In This August Issue
Connected Self Storage
Feature - Exit Surveys
SOC 1 for SiteLink
Connected Self Storage - This Month The Game Changes.
Window 8 tablet

When I started in Self Storage over 20 years ago, technology did not play very much part in the day-to-day operation of a Self Storage site. The Self Storage Association was in its infancy and the industry was really only just getting started.

 

We did not really know what to do, so like most other businesses we turned to our American friends. We attended Self Storage conferences and we learned what worked and what did not. In those early days the business was developing a rapid rate in the US as well, and they were always just a little bit ahead of us.

 

Over the years, I have been privileged to have been part of the technology race to help deliver Self Storage software, better Access Control and security to our industry and I would like to think that this innovations have benefited our industry. We need to do more!

 

Next month sees the release of Windows 8: Microsoft for the last few years have been playing catch up to Apple and other suppliers. Normally, I would not consider that an operating system that runs a computer as being a game changer for our industry, but this time I think it is. Let me tell you why... 

 

Read more....

 

 

FEATURE - Exit Surveys - Why They Are Important.
exit


Most Managers know why people
store stuff. It's obvious - they have too much staff and not enough room at their place!

Do you survey our Storers when they leave? Most probably not. Existing Storers can be a rich source of referrals and information. SiteLink Web Edition now gives staff the capability to conduct a quick Exit Survey when customers move out.

What can you do with this information? It's important to know if the exiting storer will ever need Self S
Storage again. Would they recommend your facility to others? Two basic questions that can save you a lot of money if you know the answer. Where you price competitive? Was your site clean, you might think it is but do the customers think? Were you polite?
   
The feature allows you to keep the Storer's email on file for future promotions an anticipated date for needing Self Storage again. This is one storer you don't have to fight hard to get!

The Storer can also be sent a email with a clickable link for the survey - with information stored for future reference. When the customer fills out the Survey, SiteLink is updated.
online survey

This new feature is in SiteLink Web Edition and is part of the monthly upgrades that subscription users enjoy.

Does your software have this feature? Ask us how to convert to SiteLink Web Edition today.

 
 
SiteLink Granted SSAE 16(SOC 1) Status.

 

Following on from last month's lead story - "Is your Data Safe"? SMD Software, Inc., developers of SiteLink Web Edition,has successfully completed the SSAE 16 SOC 1 Type II Certification of internal controls for both SMD Software, Inc., and SiteLink Web Edition. SSA16 

The in-depth SOC 1 audit replaces SiteLink's older SAS 70 Certifications. SiteLink's SOC 1 report follows the extensive review process by an independent auditing firm accredited by the AICPA (American Institute of Certified Public Accountants). The SOC 1 Certification confirms SiteLink's internal controls of its financial reporting, information technology and other processes. SOC 1 Certifications underscore the commitment to keeping customer data safe and secure.

There are only two Self Storage software brands that are compliant with this new standard: only one of them sold in our region - SiteLink Web Edition.  

 

"We maintain our audits and Certifications to demonstrate our controls for data safety and integrity," said Markus Hecker, SiteLink's Chief Operating Officer. "Our SOC 1 audit adds confidence and peace of mind for our customers all around the world."

Some storage operators are required to use management software carrying SOC 1 Certifications. Other operators choose SiteLink Web Edition based on its certifications. some countries have no certification process or controls, so our latest audit adds confidence for those operators. 

"For years, our processes and internal procedures followed SAS 70 Type II standards," said Luke Lenzen, SiteLink's Chief Information Officer. "Our SSAE 16 SOC1 audit replaces SAS 70 to ensure the strongest degree of customers' confidence in our internal controls."

To learn more about the SSAE 16 SOC 1 Report, please visit: 

 

Is your Data safe?  

 

AccessEzy on The iPhone and iPad "Connected"
AccessEzy V2 users can enjoy remote access using AccessEzy's new iPhone and iPad App. 
 
A world first for Self Storage. Proudly developed locally by us!

Available on Apple's App store, you can:

  • See the event log
  • Adjust timezones
  • WI FI version available 
  • Open and close gates
  • Review alarm events and more 
 
A great tool for the weekend and after hours manager, our AccessEzy remote application was designed for you.
 
Works with Version 2 of AccessEzy.   
 
Apples App store  
About The Centreforce Technology Group
Centreforce Technology is the leading supplier of specialist technology for the Self Storage Industry in South East Asia with more than 20 years experience in Self Storage. For a full listing of our services, please visit our web site 
 

 

OUR SPECIALIST PRODUCT WEB SITES
SiteLink Web Edition - World's leading Software for Self Storage 
SLWE2
 RapidStor - Online Move In Technology
rapidstor
AccessEzy - Digital Access Control and alarm Systems for Self Storage
AccessEzy
WebStor - Websites for Self Storage, Self Storage SEO/SEM services,YouTube Video's and professional photography
WebStor

CCTV - We sell a full range of CCTV, Recorders, Cameras and Large screen commercial LCD and Plasma Panels,                        computers, printers and peripherals 
 
__________________________________________________________________________________________________
MEMBERS
  
Like us on Facebook                                                                                   Follow us on Twitter

 Centreforce Technology is a Licenced Security Installer and advisor - LN 324320