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TapRooT® Friends & Experts e-Newsletter
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North American Edition
May 3, 2011
Thanks for being one of our 42,739 subscribers!
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| President's Question |
 Greetings TapRooT® Users and Friends: We had some bad weather last week producing giant-sized hail! See the pictures of what it did to my Q7 at: http://www.taproot.com/wordpress/archives/21390It also damaged our office roof (punched holes in a couple of places). All the shingles will need to be replaced. So here's the question ... Is this an incident with the root cause of "Natural Disaster" on the Root Cause Tree®?Leave a note at the link above to let me know what you think. Best Regards and Good Luck Improving Performance, Mark Mark Paradies President, System Improvements The TapRooT® Folks LinkedIn Profile: http://www.linkedin.com/in/markparadies
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| Investigations and Accidents/Lessons Learned | |
Read news on the Root Cause Analysis Blog about investigations and accidents around the world. Here are a few recent updates:
Boeing Details Metal Fatigue that Ripped Hole in 737: The Seattle Times Reports (Read more).
Rail Maintenance Work Accident Investigation & Lessons Learned: The UK Rail Accident Investigation Branch (UK RAIB) has published an accident report from their investigation of a track worker being struck by a train on March 30, 2010 (Read more).
Wind Turbine Accident: Installation? Maintenance? One of a Kind Accident? Saw an interesting AP article about a wind turbine accident in North Dakota. The rotor and blades of a wind turbine had crashed to the ground (Read more).
Man Dies in Pasta Machine: Another headline that gets attention (Read more).
Retraining is the Solution to a Toddler Receiving a Mixed Drink Instead of Juice? Alcohol or Juice? Interesting article today titled: "Restaurant to retrain staff after mixed-drink mixup" (Read more).
Super Jumbo Jet Clips, Spins Plane at JFK Airport: AP release (Read more).
NTSB Investigating Wing Clipping Incident at JFK Airport: (Read release.)
Rescue Team Works to Find a Missing Miner at a Northern Idaho Silver Mine: The mine is in Mullan, Idaho, a historic mountain mining town of 840 people in Idaho's Panhandle (Read more).
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Using TapRooT® to Improve an Existing Program
by Dave Janney
| Welcome to this week's root cause analysis tips. In the TapRooT® Book, in Chapter 2 (2.4), Mark Paradies and Linda Unger talk about ways to use TapRooT® to improve an existing improvement program, and that is what I would like to cover today.
There is an old saying - "don't throw the baby out with the bathwater." I was talking to someone once and they told me "We can't use TapRooT®, everyone here loves Six Sigma."
Hmm ...
I am not here to sell you on Six Sigma, most people either love it or hate it. All I can tell you is that in my previous life, I saw it save my company millions of dollars in one division, and completely flounder in another. (Read more.)
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 Dave Janney is a Senior Associate at System Improvements.
This article is part of the Root Cause Analysis tips column published weekly on the Root Cause Analysis blog.
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Career Development: Employers Seek Candidates with Root Cause Analysis Skills
| Here are some recent postings on the Root Cause Analysis Blog:
Jacksonville, Florida - Medical Devices - Quality Engineer - Needs Root Cause Analysis Skills (View opening).
Salt Lake City, Utah - Rio Tinto - Principal Advisor, Construction Safety - Needs TapRooT® Root Cause Analysis Skills (View opening).
Carrollton, Texas - Halliburton - Technology Engineering Manager - Needs TapRooT® Root Cause Analysis Skills (View opening).
Port Augusta, Australia - Mining - Senior Mechanical Engineer - Needs Root Cause Failure Analysis Skills (View opening).
Ames, Iowa - Koch Companies - Reliability Engineer - Needs TapRooT® Root Cause Analysis Skills (View opening).
Houston, Texas - Oxy - Emergency Management Consultant - Needs TapRooT® Root Cause Analysis Skills (View opening).
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Meet the TapRooT® Team!
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If our staff members were animals, what would they be? Read the posts above to find out what they think!
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| Register for a 2-Day TapRooT ® Incident Investigation Course | | Register for a public 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course in the United States or Canada below (or view worldwide calendar).
