TapRooT® Friends & Experts e-Newsletter
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International Edition
August 24, 2010
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In This Issue
Investigations and Accidents/Lessons Learned
Using Safeguards for Development of Corrective Actions
2010 Summit News
Win an iPad!
Wisdom Quote
TapRooT® Around the World
Register for a TapRooT® Course
J.O.K.E. of the Week
Editor's Note: Success Guaranteed!
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President's Question
mark1Dear Readers:

Have you ever been to a TapRooT® Summit?

If you have, then I have a challenge for you.

See if you are in a picture at:

http://www.taproot.com/wordpress/2010/08/16/taproot®-summit-history/

For those who have never been to the Summit, see what you've been missing.

Until next week,

Best regards,

Mark

Mark Paradies
President
System Improvements, Inc.
http://www.taproot.com

Investigations and Accidents/Lessons Learned
UK RAIB Report on the Derailment at Windsor & Eton Riverside Station:  This track maintenance related derailment was investigated by the UK Rail Accident Investigation Branch (Read more).

Photos of Michigan Pipeline Rupture:  NTSB Press Release (Read more).

How Do You Measure Backlog:  Almost everyone would agree that backlogs of incident investigations and corrective actions are BAD. Imagine if you have another accident while you are waiting for a corrective action to be completed (Read more).

NTSB Launches Team to Investigate Aircraft Accident in Alaska:  NTSB Press Release (Read more).

Trending "Bad Practice" Recommended as "Best Practice":  What happens if you adopt a bad practice as a good practice? You get a bad result! And when those bad results are related to trending it means that you will waste effort responding to trends that don't exist and miss trends that do exist (Read more).

USA Today Reports: Aviation Safety in Alaska Improves, but Still Hazardous:  USA Today published an article about the recent crash that killed ex-Senator Ted Stevens and the hazards of flying to remote locations in Alaska (Read more).

Getting Management Support for Your Improvement Program:  How do you get support for your improvement program from senior management? The easiest way is to have it be THEIR improvement program (Read more).

Be a Safety Manager - Go To Jail:  The EHS & Safety News America reported that a safety manager was indicted for one count of involuntary manslaughter after a fatality at a facility in Ohio (Read more).

UK RAIB to Investigate Passenger Train Collision with Fallen Tree:  (Read article.)

BP Agrees to Pay $50 Million Fine for Overdue Corrective Actions at BP Texas City:  The Associate Press reports that BP has agreed to pay a $50 million OSHA fine for failure to correct safety hazards at their Texas City refinery (Read more).

NTSB Releases Pictures from Alaska Plane Crash:  (View photos).
Using Safeguards for Development of Corrective Actions
by Dave Janney
dave janney
In our courses, we teach the use of Safeguards in Step 3 (defining causal factors) and in Step 6 (developing corrective actions) of the TapRooT® 7 Step process.

I wanted to talk a little bit about Step 6 today.  If you have been to one of our courses, you have seen this.  If you have not but are in safety or IH, you are probably familiar with the hierarchy of controls (Read article).


=======================================================================
Dave Janney is a Senior Associate and TapRooT® Instructor for System Improvements.  He is the track leader for the Safety & Risk Management track at the 2010 Summit.  Contact him at dave@taproot.com for more information.
2010 TapRooT® Summit News
Tie StringDATES TO REMEMBER

TapRooT® Summit:  October 27-29, 2010
Special 2-Day PreSummit Courses:  October 25-26, 2010
Live Music/Costume Party:  October 27, 2010
TapRooT® 7th Annual Scramble Charity Golf Tournament:  October 29, 2010

The Summit Hotel and Host City are:
The Westin Riverwalk, San Antonio, Texas
Learn more:  http://www.taproot.com/summit.php

Summit

PERSONAL INVITATION FROM MARK PARADIES

View video invite:  (Watch video).

SUMMIT RECOMMENDATIONS

Summit attendees talk about what they brought back from the Summit in the comments section of this article.  Read a comment or add you own thoughts (Summit Recommendations).

