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Jonathan Philipsen Joins EDTS Team | |
Jonathan Philipsen has joined EDTS as Director for Sales. An Asheville native, Jonathan has more than 15 years of B2B sales and customer support experience, most recently as District Sales Director at Windstream overseeing markets across the Carolinas and Georgia. He will direct all outside sales and client development activities for EDTS, also providing customer service, marketing and strategic planning insight. He will be based in EDTS's Greenville, SC office. A graduate of Appalachian State University, Jonathan and his wife reside in Greenville where he is active with United Way of Greenville County, serves as a volunteer for Meals on Wheels, and is a deacon at First Presbyterian Church. |
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EDTS Earns CompTIA MSP Trustmark | |
EDTS has received the CompTIA MSP Partners Trustmark for best practices in service delivery and customer interaction. The CompTIA MSP Partners Trustmark signifies that EDTS meets a robust code of practices that meet or exceed industry standards, and is committed to serving its customers in a manner based on industry best practices. EDTS was evaluated highly on numerous aspects of business operations, including organizational structure, technology tools and systems, standard operating procedures, business integrity and ethics, and IT service-specific activities the firm is engaged in. |
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EDTS Execs Hit The Speaking Circuit |
EDTS professionals Gage Saunders, Craig Tarkenton and John Tippett were featured in separate conference panels on technology issues recently.
Saunders, network engineer and security expert, spoke in Charleston, SC to the South Carolina County Finance and Technology Professionals Association on the security risk of bringing personal mobile devices into a business network.
Tarkenton, Director of Engineering, spoke to the Aiken (S.C.) Chamber Business Academy on May 9th on "Business Continuity & Disaster Recovery" and to the CSRA Internal Audit Spring Conference hosted by Augusta State University on "Data Security: Assessing & Controlling Risk."
Tippett, COO of EDTS, was featured in a panel discussion on operational efficiency and margin retention by managed services providers at the CompTIA annual members meeting in Chicago, IL. |
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Monitoring Email & Internet Usage |
 E-mail and the Internet are essentials for every company to communicate quickly with customers and colleagues. But some employees waste valuable time viewing non-business Web pages and sending personal e-mails... and a few may be circulating company trade secrets via e-mail, or even threatening other people online. Set rules for acceptable Internet and e-mail use. Here are a few to consider:
- Have written policies, and have employees sign the policy to acknowledge they understand it.
- Clarify that your company reserves the right to read messages, and that the company owns all e-mail on its computers. (Monitoring software can spot-check employee activities, block access to select sites, and provide usage reports.)
- Prohibit employees from causing anyone to view content that could violate equal opportunity or discrimination laws.
- Instruct employees never to open e-mail attachments without virus protection software.
- Don't mislead employees into thinking that e-mail is private.
- Allow personal e-mails, but specify that they should be occasional.
- Don't permit chain letters or run gambling pools. Watch out for sending of bulk e-mails or dissemination of confidential information.
- Forbid viewing Web pages or sending e-mail messages of a sexual nature or containing racial, ethnic or other slurs.
Every message sent by employees using your company name is like a letter sent on your firm's letterhead. A well-crafted policy can go a long ways towards protecting your organization.
To learn more, contact any EDTS associate. We can help. |
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Are Your Employees Sharing Confidential Information? |
 Some 90% of Americans believe people remove confidential documents from their workplace, according to a File Trek 2012 Security Survey.
The study shows a generational gap in attitudes with 68% of those ages 18-34 believing it to be acceptable to remove confidential files, while only 49% of those age 55+ concur.
72% of employees fear being accused of taking confidential company files -- the only job offenses ranking higher than that as grounds for termination being sexually harassing a coworker (85%) and incompetence (82%).
Today's workforce believes information is an asset to be shared, and while collaboration can be positive, there are risks. Few cloud services provide security necessary to track where confidential data goes, so it's up to you to ensure security.
Though 40% of adults believe it is never acceptable to remove confidential company information from the office, respondents believe there are circumstances when it is acceptable:
48% - when boss says it's okay
32% - to finish a late night project at home
30% - to work over a weekend or on vacation
When taking documents, respondents list using a USB drive (55%) as the most popular manner.
If you are not absolutely certain that your confidential information is secure, talk to any EDTS associate. We can help. |
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Virus, Malware Threats Rising |
 Malware attacks and hacking attempts against small businesses are growing, as the FBI reports more money is made off of malware than off of illegal narcotics.
No network is safe, as attacks have become automated, run by more sophisticated programs that scan IP addresses looking for vulnerabilities.
The bad economy has led professional programmers to write malware code to make money. And today, even malware makes money. Infested machines (bots) send out 44 billion spam emails a day. Since merchants generally pay a flat rate for every thousand people shown an ad, spam can generate millions in profits. And captured data has risen in value, with spammers reportedly paying up to $120 per thousand Facebook and YouTube users.
Blended Threats are a new trend, with attacks from infected web sites, thumb drives or through VPN connections. Malicious sites from online searches, viruses written for the IPAD, and network-aware attacks that can spread rapidly are rising in prominence. Advanced persistent threats -- coordinated, methodical and hard to detect -- use a back door so that they can return to steal more data.
There is no simple solution to defending against malware attacks. You need a layered approach to security, defending in depth with solutions that overlap protection at each layer. Ask us today - EDTS can help. |
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Learn More About EDTS |
 Care to know more about the people, talents and services of EDTS? Please visit our website, or call us toll-free at 877.845.5454. Or email any of the departments below.
We are here to help you!
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