Apologizing by Making Restitution by Dr. Gary Chapman and Dr. Jennifer Thomas
Apology Language #3: Making Restitution
"What can I do to make it right?"
The idea of "making things right" to make up for a wrong is embodied within the human psyche, and both our judicial system and human relationships are deeply influenced by this fundamental idea.
When we are hurt by the words or behavior of a family member or spouse, we often feel angry. The reason it hurts so deeply and the anger is so intense is that we desperately want to be loved by that person. Their harsh words or hurtful actions have called into question their love.
For some people, restitution is their primary apology language. For them the statement, "It is not right for me to have treated you that way," must be followed with "What can I do to show you that I still care about you?" Without this effort at restitution, this person will feel unloved even though you may have said, "I am sorry; I was wrong." They wait for the reassurance that you genuinely love them.
Article written by Dr. Gary Chapman. Based on the book, The Five Languages of Apology by Dr. Gary Chapman and Dr. Jennifer Thomas. Published by Moody Publishing. For a complete listing of Dr. Chapman's books and resources, click here.
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