TapRooTŪ Friends & Experts e-Newsletter
View Archives

International Edition
August 10, 2010
 Thanks for being one of our 42,739 subscribers!
In This Issue
Investigations and Accidents/Lessons Learned
2010 Summit News
Win an iPad!
Career Development
Wisdom Quote
TapRooTŪ Around the World
Register for a TapRooTŪ Course
J.O.K.E. of the Week
Editor's Note: Don't Let a Great Idea Die
Connect With Us ...
View our profile on LinkedIn

Find us on Facebook

Follow us on Twitter

TapRooTŪ Root Cause Analysis Users and Friend Group (On LinkedIn)

Join Our Mailing List!
President's Question
mark1Dear Readers:

When was the last time you were rewarded for a good investigation?

This question is NOT a comment about how good or bad your investigations are.

This question is about how frequently or infrequently management rewards investigators.

Leave your answer here:

http://www.taproot.com/wordpress/2010/08/05/rewards/

Some of you (maybe most) have never had a special reward for doing an investigation. Let me know about that too ...

Best regards,

Mark

Mark Paradies
President
System Improvements, Inc.
http://www.taproot.com

Investigations and Accidents/Lessons Learned
BBC Reports 1 Dead, 41 Injured in Swiss Train Accident:  Here is a link to the article (Read more).

Zinc Plant Accident Kills Two:
  See the KDKA Channel 2, Pittsburgh, story (Read more).

Do you have $200K for Safety Violations? 
South Carolina manufacturing plant fined by OSHA for fall and electrical hazards ... I believe the term of the day was "willful" violations (Read more).

Press Release from the Chemical Safety Board: 
2009 explosion at Veolia ES Technical Solutions, L.L.C. Hazardous Waste Facility; Waste Industry urged to improve safety standards; recommendations issued to ensure safer siting of buildings (Read more).

Unexpected Events: Investigators Discover that WV Mine Filled Suddenly with Methane:
Every once in a while, investigators discover something unexpected. This seems to be the case in the Massy Energy Company mine explosion in West Virginia (Read more).

Wire Update Reports:
Accident at North South Africa Mine Kills Two Workers (Read more).

Justice News Flash Reports:
Miami Train Accident: Downtown Metromover Collision Sends 16 to Hospitals (Read more).

Equipment Failure Event: Cracks that could cause the engines to fall off on the Boeing 767: 
The FAA safety order affects 138 planes registered in the United States out of a global fleet of 314 planes (Read more).

OGP Safety Alert No. 225: Pipe Handling Operations Result in Fatality:
  What went wrong (Read more).

Oil Spill in China:  Crude oil started pouring into the Yellow Sea off a busy northeastern port after a pipeline exploded (Read more).

The Myth of the Cost of Poor Quality:  One of the biggest trends in quality improvement was the term "The Cost of Poor Quality" tied with "Zero Defects," with many COPQ financial models popping up in many Fortune 500 companies (Read more).

UK Rail Accident Investigation Branch Releases Two Reports Detailing the Root Causes of Recent Rail Accidents:  Here are links to two reports (Read more).

NYT Article Questions Transocean's Maintenance Practices: The New York Times wrote an article titled "Workers on Doomed Rig Voiced Concern About Safety" that questioned the maintenance practices of Transocean aboard the Deepwater Horizon (Read more).

Reuters Reports BP CEO Tony Hayward is Scheduled to Resign:  See the MSNBC report of the Reuters story about a Times of London report (Read more).

White House Announces Bad News:
Capped Well Leaking (Read article).

Wall Street Journal Reports on Mistake Made in Final Hours before the BP/Transocean Deepwater Horizon Blowout:  The Wall Street Journal article discusses twenty "anomalies" signaled that a blowout could be coming and unexpected pressure increase triggered disagreements between BP and Transocean employees (Read more).

Third Round of Hearings by the Joint Panel of Coast Guard & Bureau of Ocean Management, Regulation and Enforcement into the Causes of the BP/Transocean Deepwater Horizon Blowout, Explosion, & Spill Begin:  Read articles about hearing (Read more).


thumbsupYour opinion counts! Leave your comments to the articles above on our weblog, and when you find that one is particularly helpful, press the "thumbs up" icon so we have a better idea of what information is relevant to you for future e-Newsletters.  Questions?  Contact the Editor at editor@taproot.com.
 
2010 TapRooTŪ Summit News
Tie StringDATES TO REMEMBER

TapRooTŪ Summit:  October 27-29, 2010
Special 2-Day PreSummit Courses:  October 25-26, 2010
Live Music/Costume Party:  October 27, 2010
TapRooTŪ 7th Annual Scramble Charity Golf Tournament:  October 29, 2010

The Summit Hotel and Host City are:
The Westin Riverwalk, San Antonio, Texas
Learn more:  http://www.taproot.com/summit.php

Summit

TESTIMONIALS

A first time attendee's thoughts about the Summit:  Are you thinking about registering for the first time?  Hear what someone just like you had to say about his experience (View video).

