If you are considering a change to your IT services and support because of cost, control or internal capability, consider the advantages of using an outside managed services partner.

When you consider your internal cost  of recruiting, hiring, training, technology, help desk hardware and software, hosting and redundancy, analysis, systems maintenance and upgrading, an outside managed service provider can save you money -- and improve network performance.  Try our calculator to see if you can save.

While organizations are unique in many ways, technical problems are generally universal. Most support needs stem from standard desktop software, password resets, backups and operating systems issues, allowing outside experts to meet needs on the first request.  Regular support can be scheduled at your convenience and emergencies remotely addressed in minutes.

Managed service agreements provide you control as well as flexibility, as managed service providers have the staff and resources to handle peak volumes stemming from unforeseen circumstances, such as system crashes, viruses or application roll-outs.

Finally, outsourcing can get your IT system into top shape.  Continuously trained outside experts can often resolve inefficiencies and issues more quickly than internal resources charged with bettering the system, and can introduce process improvements in many areas, including regulatory standards for compliance.

The site also features a full menu and description of EDTS services, industries of focus, a Business Challenges section, and a robust Resources section containing news releases, articles, brochures, white papers and helpful links.  A secure client portal for private document exchange and service requests is also included.  Check it out, and let us know what you think!