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 TapRooTŪ Friends & Experts e-Newsletter Download e-Newsletter 
  International Edition
  
August 17, 2010
  
 Thanks for being one of our 42,739 subscribers!  |   
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            | President's Question |   Dear Readers: Have you attended the TapRooTŪ Summit?  If so, I'd like to hear what you think. I think the TapRooTŪ Summit is  the best conference for sharing best practices and benchmarking with industry peers and experts. Of course, I'm biased because I'm the conference chair and I've helped organize this meeting since 1996. I'll post my comment below WHY I think this is the best conference. If you've attended, I'd like to hear your comments too.  Leave them here: http://www.taproot.com/wordpress/2010/08/12/summit-recommendations/For more Summit info and to register for the Summit, see:  http://www.taproot.com/summit.phpBest regards, President  System Improvements, Inc. http://www.taproot.com |  
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        Investigations and Accidents/Lessons Learned
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            Bad News from China:  Get links to articles ( Read more). 
  UK Rail Accident Investigation Branch Publishes Bulletin About a Train Collision with a Level Crossing Gate:  The UK RAIB's report had three "Learning Points" ( Read more). Extreme "Free Fall" Ride Has History of Accidents:  Get link to article ( Read more).  The UK RAIB announces an accident investigation into runaway and collision near Raigmore, Inverness on 20 July 2010:  Get link to article ( Read more). Medical Device Problems Hurt 70,000+ Kids Annually:  I read the article and then asked "AND"? There is so much more information that needs to be collected and compared ( Read more). Are Cataracts the Root Cause of Several Sentinel Events?  A Canadian Health Unit report said that a doctor's cataracts are partly 
to blame for incorrect pathology reports that led to an unnecessary 
colostomy, two mastectomies, and at least four other cases of "serious 
concern" ( Read more). 19 Dead in "Love Parade" Stampede In Duisburg, Germany:  German prosecutors are investigating the causes of a crowd control 
failure that lead to the deaths of 19 at the Love Parade techno music 
festival in Duisburg, Germany ( Read more). "Hands-only CPR, Pushy Dispatchers are Lifesavers":  Get link to article ( Read more). Fatigue a Potential Issue in an Investigation? Try FACTS!:  View announcement from Circadian Technologies ( Read more). BBC Reports Tony Hayward Prepares to Leave BP:  Major accidents ruin careers ( Read more). Can You Lose Your CEO Job After an Accident? Ask ex-CEO Tony Hayward:  Of course, major accidents have bad outcomes. Now, many CEO's should 
feel less secure after the recent BP Deepwater Horizon accident 
outcomes ( Read more). Did BP Counsel acknowledge that BP was "Grossly Negligent"?:  Why is the admission of gross negligence a big deal? ( Read more).  Your opinion counts! Leave
your comments to the articles above on our weblog, and when you find
that one is particularly helpful, press the "thumbs up" icon so we have
a better idea of what information is relevant to you for future
e-Newsletters.  Questions?  Contact the Editor at editor@taproot.com.    |  
 2010 TapRooTŪ Summit News
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 DATES TO REMEMBERTapRooTŪ Summit:  October 27-29, 2010Special 2-Day PreSummit Courses:  October 25-26, 2010Live Music/Costume Party:  October 27, 2010TapRooTŪ 7th Annual Scramble Charity Golf Tournament:  October 29, 2010The Summit Hotel and Host City are:The Westin Riverwalk, San Antonio, TexasLearn more:  http://www.taproot.com/summit.php  
 BEST PRACTICE TRACKS
 
