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 TapRooT® Friends & Experts e-Newsletter Download e-Newsletter 
  North American Edition
  
August 24, 2010
  
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        Investigations and Accidents/Lessons Learned
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            UK RAIB Report on the Derailment at Windsor & Eton Riverside Station:  This track maintenance related derailment was investigated by the UK Rail Accident Investigation Branch (Read more).
  Photos of Michigan Pipeline Rupture:  NTSB Press Release (Read more).
  How Do You Measure Backlog:  Almost everyone would agree that backlogs of incident investigations 
and corrective actions are BAD. Imagine if you have another accident 
while you are waiting for a corrective action to be completed (Read more).
  NTSB Launches Team to Investigate Aircraft Accident in Alaska:  NTSB Press Release (Read more).
  Trending "Bad Practice" Recommended as "Best Practice":  What happens if you adopt a bad practice as a good practice? You get a bad
 result! And when those bad results are related to trending it means 
that you will waste effort responding to trends that don't exist and 
miss trends that do exist (Read more).
  USA Today Reports: Aviation Safety in Alaska Improves, but Still Hazardous:  USA Today published an article about the recent crash that killed ex-Senator Ted Stevens and the hazards of flying to remote locations in Alaska (Read more).
  Getting Management Support for Your Improvement Program:  How do you get support for your improvement program from senior management? The easiest way is to have it be THEIR improvement program (Read more).
  Be a Safety Manager - Go To Jail:  The EHS & Safety News America reported that a safety manager was indicted for one count of involuntary manslaughter after a fatality at a facility in Ohio (Read more).
  UK RAIB to Investigate Passenger Train Collision with Fallen Tree:  (Read article.)
  BP Agrees to Pay $50 Million Fine for Overdue Corrective Actions at BP Texas City:  The Associate Press reports that BP has agreed to pay a $50 million 
OSHA fine for failure to correct safety hazards at their Texas 
City refinery (Read more).
  NTSB Releases Pictures from Alaska Plane Crash:  (View photos).
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 Using Safeguards for Development of Corrective Actions by Dave Janney
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             In our courses, we teach the use of Safeguards in Step 3 (defining 
causal factors) and in Step 6 (developing corrective actions) of the 
TapRooT® 7 Step process. I wanted to talk a little bit about Step 6 today.  If you have been 
to one of our courses, you have seen this.  If you have not but are in 
safety or IH, you are probably familiar with the hierarchy of controls ( Read article). ======================================================================= Dave Janney is a Senior Associate and TapRooT® Instructor for System Improvements.  He is the track leader for the Safety & Risk Management track at the 2010 Summit.  Contact him at  dave@taproot.com for more information.  |  
 
                Attend a 2-Day Root Cause Analysis Course in Boston!
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             Boston, Massachusetts, will be the location for a  2-Day TapRooT® 
Incident Investigation and Root Cause Analysis Course on  September 21-22, 2010.
  In just two days you will learn the basics of the TapRooT® System for 
finding the root causes of incidents, accidents, quality problems, 
near-misses, operational errors, hospital sentinel events, and other 
types of problems.  Once you find the real root causes using this 
systematic process, learn to develop effective fixes that will keep 
problems from happening again. ( READ MORE about the Boston Course.)  |  
 2010 TapRooT® Summit News
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 DATES TO REMEMBERTapRooT® Summit:  October 27-29, 2010Special 2-Day PreSummit Courses:  October 25-26, 2010Live Music/Costume Party:  October 27, 2010TapRooT® 7th Annual Scramble Charity Golf Tournament:  October 29, 2010The Summit Hotel and Host City are:The Westin Riverwalk, San Antonio, TexasLearn more:  http://www.taproot.com/summit.php  
PERSONAL INVITATION FROM MARK PARADIES
  SUMMIT RECOMMENDATIONS
 
 Summit attendees talk about what they brought back from the Summit in the comments section of this article.  Read a comment or add you own thoughts ( Summit Recommendations).  BEST PRACTICE TRACKS
 
  TESTIMONIALS A first time attendee's thoughts about the Summit:  Are you thinking about registering for the first time?  Hear what someone just like you had to say about his experience ( View video). An attendee shares what he is taking back to his facility from the Summit:  2010 is an extremely important year to catch up!  Get back on the improvement track and create a plan to revolutionize performance at your facility ( View video). IMPORTANT INFO ABOUT SCHEDULING
  Customize your Summit Schedule and Take Your Improvements to New Heights!  Ever attend a conference or training event, and walk away feeling like 
there was one piece of the puzzle that you really needed an answer to 
but you just didn't get?  We want to assure you that you won't feel that
 way about the TapRooT® Summit! ( Read more.)  Which Summit Track is Right for You?  Have you registered for the Summit?  October 27th will be here before you know it, so don't procrastinate! We'll be posting detailed track information every Tuesday and Thursday 
to help you with your decision ( Read more). New this Year:  SPECIAL TOPICS:  You've always had the option to replace any best practice session on your track with a session from another track, but this year you can also choose from a list of special topics to make your track the perfect fit ( Read more). Exclusive 2-Day Courses = Awesome Discounts for Summit Attendees!  Most of these courses are only offered once each year.  Don't miss out! ( View courses.) NETWORKING, KEYNOTE SPEAKERS, AND BEST PRACTICE SESSIONSTapRooT® Summit Returns 170% More Than a Regular Conference - What an Investment!  What conference has 170% more than other conferences? Well then, lets look at each of the percentages for proof ( Read more).   CERTIFIED INSTRUCTORS
  TapRooT®  Instructors:  Maintain Your Certification:  What
 does it take to maintain your TapRooT® Instructor certification?  Every
 two years you must attend the TapRooT® Summit and one of the pre-Summit
 Courses ( Read more). TRAVEL PLANNING
 
