| Join Our List |
 |
| READERSHIP CONTEST |
|
| Are You Reading Your Newsletter?
Each month through the end of the network year (July), we will post a new clue in this newsletter describing a mystery celebrity. Combine the clues and make a guess at the July meeting to win gifts and prizes valued at $50 or more.
Come on ... play along. It will be fun.
CLUE #4 - Earwigs
| |
|
| OFFICER GREETINGS! |
|
|
Message from Your President, Mike Hayashi, M.Ed.
2009 Woman of the Year
When did you last trust someone enough to spend $2,000 to hear them speak or commit to attending a 12-week course?...
A course that you knew very little about, but just felt he (or she) had something special to share that would really impact the way you think and do business? One of those unique individuals is coming to our meeting on June 9th to share some of his genius, showing us how to use one of the most powerful social networking tools available today - LinkedIn. Chip Lambert has been called one of the foremost authorities on the basics and the advanced techniques to effectively utilize this business tool. Yes, he's one of those people I have written a big $$ check to study a course called CNP with Chip for 3 months (with well over 100 other professionals). Not only that, I have taken a refresher course 3 times. Not one to spend hard-earned money carelessly, I was skeptical at first, but only until the first night. If you want to get a ton of practical, revenue-generating information in just 30 minutes, so you can be more proficient at navigating LinkedIn; you have to reserve a seat for our June - S.E.N. Meeting. Find a way to make it to this luncheon. And I promise, it won't cost you $2,000.00, regardless of what you order off the menu. Chip promotes two incredible pieces of business success concepts: (1) Teach others how to promote your services and how to find and qualify solid, high-end referrals to you on a regular basis. (2) How to utilize and navigate LinkedIn so it becomes a reliable source of new business and high %, hot referrals (vs. looky-loo, low-end, unqualified "leads") The heat in Arizona is just getting started, so let's kick off our "Hot Summer" with hot information from a hot speaker to ignite our slow months -- and turn them into our best quarter of 2009. If you've all put together your G.A.I.N.S. sheets from May's meeting, then you have a starter tool to build new relationships from your first "Dance Card" to future business, $$$ and referrals. See you all on June 9th and ... don't forget our thought and tagline for the year: A woman's place is in CONTROL!
Mike Hayashi, M.Ed., Owner TakeControlSelfDefense.com
Contact: (480) 221-0044
And, remember our monthly goal: Register yourself early for the June 9 meeting and bring at least one guest. See you all then for another business-expanding 90 minutes. |
| THE SEN MISSION |
|
|
The Mission of Scottsdale Express Network is: 
To provide a fun, supportive and nurturing environment to help our
professional members grow and prosper through networking, continuing
education, recognition and leadership opportunities. |
|
TUESDAY, JUNE 9 PROGRAM |
|
June 9
"Chip" Lambert
Using LinkedIn to Get More Referrals in a Down Economy
Everyone is talking about social media these days. Yet how can you apply it to YOUR business right now?
Enter LinkedIn.com. Use this powerful Online Social Network to tap into your current relationships to generate more business today.
Raymond Chip Lambert, a LinkedIn and Business Development Expert, will share how he uses this groundbreaking technology and good old fashioned business development concepts to generate new referral business every day.
Raymond Chip Lambert, of Network2Networth works exclusively with seasoned professionals to leverage their existing relationships through time-tested business development strategies and online social media strategy thereby, unlocking the value of their existing network connections. He can be reached at 602-635-4541 or www.network2networth.com.
Un-Bacio
7704 E. Doubletree Ranch Road
Scottsdale, AZ 85251
Networking - 11:15 - 11:45 am
Luncheon - 11:45 am to 1:15 pm
Lunch and Networking - $25 members / $35 guests
By Advance Reservation Only ($10 additional at the door)
Payable to:
ABWA-Scottsdale Express Network, PO Box 71636, Phoenix, AZ 85050
or Register Online Now Contact Phone: 602-430-3745
Guests:
If bringing a friend at $25 each, please indicate both names if paying by check |
| FUTURE PROGRAMS |
|
July 14
Business Associate Event
Bring your associates, boss or even your customers to this special meeting event. Demonstrate to them how you help yourself grow personally and professionally through ABWA.
