We have provided our client accounts the ability to control capital costs, increase efficiency, reduce labor costs, focus on their core business and priorities, and reduce risk.  Within this, we build upon the good rapport and relationships we make with all the people we interface.

When you're ready to ask yourself the hard questions about outsourcing, we're here for you.