 TESTIMONIALS
  A first time attendee's thoughts about the Summit:  Are you thinking about registering for the first time?  Hear what someone just like you had to say about his experience ( View video). An attendee shares what he is taking back to his facility from the Summit:  2010 is an extremely important year to catch up!  Get back on the improvement track and create a plan to revolutionize performance at your facility ( View video). IMPORTANT INFO ABOUT SCHEDULING
  Customize your Summit Schedule and Take Your Improvements to New Heights!  Ever attend a conference or training event, and walk away feeling like 
there was one piece of the puzzle that you really needed an answer to 
but you just didn't get?  We want to assure you that you won't feel that
 way about the TapRooTŪ Summit! ( Read more.)  Which Summit Track is Right for You?  Have you registered for the Summit?  October 27th will be here before you know it, so don't procrastinate! We'll be posting detailed track information every Tuesday and Thursday 
to help you with your decision ( Read more). New this Year:  SPECIAL TOPICS:  You've always had the option to replace any best practice session on your track with a session from another track, but this year you can also choose from a list of special topics to make your track the perfect fit ( Read more). Exclusive 2-Day Courses = Awesome Discounts for Summit Attendees!  Most of these courses are only offered once each year.  Don't miss out! ( View courses.) NETWORKING, KEYNOTE SPEAKERS, AND BEST PRACTICE SESSIONSTapRooTŪ Summit Returns 170% More Than a Regular Conference - What an Investment!  What conference has 170% more than other conferences? Well then, lets look at each of the percentages for proof ( Read more).   CERTIFIED INSTRUCTORS
  TapRooTŪ  Instructors:  Maintain Your Certification:  What
 does it take to maintain your TapRooTŪ Instructor certification?  Every
 two years you must attend the TapRooTŪ Summit and one of the pre-Summit
 Courses ( Read more). TRAVEL PLANNING
 
  Summit Travel Planning:  Have you started your planning to attend the  TapRooTŪ Summit?  Now is the time to plan the trip to get the best airline fares ( Read more). VIDEO:  Why We Chose San Antonio as Host City:  The Westin Riverwalk hotel offers spacious meeting rooms, a well 
laid-out facility that allows attendees to move around without 
bottlenecks and delays, as well as covered terraces where attendees can 
step out of the hotel to make a phone call or review notes while 
enjoying a Riverwalk view ( View video). 2010 Summit:  Enjoy Yourself without Ever Leaving the Conference Hotel:  San Antonio, a city with a vibrant night life, is the host for the 2010 Summit ... but we didn't forget travelers who are content to just relax in the hotel after a busy Summit day ( Read more). Riverwalk Restaurant Reviews:  TapRooTŪ staff picks:     Schilo's and  Boudro's |  
 Win an iPad!
  |  Enter the TapRooTŪ Best Practice Contest!  Submit your TapRooTŪ Success Stories to editor@taproot.com (please type "Best Practice Submission" in the subject line) for a chance to win an iPad.
 
  The contest will run six months (deadline:  January 27, 2011, 6:00 p.m.).  All entries will be shared on the Root Cause Analysis blog.  Readers can vote for the Best Practices Success Stories that are most useful to them by simply clicking the "Like" button.  In the event of a tie at deadline, the in house instructors at System Improvements will select the winner by vote.
  Please submit your Best Practice in a Challenge/Actions/Results format.  Here are some examples:
  Ciba Vision
  Canyon Fuel Company
  Rohm & Hass
  Intel
  Enter as many Best Practice Success Stories as you like.  
  Don't forget -- the upcoming TapRooTŪ Summit is all about best practices, so be sure to enter the ideas you learn and implement at your facility!
  If you need help with your entry, contact editor@taproot.com.
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 Career Development
  |  Employment Opportunities for Candidates with Root Cause Analysis Training
   Saudi Arabia - Saudi Aramco - Senior Safety Engineer - Needs TapRooTŪ Root Cause Analysis Skills (View opening).
  Washington, DC - NTSB - Human Performance Investigator (View opening).
  P.S.
 Thinking about registering for a course to add to your personal 
resume?  Our worldwide calendar of public courses can be found at:  http://www.taproot.com/courses.php
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 | Wisdom Quote |   "We learn something every day, and lots of times it's that what we learned the day before was wrong." ~ Bill Vaughan
 
