ABWA Express Network
      Scottsdale Express Network Newsletter
January 2009
In This Issue
GREETINGS!
NEXT MEETING
FUTURE PROGRAMS
ABWA'S PROUD CODE OF CONDUCT
TURN A GOOD CUSTOMER INTO A LOYAL CUSTOMER ...
A SLICE OF ABWA
NETWORKING EVENTS
SEN BOARD MEETING MINUTES
WOMAN OF THE YEAR
A MESSAGE FROM NORMA EARL
LINKEDIN FOR SALES PROFESSIONALS
Quick Links
 
 
OFFICER GREETINGS!
 
Mike HayashiHappy New Year
from Your President, Mike Hayashi, M.Ed.
 
 
What an "Incredible" year we had in 2008!  Notice, I didn't say "Great" or "Profitable" year, did I? For the past 12 months, the truth is that many people have had one of the toughest, most challenging years of their career.  For millions here in the USA and around the world, it has tested people financially, mentally and emotionally. But, few would disagree that it was an incredible year. How was this year for you, personally? Just getting back from providing multiple training workshops out of the country, I can tell you that people from all over the world are feeling the effects of the economic crunch felt by most of us here in America.
 
Would it help your BOTTOM LINE this year if you increased the # of new, potential prospects by 50,000+ every month? Would it make a difference in your business if you were considered by the Radio, TV and Print Media as one of the Top Authorities in your industry?  How would you like to get a call from decision makers around the Valley, other states or even countries to offer your services or products because they saw or heard you on the air as - "THE EXPERT"?
 
This would have been a totally different holiday season for my company and family if it wasn't for several Contracts that closed quickly - directly related to people catching me on one of my T.V. or Radio segments this year. i.e.  #1 ASU requesting 2 Seminars (and 3 more next month)  #2 A series of my Women's Self Defense Workshops and Products sold in Kingston, Jamaica in December - (followed by 3 or 4 more trips in 2009).  These two phone calls alone turned this year around for my - And you can learn how to create the same type of - Must Have You "Buzz" going for your products or services this year.
 
Please make the effort to register & attend our January Scottsdale Express Network meeting this month if you're interested in attracting the attention of the producers, editors and reporters as the one they need to have on their short list of experts when they need a guest on their show or a feature article written. If you feel you have a message, service or product that everyone should I'll do my best to share as much information as I can to give you some ideas you can apply immediately. Your attendance is greatly appreciated and key to the success of our organization in 2009.

 Mike Hayashi, M.Ed., Owner
TakeControlSelfDefense.com
Contact:  (480) 221-0044 

Don't forget our thought & tagline for this year:
 
"A Woman's Place is in CONTROL!"
 
Remember our monthly goal: Register yourself early for the January 13 meeting and bring at least one guest. See you all Tuesday, December 9th for another business-expanding 90 minutes.   
THE SEN MISSION
 
The Mission of Scottsdale Express Network is:
 sen
 
To provide a fun, supportive and nurturing environment to help our
professional members grow and prosper through networking, continuing
education, recognition and leadership opportunities.
TUESDAY, JANUARY 13 PROGRAM
 
"How To Attract FREE Media in 2009"
Mike Hayashi 

Are you on a limited marketing budget? Would you like FREE exposure on TV, radio and in the newspapers? Join us as Mike Hayashi, M.Ed., Owner - Take Control Self Defense shows us how to attract the attention of TV producers, newspapers and radio, be positioned as the Authority & Expert in your industry and secure sponsors or partners for your products & services: All for FREE!
 
If you are a business owner looking for free media coverage every month, own a studio, restaurant, school, small business needing more traffic or are anyone else with a great product or service & limited advertising, you need to be here.
 
Mike Hayashi has had over *450 FREE TV & Radio Appearances and was nominated for an Emmy Award. Mike is a local business owner who has achieved notoriety in Newspapers, Radio, Channels 5, 10, 12, 15; as well as being offered his own Weekly Segment on TV Ch.3's "Your Life A to Z"!
 

Make your reservation today! 
 