BEST PRACTICE TRACKS

Here are some details about four of the nine Best Practice Tracks at this year's Summit.  Read next week's edition to learn about more tracks:

Investigation, Troubleshooting & Root Cause Analysis

Improvement Program

Corrective Actions Program

Behavior Change and Stopping Human Error

Safety & Risk Management

TESTIMONIALS


A first time attendee's thoughts about the Summit:  Are you thinking about registering for the first time?  Hear what someone just like you had to say about his experience (View video).

An attendee shares what he is taking back to his facility from the Summit:  2010 is an extremely important year to catch up!  Get back on the improvement track and create a plan to revolutionize performance at your facility (View video).

IMPORTANT INFO ABOUT SCHEDULING

Customize your Summit Schedule and Take Your Improvements to New Heights!  Ever attend a conference or training event, and walk away feeling like there was one piece of the puzzle that you really needed an answer to but you just didn't get? We want to assure you that you won't feel that way about the TapRooT® Summit! (Read more.)

Which Summit Track is Right for You?
  Have you registered for the Summit?  October 27th will be here before you know it, so don't procrastinate! We'll be posting detailed track information every Tuesday and Thursday to help you with your decision (Read more).

New this Year:  SPECIAL TOPICS:  You've always had the option to replace any best practice session on your track with a session from another track, but this year you can also choose from a list of special topics to make your track the perfect fit (Read more).

Exclusive 2-Day Courses = Awesome Discounts for Summit Attendees!  Most of these courses are only offered once each year.  Don't miss out! (View courses.)

NETWORKING, KEYNOTE SPEAKERS, AND BEST PRACTICE SESSIONS

TapRooT® Summit Returns 170% More Than a Regular Conference - What an Investment!  What conference has 170% more than other conferences? Well then, lets look at each of the percentages for proof (Read more).

CERTIFIED INSTRUCTORS

TapRooT®  Instructors:  Maintain Your Certification:  What does it take to maintain your TapRooT® Instructor certification?  Every two years you must attend the TapRooT® Summit and one of the pre-Summit Courses (Read more).

TRAVEL PLANNING

Summit Travel Planning:  Have you started your planning to attend the TapRooT® Summit?  Now is the time to plan the trip to get the best airline fares (Read more).

VIDEO:  Why We Chose San Antonio as Host City:  The Westin Riverwalk hotel offers spacious meeting rooms, a well laid-out facility that allows attendees to move around without bottlenecks and delays, as well as covered terraces where attendees can step out of the hotel to make a phone call or review notes while enjoying a Riverwalk view (View video).

2010 Summit: Enjoy Yourself without Ever Leaving the Conference Hotel:  San Antonio, a city with a vibrant night life, is the host for the 2010 Summit ... but we didn't forget travelers who are content to just relax in the hotel after a busy Summit day (Read more).

Riverwalk Restaurant Reviews:  TapRooT® staff picks:    Schilo's and Boudro's
Win an iPad!
Enter the TapRooT® Best Practice Contest!  Submit your TapRooT® Success Stories to editor@taproot.com (please type "Best Practice Submission" in the subject line) for a chance to win an iPad.

iPad

The contest will run six months (deadline:  January 27, 2011, 6:00 p.m.).  All entries will be shared on the Root Cause Analysis blog.  Readers can vote for the Best Practices Success Stories that are most useful to them by simply clicking the "Like" button.  In the event of a tie at deadline, the in house instructors at System Improvements will select the winner by vote.

Please submit your Best Practice in a Challenge/Actions/Results format.  Here are some examples:

Ciba Vision

Canyon Fuel Company

Rohm & Hass

Intel

Enter as many Best Practice Success Stories as you like. 

Don't forget -- the upcoming TapRooT® Summit is all about best practices, so be sure to enter the ideas you learn and implement at your facility!

If you need help with your entry, contact editor@taproot.com.
Wisdom Quote

"One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency." ~ Arnold Glasow

TapRooT® Around the World

Sao Paulo

Pictures from the 2-Day TapRooT® Incident Investigation & Root Cause Analysis Course in Sao Paulo, Brazil (View photos).