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                TapRooTŪ Around the World
  |  Onsite Root Cause Analysis Training in Bedford, South Africa( View photos.)   Seattle Public 5-Day TapRooTŪ Advanced Root Cause Analysis Team Leader Course(View photos  here and  here and  here.)   TapRooTŪ 5-Day Root Cause Analysis Course on the North Slope of Alaska( View photos.)  5-Day TapRooTŪ Class in Gatlinburg, Tennessee( View photos.)  |  
 | Don't Wait!  Register for a TapRooTŪ 
Course |  Don't wait! TapRooTŪ Courses fill up and have waiting lists - a sign that the economy is picking up.  What courses have filled up lately?  (Read more.) 
  PUBLIC 2-DAY TAPROOTŪ INCIDENT INVESTIGATION AND ROOT CAUSE ANALYSIS (Outside of North America)
  AUSTRALIA, Adelaide:  November 22-23
  AUSTRALIA, Brisbane:  September 22-23 and December 2-3 AUSTRALIA, Gladstone:  November 11-12
  AUSTRALIA, Karratha:  October 4-5
  AUSTRALIA, Melbourne:  September 20-21 and November 25-26 AUSTRALIA, Perth:  September 6-7 and September 9-10 and October 7-8 and November 18-19 
  AUSTRALIA, Singleton:  October 7-8
  AUSTRALIA, Sydney:  September 20-21 ENGLAND, Birmingham:  October 13-14 INDONESIA, Balikpapan:  October 13-14
  INDONESIA, Batam: September 2-3 
  MALAYSIA, Kuala Lumpur:  September 29-30 NEW ZEALAND, Christchurch:  August 19-20 QATAR, Doha:  November 16-17 
  SCOTLAND, Aberdeen:  December 2-3 SINGAPORE, Singapore:  November 10-11
  PUBLIC 5-DAY TAPROOTŪ ADVANCED ROOT CAUSE ANALYSIS TEAM LEADER TRAINING SCHEDULE (Outside of North America)
  AUSTRALIA, Brisbane:  October 18-22
  AUSTRALIA, Perth:  August 23-27 and October 25-29 and December 13-17
  AUSTRALIA, Singleton:  August 23-27 and November 15-19
  CHINA, Hong Kong:  September 6-10
  ENGLAND, London: November 8-12
  MEXICO, Monterrey:  September 27-October 1
  NEW ZEALAND, New Plymouth:  September 6-10
  QATAR, Doha:  September 26-30
  SCOTLAND, Aberdeen:  September 20-24
  SINGAPORE, Singapore:   September 13-17PS:  We have a course for Spanish speaking clients planned in the U.S. (San Antonio, Texas) October 25-26.   View our worldwide calendar of courses at:
  http://www.taproot.com/courses.php
 
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 | J.O.K.E. of the Week  |    |  
 
                Editor's Note:  Bring Our Instructors to Your Site
  |  Dear Readers,  
 Our course listing above includes all of our scheduled public courses but we have instructors worldwide who are available to come to your site and train.  Bring the instructor to you.When you schedule one of our courses 
onsite, you get world-class training from a world-class TapRooTŪ instructor in a 
location that's convenient for you.
  Onsite training is very cost effective. When you send people 
to a public course, there are often travel costs involved in addition to 
the course fee.  As a result, if you have several people to train, onsite training can be quite cost-effective.
 
 Not sure if you should hold a course at your site? 
 
  Contact one of our TapRooTŪ Implementation Strategists!
 She will ask you about: - your learning objectives;
 - the number of employees you need trained; and
  - logistics like when and where you need training.
 
 Request a no obligation quote at:  http://www.taproot.com/contact.php
 
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  The opinions and information contained in this newsletter are provided in the spirit of cooperation and continued learning. They do not represent any corporation's views. Use the information to help you form your opinions but all risk based on your use of this information is assumed by you and your company.Please feel free to pass this e-Newsletter along to other individuals interested in TapRooTŪ by clicking on the "Forward email" link at the end of this newsletter. |   		
        
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