Northeast United States
Boston, Massachusetts - May 11 - 12
Pittsburgh, Pennsylvania - May 19 - 20
Richmond, Vermont - October 5-6
Midwest United States
Milwaukee, Wisconsin - August 9 - 10
South United States
Knoxville, Tennessee - May 10 - 11
Baton Rouge, Louisiana - June 8 - 9
Houston, Texas - June 21 - 22
Austin, Texas - August 17 - 18
Houston, Texas - September 13 - 14
West United States
Denver (Golden), Colorado - June 28 - 29
Lake Tahoe, Nevada - August 23 - 24
Tucson, Arizona - September 20-21
Canada
Calgary, Canada - May 18 - 19
St. John's, Canada - June 14 - 15
Ottawa, Canada - July 6 - 7
Calgary, Canada - July 12 - 13
Edmonton, Canada - September 7- 8
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Register for a 5-Day TapRooT® Advanced Root Cause Analysis Course
| Register for a 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in the US or Canada below (or view worldwide calendar).
Midwest United States
Minneapolis, Minnesota - June 20 - 24 South United States
Houston, Texas - May 9 - 13 Gatlinburg, Tennessee - July 25 - 29 Orlando, Florida - August 1 - 5 Dallas, Texas - September 26-30
West United States
Seattle, Washington - July 18 - 22
Canada
Edmonton, Canada - June 13 - 17 Niagara Falls, Canada - July 11 - 15 St. John's, Canada - September 19 - 23 Calgary, Canada - September 26 - 30 |
| Register for an Equifactor® Equipment Troubleshooting Course | Register for a 3-day course that includes a 2-day TapRooT® root cause analysis course and one day of Equifactor® equipment troubleshooting in the U.S. or Canada (or view worldwide calendar).
South United States
Knoxville, Tennessee - May 10 - 12 Baton Rouge, Louisiana - June 8 - 10 Houston, Texas - June 21 - 23 Houston, Texas - September 13 - 15
West United States
Lake Tahoe, Nevada - August 23 - 25
Canada
St. John's, Canada - June 14 - 16 Calgary, Canada - July 12 - 14 Edmonton, Canada - September 7 - 9
If you have already taken the 2-day TapRooT® course, register for the 1-day Equifactor® equipment troubleshooting course (or view worldwide calendar). The 2-day course is a prerequisite.
South United States
New Orleans, Louisiana - April 20 Knoxville, Tennessee - May 12 Baton Rouge, Louisiana - June 10 Houston, Texas - June 23 Houston, Texas - September 15
West United States
Lake Tahoe, Nevada - August 25
Canada
Edmonton, Canada - April 28 St. John's, Canada - June 16 Calgary, Canada - July 14 Edmonton, Canada - September 9 |
| TapRooT® Around The World | Many of our North American friends and experts work at facilities that have a global presence. TapRooT® has a global presence as well. There are many training options available for our international partners. Here are a few examples with links to the complete list by continent:
Central & South America
Sao Paulo, Brazil 5-Day August 8-12
Sao Paulo, Brazil 2-Day September 29-30
Asia
Singapore 2-Day on June 6-7
Hong Kong, China 5-Day May 30-June 3
Africa
Johannesburg, South Africa 5-Day May 23-27
Nairobi, Kenya 5-Day September 26-30
Middle East
Doha, Qatar 2-Day June 19-20
Doha, Qatar 3-DayEquifactor® June 19-21
Oceania
Brisbane, Australia 3-Day Equifactor® May 16-18
Singleton, Australia 2-Day May 23-24
Perth, Australia 5-Day June 13-17
Europe
Manchester, UK 5-Day May 23-27
Aberdeen, Scotland 2-Day June 6-7
Here are photos from some recent courses:
Singapore 
South Africa
Brazil
Amsterdam
San Antonio, Texas
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| Weekly Wisdom |
Excellence is not a skill. It is an attitude. ~ Ralph Marston
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Editor's Note: Do You Participate in the Global Entry Travel Program?
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Dear Readers,
If you've marked your calendar to attend the 2012 TapRooT® Summit, February 29-March 2, 2012 in Las Vegas, Nevada, the first step in your upcoming travel plans may be to become a participant in the U.S. Customs and Border Protection (CBP) Global Entry Trusted Travel program (Read more).
Best regards, Barb Phillips Editorial Director for System Improvements, Inc. editor@taproot.com |
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The opinions and information contained in this newsletter are provided in the spirit of cooperation
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