Header
Issue: #15
February - 2011
TLM Building
Sales Department 
Got Pinwheel?
Pinwheel Pallet JackPinwheel trailer loading is the method used to alter the direction of every other pallet in a load.  This allows for the most efficient cube utilization.  It does, however, have the ability to sacrifice productivity.  Since you are working in very cramped conditions, the operation is a little slower.

Toyota Industrial Equipment has come to the rescue.  While it is still somewhat slower than rider equipment, our electric walk behind 7HBW23 is up to the task.  By shortening the forks, reducing the battery compartment, and reconfiguring the handle, we now have the ability to operate an electric pallet jack in a world once restricted for manual jacks only.

Please contact us at 763-425-9066 or email us at gregs@toyotaequipment.com to learn more about this opportunity to reduce your transportation cost.  You may also click the following this link to see more detail. See some additional features in this video.

We will be happy to provide a sales consultant to review your operation on a complimentary basis, provide a rental or demonstration unit.  If you wish to visit us, we extend an open invitation to our modern facility at 8601 Xylon Court North, Brooklyn Park, MN 
Rental Department 
Renting From Us Is Simple And Straight Forward
  • 7FBU25You benefit from having a single committed partner that brings you quality equipment, financial support and advice, total service back up and operational flexibility.
  • We agree and guarantee levels of uptime for your rental trucks and, in the event of a breakdown, we either return the truck to service or provide a replacement machine within a pre-agreed timescale.
  • All our rental plans are fully inclusive so there are no unexpected bills to pay unless they are due to accidental damage.
  • We take the responsibility for scheduling services, ordering parts and making sure that your truck is kept in peak operating condition at all times.
  • Administration is simple as you only get one invoice from one supplier instead of having to deal with several suppliers and lots of different paperwork.
When you choose a rental truck from us you can be sure of our on-going support. All our rental trucks are meticulously maintained on one of our Full Service Contracts, so you will benefit from the most reliable trucks and the back-up of our comprehensive service infrastructure right across Minnesota and Western Wisconsin.

Even at the end of the rental contract we keep things simple and flexible. To start with we can be flexible about the contract end date so that you can easily extend the contract for a longer period if required. When the contract does end we will take care of everything for you and you will have no disposal headaches. This means that you can focus on other tasks confident that we are taking care of your operational requirements.
American Warehouse Systems
Dyess Air Force Base Mezzanine Project

Dyess Air Force BaseIn September American Warehouse Systems was contacted by Dyess Air Force Base in Abilene, Texas to provide a mezzanine system with a material lift, lighting system and fire suppression system. This will be the tenth mezzanine system that American Warehouse Systems has installed at Dyess AFB.

Back in 2007 American Warehouse Systems did a large storage aid project at Dyess AFB which included six mezzanines, four mobile aisle systems, shelving and pallet rack. Since then Dyess AFB has contacted American Warehouse Systems each year to add more mezzanines to their buildings.

Over the last couple of years American Warehouse Systems has been a steady supplier to Dyess AFB for many of their storage needs. Some of the other projects have included TA-50 gear lockers and wire partitions. I think Dyess AFB is a great example of a customer that will continue to keep coming back when you are able to provide high quality products delivered on time and installed with a professional installation team. American Warehouse Systems looks forward to our continued relationship with Dyess AFB.     
Merchant Circle
Connect With Toyota-Lift of Minnesota
Merchant CircleWe would like to connect with you through Merchant Circle. We are keenly interested in connecting with more companies here in Minnesota and Western Wisconsin.

You can get to our Merchant Circle Page here, just send a invitation to connect to and we'll be on our way!

Through our present connections we've been seeing some great examples of how other companies are interacting with their customer base, and we'd like to be involved in many of those same activities.

Look for specials, promotions, coupons and more from Toyota-Lift of Minnesota through Twitter, Facebook and Merchant Circle. We hope that the number of connections we have been establishing continues to grow, and we hope you and your company can be counted in those.
Service Department 
It Is Only A Suggestion
UpsellingSome time ago I wrote a parts department related piece talking about up-selling, this weekend I found a related piece in Toyota's best practice guidelines and thought I would share it here. These are precisely the reasons our technicians need to do what they do every day. No, it is not entirely altruistic but it promotes a win/win situation for all parties. The article follows.

 Read More
Parts Department 
Still Round and Black
Tires assortedIt's a hard sell generally to get past the the reality that the tire is still "working". It hasn't failed, it still goes around and supports the unit and the load when asked to.

All the while worn tires result in more strain put on your lift truck's components due to vibration and shock, fatigue in your drivers for the same reasons, and the myriad of safety concerns pointed out earlier this week. You'll also see loss of fuel efficiency just to make matters worse.

 Read More
About Us

Toyota Lift of Minnesota has been serving its customers and the industry for over 32 years. Our mission is to improve your productivity and bottom line through better products, services and customer service personnel.

Toyota-Lift of Minnesota
8601 Xylon Court North
Minneapolis, Minnesota 55445
Phone 763-425-9066 Toll Free 800-523-0611

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Save 10%
Do you have an existing service, parts or rental quote from TLM?. Call us with the code 031510JOS and we'll take ten percent off the amount you were originally quoted [limited to parts, labor, or rental fees and cannot be used in conjuction with other specials or discounts].

Take advantage of this now, we genuinely appreciate your business and look forward to working with you in the future.

Coupon can be used on only one quote thank you, and cannot be used along with any other offer extended or work/sale previously billed.  
Offer Expires: March 14th 2011
In This Issue
Sales - Pinwheel
Rentals - Solutions
Merchant Circle - Connect!
Service - Suggestions
Parts - Round and Black
Warehouse Supply Catalog
Safety Video
Factory Links
Quick Links
 
AWS Catalog
On Line Catalog:

Great Source For Warehouse Supplies
Toyota Lift of Minnesota and American Warehouse Systems offer you an easy way to shop for all your associated needs. Follow the link below and see for yourself. From lockers to storage bins, we have it all.
 
Catalog
Tip over
Got Six Minutes To Appreciate Seat Belts More?
We recently posted to our YouTube channel an excellent video. It covers in about six minutes the information you or others might need to realize the importance of that seat belt. It also gives excellent advice every driver should know about what actions to take if they are ever involved in a forklift tip over. Time well spent. Click the button below please.

View my videos on YouTube 
AWS Logo
Visit American Warehouse Systems Website 
Toyota Lift of Minnesota is very proud of its AWS division. Serving customers locally and around the globe. AWS is a Federal Government GSA Contractor. Click here to visit their website.
Safety catalog
On Line Catalog:

Great Source For All Things Forklift
Yet another catalog that brings it all together for you is our "Everything Around the Lift Truck" catalog. Click the link below to review or download it. Call 763-315-9288 for more information or to order!
 
Catalog
Blog Icon
Toyota Lift of Minnesota's Blog
Updated almost daily with material handling, warehouse and safety tips. We're working to put good information in small bites out to our readers.
 
We are also on Twitter
@ToyotaEquipment
Factory
OEM Links
Toyota Forklift
Taylor-Dunn
Aichi Equipment
Flexi Lift
JLG
Crown Battery
Enersys Battery
Kesmac TMF