Speaker: Stephanie Orr, Executive Director, CASA (Center for Prevention of Abuse and Violence)
August 11
Networking Only -- Mike has some fun activities planned.
And stay tuned for our own Michelle Rigg, Personal Power Expert in September.
|
| MEET OUR NEW VP OF FINANCE |
|
|
Katheryn Morton turns the reins over to Janet Maxwell
Katheryn Morton is enjoying a summer in California, so she has turned the books over to Janet Maxwell, our invoming VP of Finance a few months early. Janet is no stranger to this position, having taken over more than once to help out. Janet says: "Thank you for electing me Vice President of Finance and for allowing me to complete Katheryn's term. I appreciate the vote of confidence.
"I have been involved with Scottsdale Express since shortly after the chartering. I have served several times as interim VP of Finance, but this is the first time I have been elected to the office. I will do my best to continue with the objectives and diligence of those who have served before me. I do not foresee any changes in the near future with the exception of the mailing address.
"Please continue to make your reservations early when you can -- even a quick phone call will be helpful, so we can have the room set up at Un-Bacio with enough seats for everyone -- and you won't be charged the extra $10. I'll continue with Katheryn's innovative menu selection process as you check in at the door.
"I look forward to a big group in June for Chip Lambert. See you there!"
|
| ABWA'S PROUD CODE OF CONDUCT |
|
1. All members will serve as goodwill ambassadors for the American Business Women's Association.
2. Members will not allow their personal beliefs and convictions to interfere with the representation of ABWA's mission.
3. Members will always treat their member colleagues, guests, vendors and sponsors with honesty, respect, fairness, integrity, responsibility, kindness, and in good faith
4. Members will maintain compliance with ABWA National, Chapter and Express Network Bylaws.
5. Members will not use their personal power to advance their personal interests.
6. Members will strive for excellence in their professions by maintaining and enhancing their own business knowledge and skills, and by encouraging the professional development of other members. |
| JUNE 20 ARIZONA REGIONAL COUNCIL LEADERSHIP EVENT |
|
by Betsy Ingram, Event Chair 
School's out for the summer but school is never out for the professional. That is why the 2009 Leadership Roundup is so important to attend on June 20th.
You might be thinking why should I since I am not on an ABWA board but the fact of the matter is you are. It may not be your SEN's but we are all on a board of some kind whether it be our business or our homes. How many of you just received a "Mom Rules" t-shirt for Mother's day? What does that tell you?
2009 Leadership Roundup is the best it's ever been this year with great topics and great speakers including SVEN's Marci Tjader, Lorraine Lantz and Christine Siler and Arrowhead's Michelle Stephens. Vickie Mullins and Wendy Nelson Kenney's interactive presentations will certainly entertain and teach us new skill sets. All sessions are for the beginner or the experienced but are not to be missed.
In addition to all the events happening on June 20th, one of the best things to consider is it can be a "staycation" as well as a perfect Father's Day gift. The Pointe Hilton at Tapatio Cliffs is one of Phoenix's finest resorts and hosts a great pool designed for family fun and it's a steal at only $69.00 per night.
Whether you stay overnight or not, please plan on coming to the 2009 Leadership Retreat. You will be networking and meeting members from all over Arizona as well as other states. Help SEN win the award for "Most Members in Attendance."
SEN Officers' Note: Scottsdale Express Network is offering two "scholarships" to attend this event with a drawing to be held at the June 9 meeting. If you're planning to attend, get your name in the hat! Get details on the event from your ARC delegate Donna Tucker. Visit the Arizona Regional Council Web site for information on meetings and other Arizona chapters. |
| PICTURES FROM MAY MEETING |
|
   |
| SEN BOARD MEETING MINUTES |
|
May 7, 5:35 p.m. at Paradise Bakery, Gainey Ranch - Mike Hayashi, Kim Hollenback, Donna Tucker, Katheryn MOrton and Janet Maxwell in attendance; Shawn was absent.