An attendee shares what he is taking back to his facility from the Summit:  2010 is an extremely important year to catch up!  Get back on the improvement track and create a plan to revolutionize performance at your facility (View video).

IMPORTANT INFO ABOUT SCHEDULING

Customize your Summit Schedule and Take Your Improvements to New Heights!  Ever attend a conference or training event, and walk away feeling like there was one piece of the puzzle that you really needed an answer to but you just didn't get? We want to assure you that you won't feel that way about the TapRooTŪ Summit! (Read more.)

Which Summit Track is Right for You?
  Have you registered for the Summit?  October 27th will be here before you know it, so don't procrastinate! We'll be posting detailed track information every Tuesday and Thursday to help you with your decision (Read more).

New this Year:  SPECIAL TOPICS:  You've always had the option to replace any best practice session on your track with a session from another track, but this year you can also choose from a list of special topics to make your track the perfect fit (Read more).

Exclusive 2-Day Courses = Awesome Discounts for Summit Attendees!  Most of these courses are only offered once each year.  Don't miss out! (View courses.)

NETWORKING, KEYNOTE SPEAKERS, AND BEST PRACTICE SESSIONS

TapRooTŪ Summit Returns 170% More Than a Regular Conference - What an Investment!  What conference has 170% more than other conferences? Well then, lets look at each of the percentages for proof (Read more).

CERTIFIED INSTRUCTORS

TapRooTŪ  Instructors:  Maintain Your Certification:  What does it take to maintain your TapRooTŪ Instructor certification?  Every two years you must attend the TapRooTŪ Summit and one of the pre-Summit Courses (Read more).

TRAVEL PLANNING

Summit Travel Planning:  Have you started your planning to attend the TapRooTŪ Summit?  Now is the time to plan the trip to get the best airline fares (Read more).

VIDEO:  Why We Chose San Antonio as Host City:  The Westin Riverwalk hotel offers spacious meeting rooms, a well laid-out facility that allows attendees to move around without bottlenecks and delays, as well as covered terraces where attendees can step out of the hotel to make a phone call or review notes while enjoying a Riverwalk view (View video).

2010 Summit: Enjoy Yourself without Ever Leaving the Conference Hotel:  San Antonio, a city with a vibrant night life, is the host for the 2010 Summit ... but we didn't forget travelers who are content to just relax in the hotel after a busy Summit day (Read more).

Riverwalk Restaurant Reviews:  TapRooTŪ staff picks:    Schilo's and Boudro's
Win an iPad!
Enter the TapRooTŪ Best Practice Contest!  Submit your TapRooTŪ Success Stories to editor@taproot.com (please type "Best Practice Submission" in the subject line) for a chance to win an iPad.

iPad

The contest will run six months (deadline:  January 27, 2011, 6:00 p.m.).  All entries will be shared on the Root Cause Analysis blog.  Readers can vote for the Best Practices Success Stories that are most useful to them by simply clicking the "Like" button.  In the event of a tie at deadline, the in house instructors at System Improvements will select the winner by vote.

Please submit your Best Practice in a Challenge/Actions/Results format.  Here are some examples:

Ciba Vision

Canyon Fuel Company

Rohm & Hass

Intel

Enter as many Best Practice Success Stories as you like. 

Don't forget -- the upcoming TapRooTŪ Summit is all about best practices, so be sure to enter the ideas you learn and implement at your facility!

If you need help with your entry, contact editor@taproot.com.
Career Development
Employment Opportunities for Candidates with Root Cause Analysis Training

Greenville, SC - Quality Engineer - Lean/Manufacturing/Analysis - Needs Root Cause Analysis Skills (View opening).

Midwest - Corrosion Engineer - Needs TapRooTŪ Incident Investigation & Root Cause Analysis Experience (View opening).

Albany, NY - Environmental, Health and Safety Specialist - Needs TapRooTŪ Root Cause Analysis Skills (View opening).

Robinson, IL - Marathon Refining - Metallurgist - Needs TapRooTŪ Root Cause Analysis Skills (View opening).

Kennewick, WA - Multinational Chemical Manufacturer - Reliability Engineer - Needs Rotating Equipment Root Cause Failure Analysis Skills (View opening).

P.S. Thinking about registering for a course to add to your personal resume?  Our worldwide calendar of public courses can be found at:  http://www.taproot.com/courses.php
Wisdom Quote

Don't worry about people stealing your ideas. If your ideas are any good,
you'll have to ram them down people's throats.
~ Howard Aiken

TapRooTŪ Around the World

5 day
5-Day Onsite Training in Ohio (View photos)

San Francisco
2-Day Incident Investigation Course in San Francisco (View photos).
Don't Wait!  Register for a TapRooTŪ Course
Don't wait! TapRooTŪ Courses fill up and have waiting lists - a sign that the economy is picking up.  What courses have filled up lately?  (Read more.)