Un-Bacio
7704 E. Doubletree Ranch Road
Scottsdale, AZ 85251

 

Networking - 11:15 - 11:45 am

Luncheon - 11:45 am to 1:15 pm

 

Lunch and Networking - $25 members / $35 guests

 

By Advance Reservation Only ($10 additional at the door)

 

Payable to:

ABWA-Scottsdale Express Network, PO Box 71636, Phoenix, AZ 85050

or Register Online Now Contact Phone: 602-430-3745

 

Guests:

If bringing a friend at $25 each, please indicate both names if paying by check

FUTURE PROGRAMS
 
February 10MGM

"How To Attract Paying Clients Who Become Lunatic Fans that Refer Others"
 
Maureen G. Mulvaney, Super Star International Professional Speaker and
author of the new book "The Women's Millionaire Club"teaches small businesses 'How To' Attract Paying Clients Who Become Lunatic Fans that Refer Others.
 
In MGM's "Cutting Edge," "Laugh as You Learn," "WOW" presentation, you will learn 3 strategies that will increase your business immediately. Be prepared to laugh as you learn.
 
 
 

March 10
 
"Clients to Say... I Need That! Finding Your Irresistible 'Juicy' Benefits"
 
Presented by: Lisa Cherney, President of Conscious MarketingCherneyLISA
 
Have you noticed lately that everyone is promising to help you "make more money," or "feel happier?" We often ignore these promises because we hear them so often.  So, how do we stand out in the crowd?  How do we communicate the benefits of our product or service so our clients will actually hear us?  The key is connecting with our "Juice," that authentic passion that comes from inside. 
 
When you uncover and communicate your Juicy Benefits with clarity and conviction, your Ideal Clients will finally understand how you can help them.  In fact, we nearly eliminate the notion of competition when we find these words.  Clients appreciate why you and your expertise are unique and they say, "I need that!" 
 
In this interactive discussion, you will get to the core of what makes you and your service distinctive, and how to communicate your capabilities in the sales and marketing process. Uncovering this Juice and articulating the passion for what you do, will give you clarity to communicate an authentic marketing message that will attract tons of your ideal clients. 
NEW MEMBER PROMOTION
transNETmedia ad
 
ABWA'S PROUD CODE OF CONDUCT
 ABWA

1.   All members will serve as goodwill ambassadors for the American Business Women's Association.

2.   Members will not allow their personal beliefs and convictions to interfere with the representation of ABWA's mission.

3.   Members will always treat their member colleagues, guests, vendors and sponsors with honesty, respect, fairness, integrity, responsibility, kindness, and in good faith

4. Members will maintain compliance with ABWA National, Chapter and Express Network Bylaws.

5. Members will not use their personal power to advance their personal interests.

6. Members will strive for excellence in their professions by maintaining and enhancing their own business knowledge and skills, and by encouraging the professional development of other members.

TURN A GOOD CUSTOMER INTO A LOYAL CUSTOMER IN JUST 6 STEPS
 
1. Know Your Customers.
You don't need a steel-trap memory to remember your customers. Keep an index card file of customer information (birthday, spouse's name, children) or a computerized database. Either way, this information helps you keep in touch with and serve your customers.

2. Inform Your Customers.
Send postcards to your customers throughout the year. For example, remind them about "International Update Your Résumé Month."

3. Help Your Customers. Write a monthly, quarterly, or even semi-annual letter to keep clients informed about issues that might relate to them - for example, the tax deductibility of résumé services.

4. Surprise Your Customers.
Send your best customers a gift certificate or a useful premium with your name on it.

5. Thank Your Customers.
"Please" and "thank you" may be the most powerful words in the English language. Use them in the mail. A sincere thank-you letter following up a purchase is always appreciated. Say, "Please let me know if there's anything else we can do for you," and customers may take you up on your offer.
 
6. Reward Your Customers.
Give clients a gift certificate when they refer someone for a résumé.
 
- Reprinted from "Simple Formulas," The United States Postal Service
A SLICE OF ABWA
 
A Letter from Michelle Egbert, Colorado Springs, Colorado, District VI Vice President
 
 
My ABWA Friends,Michelle Egbert
 
When searching for a women's organization I was looking for one whose mission I believed in and one I could support with my time and talent. I wanted to hear new ideas through education and networking while growing in my ability to lead others. ABWA has provided that and more. 
 