For the May meeting:
Kim will see that the tables at the restaurant are split into four tops. Instead of 30-second commercials. we'll coordinate the GAINS worksheets exercise and then let members relate their information in the network category. Donna will print copies of the worksheets / 2 per person. Mike will explain the process.
Donna will use the ABWA minute to talk again about the WIN and the Leadership Retreat / Round Up event on June 20. She will print flyers. The board voted to offer 2 $75 full scholarships to Round Up with a drawing of interested members at the June meeting. The network will contribute a $25 gift to the Arizona Woman of the Year prize package.
Mike will give a recap of the wine tasting mixer and plans to have again in the fall.
Pat Fehlhaber from the food bank will speak on the annual ARC Hunger Knows No Season campaign at the end of the meeting.
Election of officers will be conducted by Janet Shanney, Chair of the ad hoc committee.
Mike - President
Janet Maxwell - VP of Finance
Donna Tucker - VP of Communications
Sherry Fritz - VP of Marketing
Marci Brown-Gilpin - VP of Programming
Janet Shanney - VP of Education
Mike has arranged for Stephanie Orr, Exec. Director of CASA to speak in July for Business Associate Event. Kim has October covered; Mike has a speaker for November. The next two networking events were discussed.
Shawn sent a report that the display board was finished and where she is sending meeting notices.
Katheryn: Treasury balance: $1,317.31
Upcoming expenses: IRS filing fee, $300; SBMEF contribution, $500.
She will be leaving for the summer, so Janet will take over the VP of Finance position early; Katheryn will turn over the books to Janet after the May meeting.
Donna passed out the ABWA Network Best Practices Scorecard for board members to review and discuss at the next meeting.
Respectfully submitted,
Donna Tucker, VP of Communications
|
| PERSUASION TIPS TO HELP YOU REACH YOUR GOALS |
|
|
Having exceptional persuasion skills is one of the most essential abilities to possess in today's fast-paced society. We need the support and cooperation of other people to help us in our goal setting efforts. The saying "No man is an island" is an undeniable truth.
Here are some hot tips to effectively influence and persuade anyone you desire.
(1) Be Nice and Friendly.
Smile to brighten up the day. Make a sincere compliment to encourage and raise their spirits. Simple little things like these count a lot.
Make them feel that whenever they need support or just someone who can give them guidance, you'll always be there to lend a hand. They would tend to be more receptive to people that they trust and respect.
If you want to ask your boss a favor, do everything you can to please him. Over deliver and exceed his expectations. Soon, he will notice your efforts and can easily be receptive to your persuasion efforts.
(2) Enter their world.
You must understand the situation according to their point of view. Set aside your personal interests and focus on them.
Just pretend that if you are them, what would you do? What would be your suggestion? Then take the appropriate action that would be beneficial to them.
Copy them. Observe how they act, how they speak, and how they think. If they rub their hands while they talk to you, act like them. If they speak at a clear and slow pace, try to do the same thing. This is called mirroring.
In due time, the people you're mirroring will subconsciously feel more comfortable with you. It's as if they see themselves in you.
However, you must proceed with caution. Mirroring is different from mimicry. Do not let them be aware that you are copying them. They might interpret it as mockery and you'll just get into hot water.
(3) Provide them with undeniable proof or evidence.
Explain to them how your ideas or opinions could be the most effective methods to implement. Show them undeniable proof that you have the best product by way of testimonials, before and after scenarios, and detailed comparisons against your competitors. Just make sure that all your claims are true and verifiable. Always maintain a good reputation.
(4) Satisfy their existing needs and wants.
