Greetings!
Thank you for taking a moment to review our third newsletter. We hope that this and future offerings contain something you may find useful in your business.
Our goal is to provide more informational content than "sales" related material, however you'll likely find some specials here as an additional thanks for your time and support.
Throughout this publication you'll see links leading to either our blog or that of our AWS division. We hope you'll take a moment to subscribe to those and continue to receive either daily or weekly updates through your RSS reader.
Sincerely,
Toyota-Lift of Minnesota
763-425-9066 - 800-523-0611 |
| American Warehouse Systems
Helping Fight The War On Terror: AWS Receives Bagram Airfield Contract - Afganistan |
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| Sales Department
Price, Quality, Service - Take All Three |
Quality products are something people demand. Most manufacturers claim to have high quality products, but many fail to deliver. The demands for lower prices and cost cutting can displace quality. Manufacturers are faced with decisions on components. Do they build the very best, or one that is marginal and less expensive?
The relationship between what people are willing to pay for and what a manufacturer can effectively market is complex. Marketing and manufacturing experts toil daily over what the correct decision is for their company. But what happens when a manufacturer thinks it is building the best, the market agrees, and still a quality issue arises? We are about to find out how Toyota handles the multi-million automobile recall.
Toyota forklift customers here in Minnesota and Western Wisconsin should know they are backed up by both an aggressive factory as well as an award winning dealership. All machines will have a problem sooner or later. How the manufacturer and the dealer respond will determine their fates. If you are a Toyota Lift of Minnesota customer, please rest assured knowing you have large financially sound companies dedicated to quality and the environment as your partners. |
| Associate Highlight
RiveTier Shelving: Tough, Fast and Economical |
Let's face it: putting together your shelving shouldn't require an engineering  degree. RiveTier boltless shelving is the solution.
In 1968, RiveTier I was introduced as a replacement for frame systems. Made out of metal and lumber, with slotted angles and heavy-duty upright parts engineered left to right, this system was ready to take on the world.
Over time this model was updated, tested, and finally reproduced as RiveTier II: the next generation of groundbreaking boltless shelving. Manufactured from the same high quality steel as RiveTier I, its premium design offers momentous advantages:
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Common T-posts serve as an economical starter or adder system
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Mitred beams reduce the number of parts-eliminating the need for separate left-to-rights (LR's) and front-to-backs (FB's).
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Low cost units
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Heavy duty posts available for catwalk systems
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Four beam styles handle all capacity requirements
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Assembles faster than metal shelving and requires no sway braces
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An ideal replacement for metal shelving
Being the only Minnesota company that stocks RiveTier shelving parts, American Warehouse Systems has a knowledgeable staff that is able to assist with the options that accompany this great product. With particle board, wire grating, melamine, and metal shelving, as decking options, you can make the shelving fit your application. Setting up the shelving to handle specialty items such as; tires, clothing, bins and retail goods, is part of the flexibility of the RiveTier design. From general storage to the heaviest of industrial applications, we've got you covered.
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| Rental Department
Rent Toyota, rent the best |
 When you need to rent, rent the best - America's #1 selling lift trucks. It could be an opportune time to rent if your company expects an increase in
business activity - or you're considering the purchase of additional lift trucks.
Our quality and reputation for reliability make Toyota lift trucks ideal for rentals, short or long-term. And, after renting a Toyota lift truck, you just might be sold on owning one. So don't let another shift go by without the dependability of a Toyota - call us today! |
| Service Department
Good Listening: Key to a good maintenance call |
We've touched on listening before in our blog posts. In this post I wanted to  point out the bullet points our technicians are given in how to approach you the customer during a planned or emergency maintenance call. These are essential tools for communication, and were originally gleaned from one of the e-learning classes our new hires are exposed to, and our vetrans are tested on.
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| Parts Department
Why are your part guys so nosey? |
 All you want is a stinking seat after all. You've been sitting on what remains of yours for a couple of years now, this after picking away at the stuffing to the point where you're down to the frame.
You call into parts finally resigned to spend the capital to return to comfort. You tell the gentleman on the phone that you have a Toyota 7FGCU15 and immediately you're pressed for the serial number. Then he goes on with the third degree asking you all sorts of questions about it. "It's just a seat man" you exclaim, but he insists.
"My word man you respond!" How hard can it be all I want is a seat after all, it's not like we're doing brain surgery?
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About Us
Toyota Lift of Minnesota has been serving its customers and the industry for over 31 years. Our mission is to improve your productivity and bottom line through better products, services and customer service personnel.
Toyota-Lift of Minnesota
8601 Xylon Court North
Minneapolis, Minnesota 55445
763-425-9066 |
| Save 10% |
Do you have an existing quote service, parts or rental quote from TLM?. Call us with the code 021610JOS and we'll take ten percent off the amount you were originally quoted.
Take advantage of this now, we genuinely appreciate your business and look forward to working with you in the future.
Coupon can be used on only one quote thank you, and cannot be used along with any other offer extended.
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| Offer Expires: March 15th 2010 | |
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| Big Bang For Your Dollar
Pre-owned or used, it all means great values |
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There are many ways to approach the purchase of equipment, but first and foremost you'll want to be certain you're getting the most product for your buying dollar.
Call us or email Sales for more information. |
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| YouTube Video: Flip a dime with a forklift |
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Take a second for a little fun. It's been a long time since we did this last, see it on our YouTube channel. See 48s Video |
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| Visit American Warehouse Systems Website |
| Toyota Lift of Minnesota is very proud of its AWS division. Serving customers locally and around the globe. AWS is a Federal Government GSA Contractor. Click here to visit their website. |
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| Toyota Lift of Minnesota's Blog |
| Updated almost daily with material handling, warehouse and safety tips. We're working to put good information in small bites out to our readers.
We are also on Twitter
@ToyotaEquipment |
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| Forklift Safety Campaign Continues |
| We've already inspected hundreds of units, finding most trucks sound, but also finding some with problems requiring some attention. Watch for your CSR call, or call to schedule your appointment.
More | |
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making it an Army Airfield in US military parlance. The base is currently occupied and maintained by the 5th Aviation Battalion (Assault),and 6th Aviation Battalion (GSAB) of the United States Army, with the 455th Air Expeditionary Wing of the United States Air Force and other U.S. Army, Navy, Marine Corps, and U.S. Coast Guard.