I have led and been part of many teams throughout my career. There is something about belonging to an organization outside of a work environment that allows us to become open in our communication, truthful about our disagreements and create an atmosphere that allows us to share new ideas.
 
New members are seeking what our association has to offer and they are bonding with the diversity of our association. It is the diversity within our organization that has provided me so many opportunities for growth. Diversity - not only in our occupations - but the diversity in our ages.
 
We have unlimited opportunities to sit with individuals who have remarkable life experiences. I am always overwhelmed by the willingness of these individuals to share their experiences and by how receptive they are when listening to our younger members. During your meetings take time to introduce yourself to someone, be willing to share your story and to listen to the experiences they have to share. Diversity, how unique we are, yet when we come together how complete we become.
 
I am grateful for the opportunities I have had to serve our association at the local, state and national level. With each opportunity I have grown both personally and professionally. As your District VI Vice President I am honored to be your servant leader. My hope is that every member will take the opportunity to experience the many benefits of ABWA.
 
One of the greatest things in life is the opportunities which are unexpected. Those moments when you learn, stretch and grow as an individual. Be open to all the opportunities available to you through your affiliation with ABWA - opportunities that will support your growth. 
 
I look forward to serving you this year.
 
Your ABWA servant leader,
 
Michelle
 
Michelle Egbert
2008-2009 District VI Vice President
 
Embrace Your Passion ... Empower Others ... Make Your Mark ...
NETWORKING EVENTS!
 
Tuesday, January 6, 11:30 a.m. - 1 p.m.
 
Greater Phoenix Chamber of Commerce
Professional Women's Roundtable
 
"Social Networking Technology as a Business Communication Tool"
with Jennifer Schoennagel, CEO, Business Partners 360
Call (602) 495-6484 for more information.
 
 
Wednesday, January 14, 6-10 p.m.
 
ARM - Arizona Regional Mixer Cosponsors
Raven Events Midweek Mixer - Business Networking

Sutra Sushi at Barcelona - 15440 N. Greenway-Hayden Loop
2 for 1 Cocktails, Delicious Complimentary Appetizers, Raffles, Wine & Gift Certificates.
Bring Business Cards & Connect With Enterprising Successful People.
 
 
Thursday, January 22, 5-7 p.m.
Scottsdale Chamber of Commerce
"Seeing is Believing" Mixer,
(You can mix and mingle with 200+ business professionals in a relaxed social setting)
 
Starpower Home Entertainment
7077 E. Mayo Blvd., Phoenix

Founded in 1995, Starpower was created to provide clients with the finest experience in high-end, custom installations of audio, video, security and electronic automation. They recruit, hire and train each member of their installation team to their own impossibly high standards. They feature only the finest brands of equipment, some of which are rarely seen outside of Hollywood's top studios. The only way to describe their typical installation is to simply say, there's no such thing as a typical installation. Members - FREE,   Non-Members - $20 

 
 Thurdsday, January 22, 5:30 - 7:30 p.m.
 
ARM - Arizona Regional Mixer/ Latino Business Network / Biltmore Networking Group
Huge Business Networking Mixer

Oscar Taylor Restaurant Lounge - 2375 E Camelback Rd. Phoenix
Open To All - No Cover - Get Map ** NO RSVP **
$5 Martinis, Half Price Appetizers, Wine, Well & Beer Specials.
Bring Your Business Cards and Connect With Enterprising & Successful
People. Invite Other Business Networkers.

ARM Sponsors Phoenix's Finest Business Networking Happy Hour
www.ArizonaRegionalMixer.com
 
 
AN ABWA EVENT
 TC Dance Flyer
SEN BOARD MEETING MINUTES
 ABWA
December 4, 2008, 5 to 6 p.m.

In attendance: Mike Hayashi, Kim Hollenback, and Donna Tucker

Not attending: Katheryn Morton

Paula Cummins has resigned as VP of Marketing (moving to Florida); Donna, Kim and Janet Maxwell will pick up her duties for now, but the board will actively recruit a replacement.

Discussed first two speakers for 2009. Mike will contact MGM to get more information.

Ran through the agenda for the December 9 networking meeting.