People are self-centered. They are initially concerned with their own well-being before others. If you can prove that your proposal will provide more advantages to them than to your own, then they will probably accept it.
If you could concentrate more on their interests, desires, needs, and expectations, then you would satisfy their cravings for attention. Moreover, it would show that you really care about them. Mutual trust and respect would be established.
This is the most important thing to remember when persuading anyone. No matter how close you are to becoming like them or how compelling your evidence is, if it does not satisfy the "What's In It For Me?" test, your persuasion endeavors will not produce satisfactory results. Always bear in mind how they will benefit from your actions.
About the Author: Michael Lee is the author of the highly-acclaimed How To Be An Expert Persuader... In 20 Days or Less. This power-packed course reveals mind-altering persuasion secrets to turbo charge your earnings, win lots of friends, captivate the opposite sex, and make anyone subconsciously like and trust you. If you want to easily and quickly persuade anyone to eagerly do anything you want, go to http://www.20daypersuasion.com now! |
| ABWA ARIZONA REGIONAL COUNCIL 2009 FOOD DRIVE |
|
Hunger Knows No Season
Did you overdo on the food for Memorial Day? Did you have a cookout or go to one? How about those who had nothing to eat. We had the honor of having Pat Fehlhaber speak to us regarding Hunger Knows No Season and St. Mary's Food Bank Alliance last month. I hope you listened closely and it struck a nerve.
Please be generous in your donations to our hunger drive. Remember, if you write a check to the food bank, it is tax deductible. The chapter/network who collects the most money by July 11 will be named at the July council meeting. |
|
A SLICE OF ABWA |
|
- Be sure to save Saturday June 20, from 8:00 a.m. to 3:30 p.m. for the annual Arizona Round Up combined this year with the Regional Council's Leadership Retreat. There will be workshops for the officers, a team-building segment as well as "Ask the "Experts" panel discussion. Also, our 2nd annual AZ Woman of the Year (and other awards) will be presented. Be prepared to meet Michelle Egbert our District VI VP as well as other surprises. Stay tuned for more details. See flyer below.
- What is WIN? ABWA is proud to announce The Women's Instructional Network (WIN) - an exciting new sophisticated, interactive online learning and communications tool designed exclusively for ABWA members. ABWA is the first association to offer this unique opportunity. WIN will enhance your professional and personal skills, and turn your organization into a more successful high-performance team.
- Play ABWA's Fame Game -- Your Ticket to the Inner Circle Hall of Fame. Stake your claim to fame with ABWA! Join the race to Inner Circle Hall of Fame today. This is your chance to achieve celebrity status in the American Business Women's Association! In the next few months, your rise to the top will include countless opportunities to connect with professionals within the community and receive unprecedented recognition within ABWA.
As a member of ABWA, you are automatically entered in a first-ever race to the Inner Circle Hall of Fame. By recruiting 11 members between March 1 and September 1, 2009, you will take your place in ABWA history with a special induction into the ABWA Hall of Fame at the 2009 National Women's Leadership Conference and a limited edition, commemorative brooch.
- Sue Compher Xavier, a long-time ABWA member and past member of Scottsdale Express Network, passed away on May 16 after a valient fight with cancer. Many ABWA members attended a memorial service on Saturday, May 23, to express their sympathy to the family. Memoriums in Sues honor may be sent to the ABWA scholarship fund: Steven Bufton Memorial Education Fund, P.O.Box 8728, Kansas City, MO 64114-0728.
|
| JUNE 20 ABWA LEADERSHIP RETREAT / ANNUAL ROUND UP |
|
|
|
| OTHER NETWORKING OPPORTUNITIES |
|
|
|
| ANATOMY OF A SALE |
|
By C.J. Hayden, MCC
Let's call the client Sandy. She was first referred to me by an instructor in the professional training program she was taking. (Hint #1: Develop referral partnerships with people who serve your clients.) Sandy called me in March to inquire about becoming a coaching client. (Hint #2: Referred clients are more ready to buy.)