Course


 PUBLIC 2-DAY TAPROOTŪ INCIDENT INVESTIGATION AND ROOT CAUSE ANALYSIS (Outside of North America)

AUSTRALIA, Adelaide:  November 22-23

AUSTRALIA, Brisbane:  September 22-23 and December 2-3

AUSTRALIA, Gladstone:  November 11-12

AUSTRALIA, Karratha:  October 4-5

AUSTRALIA, Mackay:  August 16-17

AUSTRALIA, Melbourne:  September 20-21 and November 25-26

AUSTRALIA, Perth:  September 6-7 and September 9-10 and October 7-8 and November 18-19

AUSTRALIA, Singleton:  July 28-29 and October 7-8

AUSTRALIA, Sydney:  September 20-21

ENGLAND, Birmingham:  October 13-14

INDONESIA, Balikpapan:  October 13-14

INDONESIA, Batam: September 2-3

MALAYSIA, Kuala Lumpur:  September 29-30

NEW ZEALAND, Christchurch:  August 19-20

QATAR, Doha:  November 16-17

SCOTLAND, Aberdeen:  December 2-3

SINGAPORE, Singapore:  August 12-13 and November 10-11

PUBLIC 5-DAY TAPROOTŪ ADVANCED ROOT CAUSE ANALYSIS TEAM LEADER TRAINING SCHEDULE (Outside of North America)

SOUTH AFRICA, Johannesburg:  August 23-27

AUSTRALIA,
Brisbane:  August 16-20 and October 18-22

AUSTRALIA, Perth:  August 23-27 and October 25-29 and December 13-17

AUSTRALIA
, Singleton:  August 23-27 and November 15-19

CHINA, Hong Kong:  September 6-10

ENGLAND, London: November 8-12

MEXICO
, Monterrey:  September 27-October 1

NEW ZEALAND, New Plymouth:  September 6-10

QATAR, Doha:  September 26-30

SCOTLAND, Aberdeen:  September 20-24


SINGAPORE
, Singapore:  September 13-17

PS:  We have a course for Spanish speaking clients planned in the U.S. (San Antonio, Texas) October 25-26.

View our worldwide calendar of courses at:

http://www.taproot.com/courses.php



J.O.K.E. of the Week
laugh
Editor's Note:  Don't Let a Great Idea Die
Dear Readers,

I like the Wisdom Quote in this week's edition:

Don't worry about people stealing your ideas. If your ideas are any good,
you'll have to ram them down people's throats.~ Howard Aiken

It's frustrating to watch great ideas die and equally frustrating to be around people who don't seem to care.  Don't lose your enthusiasm!  If you are ready to be part of an innovative community that will support your ideas, come to the Summit! 

Summit registrations are coming in every day now.  If you are planning to attend, don't procrastinate -- save your seat!  See the 2010 TapRooTŪ Summit News article above and learn how the benefits of a customized schedule, inspiring keynote speakers and a fantastic location equal the best conference in 2010.

Don't let your ideas die.  Come and join your allies in performance improvement!  Bring your ideas -- there will be plenty of people interested in what you have to share and even a few who can help you think of ways to get them implemented at your facility. 

I look forward to seeing you in San Antonio October 27-29 at the 2010 TapRooTŪ Summit.

Best regards,

Barb Phillips
Editor & HR Rep
System Improvements, Inc.
editor@taproot.com
Please feel free to pass this e-Newsletter along to other individuals interested in TapRooTŪ by clicking on the "Forward email" link at the end of this newsletter.

Please note that if you are new to this e-Newsletter, we probably added you because we thought that you would like to keep up with the latest TapRooTŪ and root cause analysis information or you attended a TapRooTŪ Course.

If you know others who would like to get this information first hand, send us their e-mail addresses. We'll add them to the distribution.

When your e-mail address changes - be sure to let us know by e-mailing your new address to
info@taproot.com. We don't want to lose you!

If you would like to STOP receiving this e-Newsletter - just click on the "Safe Unsubscribe" link at the end of this newsletter.

By the way, we do not sell or share your contact information or e-mail addresses. Oh, and this is
**BCBSTAuthorizedemail** (not dreaded S-P-A-M).

The opinions and information contained in this newsletter are provided in the spirit of cooperation
and continued learning. They do not represent any corporation's views. Use the information to help you form your opinions but all risk based on your use of this information is assumed by you and your company.Please feel free to pass this e-Newsletter along to other individuals interested in TapRooTŪ by clicking on the "Forward email" link at the end of this newsletter.
email: info@taproot.com
phone: 865-539-2139
web: http://www.taproot.com