Next newsletter deadline will be December 23.

We will continue to promote "Bring a Guest" and the offer of a free newsletter ad if the guest joins.

We will work on plans for the spring fund-raising event at the January meeting. Kim and Mike will continue to look for an appropriate venue.

SAM has made many updates to the Web site. Katheryn needs to get a check out to her.
 
Respectfully submitted,
Donna Tucker, VP of Communications and Education
SEN WOMAN OF THE YEAR
 
It's that time again! Once a year ScottsdABWAale Express Network recognizes the outstanding achievements and notable contributions members make by electing a Woman of the Year. Being named Woman of the Year is a great honor and is highly respected by fellow ABWA members.

The Woman of the Year award pays tribute to women who have contributed time and effort to the growth of Scottsdale Express Network (SEN), who have been involved in activities and events as a representative of SEN and have excelled at personal and career accomplishments.

Members of SEN will be invited to nominate the person whom they believe to be an achiever. The winner will be honored at the annual Arizona Regional Council Showcase luncheon on March 7 at Arrowead Country Club. Nationally, the candidate will be honored at the Woman of the Year luncheon at the ABWA Women's Leadership Conference in the Fall.
The form  is availabe on the SEN website: www.ScottsdaleExpressNetwork.org

The judging will be conducted anonymously by outside judges. Submit your application for this award by the January meeting to Kim Hollenback.

Fax: 602-467-3123
Email: Kim@GreenKidzRUs.com
GreenKidzRUs.com
A MESSAGE FROM NORMA EARL, PAST SEN PRESIDENT
 
Happy Holidays Scottsdale Express Members and Guests!Norma Earl
 
As most of you know, I have made yet another big change in my life and moved back to Omaha, Nebraska. Why, you say? Well, my two wonderful children thought I should come home to be closer to them and the grandchildren. So here I am - freezing, looking like a snowman all bundled up in sweaters, scarf, gloves, winter boots and this huge winter coat. I look like I weigh 200 pounds.
 
I have really been thinking about what I should do for 2009. We make all these BIG promises to ourselves and friends and then, end up tossing them out the window before Easter.
 
Here are just a few promises we can make together:
 
1.   Clear your calendar for the second Tuesday each month;

2.   Start planning now to attend either the Spring Conference or the National Leadership Conference, as we will be 60 years old in 2009;

3.   Bring a guest to each meeting, invite her to join;

4.   Perfect your elevator introduction;

5.   Smile: A SMILE costs nothing, but gives much. It enriches those who receive, without making poorer those who give. It takes but a moment, but the memory of it sometimes last for ever. None is so rich or mighty that he can get along without it, and none is so poor but that he can be made rich by it. A smile creates happiness in the home, fosters good will in business, and is the countersign of friendship. It brings rest to the weary cheer to the discouraged, sunshine to the sad, and it is nature's best antidote for trouble. Yet it cannot be bought, begged, borrowed, or stolen, for it is something that is of no value to anyone until it is given away. Some people are too tired to give you a smile. Give them one of yours, as none needs a smile as much as he who has no more to give. Author Unknown
 
John Maxwell said "All leaders possess two things: one - they know where they are going and two, they are able to persuade others to follow.
 
As leaders, we know where we are going, when we invite guests and give them the opportunity to join SEN as someone gave us; we will be able to persuade her to join and be part of something big and wonderful. American Business Women's Association, SEN, has so much to give us; we just need to step forward and look at all the opportunities in education, friends and seminars that SEN will give us.
 
Let's make our New Year's Resolution together and grow both ourselves and the Network.
 
I'm wishing all of you and your families a very happy, healthy and wonderful 2009.
 
Your Friend in ABWA
Norma Earl
LINKEDIN FOR SALES PROFESSIONALS
by Jason Alba, author of "I'm on LinkedIn. Now What???"
 
 
LinkedIn for Sales Professionals
 
Sales professionals can definitely use LinkedIn to increase their network, learn about prospects,
do research for sales opportunities, and communicate with decision makers. Here are 10 suggestions
for sales professionals to optimize LinkedIn:
 
1. If your profile isn't complete, I might not trust who you are when you reach out to me. Flesh it out with relevant information that helps me learn about you, and maybe even trust you.
 