I asked Sandy about her situation and what she needed, then told her how coaching would help. (Hint #3: Listen more than you talk.) We discussed the cost. (Hint #4: Communicate benefits before quoting prices.) Sandy thought she would be ready to get started in June, so I asked to follow up with her then. (Hint #5: Get permission to follow up.)
I sent Sandy a copy of my print newsletter with a note summarizing our conversation. (Hint #6: Maximize every contact by following up.) I called her at the beginning of June to see if she was ready to become a client. (Hint #7: Follow up when you say you will.)
Sandy returned my call with a voice mail message. It was the wrong time to get started with coaching; maybe six months from now would be better. But could she order a copy of my book? (Hint #8: Capture your wisdom in a way clients can sample it before hiring you.) I mailed Sandy the book with a personal note and sent her an email, suggesting we talk again in six months. (Hint #6 again.)
If I thought I could reach Sandy by phone, I would have called, but she was a busy professional who sent every call to voice mail. (Hint #9: Use any available medium to follow up.) Three months later, I sent Sandy an email, asking if I could subscribe her to my email newsletter. She responded by email saying yes. Three months after that, I called her again. (Hint #10: Find a way to follow up at least once per quarter.)
Sandy replied by voice mail that things had changed for her, and she was no longer interested in coaching. She thanked me for keeping in touch. (Hint #11: Consistent follow up makes you appear professional.) I left a voice mail reply thanking her for her interest and asked her to keep my services in mind for her professional colleagues. (Hint #12: Ask for referrals when prospects don't buy.)
I continued to send Sandy my email newsletter each month. Three months later, Sandy referred me a colleague, who became my client. I sent Sandy a thank you note for the referral. (Hint #13: Always thank your referral sources.) Later that same year, she referred me another colleague who also became my client, and I thanked her again.
Several months went by, and a third person in the same field contacted me, and became my client. My new client named someone I knew, but wasn't in touch with, as the person who referred her. I contacted the referrer to thank her, and discovered it was Sandy who had told her where to find me. (Hint #14: Find out who your referral sources really are.)
I thanked Sandy again. It was now two years from our initial contact. At this point, Sandy decided to become my client. The dollar value of my relationship with Sandy -- her coaching fees plus those of the people she referred -- to date has totaled approximately $35,000.
In addition to the hints I've dropped while telling this story, there may be more to learn by asking yourself a few questions. Where in this process might you have given up? Would you have written Sandy off after she told you she wasn't interested? Might you have considered yourself a failure at selling because Sandy kept saying no for two years?
Notice that in all this time, Sandy and I had talked live only once. Do you stop trying when you can't reach people by phone? Before she became my client, I sent Sandy a print newsletter, four handwritten notes, three personal emails, and eighteen email newsletters. I never did send her a brochure. Might you have sent Sandy a marketing packet after the first contact, and stopped there?
The next time you get discouraged because a client says he's "not ready" to get started, or you feel like follow-up is a waste of time, remember Sandy. I contacted her 25 times over a period of two years. Each of the seven personal contacts took less than five minutes, and the 18 email newsletters were sent by an autoresponder. Thirty-five minutes of follow-up resulted in $35,000 in sales. What do you think, was it worth it?
Copyright © 2003, C.J. Hayden
About the Author:
C.J. Hayden is the author of Get Clients Now!™ Thousands of business owners and independent professionals have used her simple sales and marketing system to double or triple their income. Get a free copy of "Five Secrets to Finding All the Clients You'll Ever Need" at www.getclientsnow.com.
|
| For information about meetings or membership, contact VP of Communications, Donna Tucker: 602-788-3121.
We hope you enjoyed this issue of the SEN News. Send questions, comments or contributions to Donna Tucker 602-788-3121 ABWA-network@att.net
The ABWA mission: To bring together businesswomen of diverse occupations and to
provide opportunities for them to help themselves and others grow personally and
professionally through leadership, education, networking support and national
recognition | |
|
|
|
