Apologizing with Regret by Dr. Gary Chapman and Dr. Jennifer Thomas
The first language of apology is
expressing regret.
Most commonly, it is expressed in the words "I am sorry." Expressing regret is the emotional aspect of an apology. It is expressing to the offended person your own sense of guilt, shame, and pain that your behavior has hurt him deeply.
Apology is birthed in the womb of regret.
We regret the pain we have caused, the disappointment, the inconvenience, the betrayal of trust.
Regret focuses on what you did or failed to do and how it affected the other person. The offended one is experiencing painful emotions, and they want you to feel some of their pain. They want some evidence that you realize how deeply you have hurt them.
For some people, this is the one thing they listen for in an apology.
Without the expression of regret, they do not sense that the apology is adequate or sincere.
Article written by Dr. Gary Chapman. Based on the book, The Five Languages of Apology by Dr. Gary Chapman and Dr. Jennifer Thomas. Published by Moody Publishing. For a complete listing of Dr. Chapman's books and resources, click here.
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