Bogota

3-Day TapRooT® Root Cause Analysis and Equifactor® Equipment Troubleshooting Course in Bogotá, Colombia (View photos).

Angola

Pictures from the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Course
in Angola (View photos).

Libya

Pictures from the First TapRooT® Root Cause Analysis Course Held in Libya (View photos).
Don't Wait!  Register for a TapRooT® Course
Don't wait! TapRooT® Courses fill up and have waiting lists - a sign that the economy is picking up.  What courses have filled up lately?  (Read more.)

Course


 PUBLIC 2-DAY TAPROOT® INCIDENT INVESTIGATION AND ROOT CAUSE ANALYSIS (Outside of North America)

AUSTRALIA, Adelaide:  November 22-23

AUSTRALIA, Brisbane:  September 22-23 and December 2-3

AUSTRALIA, Emerald:  September 9-10

AUSTRALIA, Gladstone:  November 11-12

AUSTRALIA, Karratha:  October 4-5

AUSTRALIA, Melbourne:  September 20-21 and November 25-26

AUSTRALIA, Perth:  September 6-7 and September 9-10 and October 7-8 and November 18-19 and December 9-10

AUSTRALIA, Singleton:  October 7-8

AUSTRALIA, Sydney:  September 20-21

ENGLAND, Birmingham:  October 13-14

INDONESIA, Batam: September 2-3

MALAYSIA, Kuala Lumpur:  September 29-30

MUSCAT, Oman:  October 10-11

QATAR, Doha:  November 16-17

SCOTLAND, Aberdeen:  December 1-2

SINGAPORE, Singapore:  November 10-11


PUBLIC 5-DAY TAPROOT® ADVANCED ROOT CAUSE ANALYSIS TEAM LEADER TRAINING SCHEDULE (Outside of North America)


AUSTRALIA,
Brisbane:  October 18-22

AUSTRALIA, Perth:  October 25-29 and December 13-17

AUSTRALIA
, Singleton:  November 15-19

BRAZIL, Macae:  November 8-12

CHINA
, Hong Kong:  September 6-10

ENGLAND, London: November 8-12

MEXICO
, Monterrey:  September 27-October 1

NEW ZEALAND, New Plymouth:  September 6-10

OMAN, Muscat:  December 11-15

QATAR
, Doha:  September 26-30

SCOTLAND, Aberdeen:  September 20-24


SINGAPORE
, Singapore:  September 13-17


3-DAY TAPROOT®/EQUIFACTOR® EQUIPMENT TROUBLESHOOTING & ROOT CAUSE FAILURE ANALYSIS


QATAR, Doha:  November 16-18


1-Day TAPROOT®/EQUIFACTOR® EQUIPMENT TROUBLESHOOTING & ROOT CAUSE FAILURE ANALYSIS

QATAR,
Doha:  November 18


2-DAY EVIDENCE COLLECTION COURSE

QATAR,
Doha:  November 14-15


PS:  We have a course for Spanish speaking clients planned in the U.S. (San Antonio, Texas)
October 25-26.

View our worldwide calendar of courses at:

http://www.taproot.com/courses.php

J.O.K.E. of the Week
laugh
Editor's Note:  Success Guaranteed!
Dear Readers,

Did you know that the TapRooT® Summit is guaranteed to give you a return on investment?

Guarantee "Attend the Summit and go back to work and use what you've learned. If you don't get at least 10 times the return on your investment, simply return the Summit materials and we'll refund the entire Summit fee. "

If you are having a hard time getting your Summit plans approved, be sure to let the folks at your facility know about this guarantee.  A ten time return on investment is hard to beat!

Now that a way has been made for you to get to San Antonio in October, what's holding you back?  Register for the 2010 TapRooT® Summit!

Best regards,

Barb Phillips

Editor & HR Rep
System Improvements, Inc.
editor@taproot.com
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