  Summit Travel Planning:  Have you started your planning to attend the  TapRooT® Summit?  Now is the time to plan the trip to get the best airline fares ( Read more). VIDEO:  Why We Chose San Antonio as Host City:  The Westin Riverwalk hotel offers spacious meeting rooms, a well 
laid-out facility that allows attendees to move around without 
bottlenecks and delays, as well as covered terraces where attendees can 
step out of the hotel to make a phone call or review notes while 
enjoying a Riverwalk view ( View video). 2010 Summit:  Enjoy Yourself without Ever Leaving the Conference Hotel:  San Antonio, a city with a vibrant night life, is the host for the 2010 Summit ... but we didn't forget travelers who are content to just relax in the hotel after a busy Summit day ( Read more). Riverwalk Restaurant Reviews:  TapRooT® staff picks:     Schilo's and  Boudro's |  
 Win an iPad!
  |  Enter the TapRooT® Best Practice Contest!  Submit your TapRooT® Success Stories to editor@taproot.com (please type "Best Practice Submission" in the subject line) for a chance to win an iPad.
 
  The contest will run six months (deadline:  January 27, 2011, 6:00 p.m.).  All entries will be shared on the Root Cause Analysis blog.  Readers can vote for the Best Practices Success Stories that are most useful to them by simply clicking the "Like" button.  In the event of a tie at deadline, the in house instructors at System Improvements will select the winner by vote.
  Please submit your Best Practice in a Challenge/Actions/Results format.  Here are some examples:
  Ciba Vision
  Canyon Fuel Company
  Rohm & Hass
  Intel
  Enter as many Best Practice Success Stories as you like.  
  Don't forget -- the upcoming TapRooT® Summit is all about best practices, so be sure to enter the ideas you learn and implement at your facility!
  If you need help with your entry, contact editor@taproot.com.
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 | Wisdom Quote |   "One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency." ~ Arnold Glasow
 
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                TapRooT® Around the World
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  Pictures from the 2-Day TapRooT® Incident Investigation & Root Cause Analysis Course in Sao Paulo, Brazil (View photos).
  3-Day TapRooT® Root Cause Analysis and Equifactor® Equipment Troubleshooting Course in Bogotá, Colombia (View photos).
 
 Pictures from the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Course  in Angola  (View photos).Pictures from the First TapRooT® Root Cause Analysis Course Held in Libya  (View photos). |  
 | Don't Wait!  Register for a TapRooT® 
Course |  Don't wait! TapRooT® Courses fill up and have waiting lists - a sign that the economy is picking up.  What courses have filled up lately?  (Read more.)  PUBLIC COURSES IN US AND CANADA 
 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course 
  Albuquerque, New Mexico - September 16-17
  Boston, Massachusetts - September 21-22
  Vancouver, Canada - September 23-24
  Edmonton, Canada - October 13-14
  Chicago, Illinois - October 14-15
  Gatlinburg, Tennessee - October 20-21
  San Antonio, Texas - October 25-26
  St. John's, Canada - November 3-4  (Add 1-Day Equifactor® Equipment Troubleshooting Course!)
  Denver (Golden), CO - November 16-17
  Toronto, Canada - November 22-23
  Montreal (French) Canada - November 24-25
  Charleston, South Carolina - November 30-December 1
  New Orleans, Louisiana - December 1-2 (Add 1-Day Equifactor® Equipment Troubleshooting Course!)
  Las Vegas, Nevada - December 6-7 (Add 1-Day Equifactor® Equipment Troubleshooting Course!)
  Calgary, Canada - December 7-8 (Add 1-Day Equifactor® Equipment Troubleshooting Course!)
 
 
  
3-Day TapRooT®/Equifactor® Equipment Troubleshooting and Root Cause Failure Analysis 
  
   St. John's, Canada - November 3-5
  New Orleans, Louisiana - December 1-3
  Las Vegas, Nevada - December 6-8
  Calgary, Canada - December 7-9
 
 
  1-Day
TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Failure
Analysis (For previous 2-day/5-day course attendees 
  St. John's Canada - November 5
  New Orleans, Louisiana - December 3
  Las Vegas, Nevada - December 8
  Calgary, Canada - December 9
 
  View our worldwide calendar of courses at:
  http://www.taproot.com/courses.php
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 | J.O.K.E. of the Week  |    |  
 
                Editor's Note:  Success Guaranteed!
  |  Dear Readers,   Did you know that the TapRooT® Summit is guaranteed to give you a return on investment?
 
  "Attend the Summit and go back to work and use what you've learned. If you don't get at least 10 times the
                    return on your investment, simply return the Summit materials and we'll refund the entire Summit fee.
                "
  If you are having a hard time getting your Summit plans approved, be sure to let the folks at your facility know about this guarantee.  A ten times return on investment is hard to beat! . Now that a way has been made for you to get to San Antonio in October, what's holding you back?  
  Register for the 2010 TapRooT® Summit!
 
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