2. Search is your friend. List some keywords your target segment would have in their profile,
including position/role, company, industry, interests, associations, etc. Go into the Advanced People Search page and do various searches using advanced search strings. Get Shally's Cheatsheet so you get the best out of LinkedIn's search functions.
 
3. Grow your network shamelessly. Okay, I mean that tongue-in-cheek, as I won't tell you to blindly add people to your network. But if you want to use LinkedIn for sales, it will make sense to have a very large network.
I'm not talking hundreds of first degree contacts, I'm talking thousands. Don't agree with me? Fine, move on to #4, as that will likely make more sense for you (if #3 doesn't make sense, and it shouldn't make sense for everyone).
 
4. Grow your network strategically. Do you sell stuff in one industry? You should amass contacts from that industry. Don't worry about the title. A receptionist in your target industry might have excellent contacts, don't you think? Also, target contacts from adjacent industries, as they should have contacts in your target industry. Your growth strategy could also include certain types of professionals (accountants & CFO's, for example), or professionals in a certain geography, if your target audience is geographically based.
 
5. Ask for introductions from your connections. When you do searches, make sure to include your first degree contacts as you reach out to prospective contacts. As you do this you'll put your brand and messaging top-of-mind with your first degree contacts, and as they agree to help you you'll strengthen your relationship with them. Make  sure to nurture individual relationships so you don't just take-take-take in the relationship.
 
6. Fill in downtime when you are on the road. When you get on the road and will have time for a breakfast, lunch, dinner, or other meeting, go into LinkedIn and do a mile radius search. Use the keywords to try and narrow your potential meetings down to the right people, whether you narrow by job title, etc. Consider hosting a LinkedIn get-together and inviting as many LinkedIn people as you can for dinner. Search Yahoo Groups to see if there is an active Group (Cincinnati, Chicago, etc. have active groups), and promote the dinner there.
 
7. Ask questions your target audience would be interested in. As they read the question, or at least your profile, they should know you are in sales, so don't try to hide that. Be genuine, and ask questions that either they can answer, or they would want to know the answers to. You want to be known as a thought leader, and/or a subject matter expert, and/or a connector in their space, and asking questions regularly could help increase brand awareness
for you and your company.
 
8. Answer questions your target audience would be interested in. Sometimes it might be easier to do this, since you don't have to think of new questions on a regular basis. Think about how others will perceive you based on your answer. Answer comprehensively, kindly, and with expertise. Share information and recommend other experts, including your customers and prospects. Get questions asked in Answers via RSS, so you learn about opportunities to chime in without even logging in to LinkedIn.
 
9. Join Groups where your audience is, or where their contacts are. Participate in Group Discussions, but more importantly, browse through Group members to look for contacts to add to your network and communicate with. Send Group Members Inmail messages with clear, concise messaging-focus on the relationship but let them know why you want to connect and what you have in mind.
 
10. Set up the RSS feed so you get Network Updates delivered to you as soon as possible. Reach out to your Contacts as they have news, congratulating them on accomplishments, asking them about changes, commenting on new connections, etc. Use the Network Updates as an opportunity to reconnect and further brand yourself.
 
11. Consider advertising on LinkedIn. Their new advertising feature gives you the ability to choose certain types of LinkedIn users. It's comparatively expensive, but the ads go in front of a demographic that is supposedly above average in regard to income, professional status and decision-making power.

Know your target audience. Who are your most important customers, clients or prospects, and why? Know what is important to them and address their needs in your newsletter each month. Include a photo to make your newsletter even more appealing.
 
Insert a "read on" link at the bottom of your article to drive traffic to your website. Links are tracked, allowing you to see which articles create the most interest for your readers.
 
HAPPY NEW YEAR!
happynewyear
For information about meetings or membership, contact VP of Communications, Donna Tucker: 602-788-3121.
 
We hope you enjoyed this issue of the SEN News. Send questions, comments or contributions to Donna Tucker 602-788-3121 ABWA-network@att.net
 
The ABWA mission: To provide opportunities for them to help themselves and others to grow personally and professionally through leadership, education, networking support and national recognition.