I want to begin by wishing you a wonderful and prosperous New Year! I hope your holidays were filled with joy and celebration. There has been much celebrating around our office as employees are moving up in the company and taking on more and more responsibility. I would like to stress the fact that our current team of employees has never been stronger and I appreciate the talented and motivated group of people we have working at Lasco.
I would like to introduce Ryan Valiquette as Lasco's new security officer. He will continue to work as a support technician but will be adding this new role to his current duties. Ryan has shown both interest in this area of technology security as well as the educational background to help him serve in this capacity efficiently.
I would also like to announce that Melissa Murphy, Lasco's Vice President, is beginning her term (January 2012) as President of the Lake States Bankers Association, Inc. Melissa has served on the board for "BAI" faithfully for the past four years and 2012 will mark her fifth year as a board member. I am thankful to have employees such as Melissa who represent Lasco in such a professional manner.
We continue to seek talented, hardworking and agressive professionals to add to our staff. We will continue to put both our clients as well as our staff first when considering new hires. I feel that our team structure and focus on open and honest communication is a non-negotiable when seeking new employees and I am thankful for the hardworking team that we have and look to continuously improving and moving forward. I believe that beyond our clients, our staff is our #1 company asset and we will continue to build into our staff so that we can support our clients' needs both now and into the future. Thank you to all who have put your trust in us, we appreciate your partnership and look forward to many more years of moving forward together.
President & CEO
Lasco Development Corporation
Product Spotlight for FIS Product
Consumer Alerts (A.K.A. Debit Alerts)
Article Written by: Sandy Etelamaki, Bank Services Customer Support for Lasco
Consumer or Debit Alerts are becoming more popular with customers as they use Cell Phones or other electronic devices to track their bank accounts. Being notified immediately when something is charged to your account is a good way to keep a watchful eye for debit fraud. These alerts can inform your customer of many potential fraudulent uses of their cards, some alerts are: Declined Transactions, Card Not Present Transaction, Out-of-State Transaction, International Transaction, and Pay at the Pump Transactions.
In this fast-paced, ever-changing world, customers want to be in touch with all that they are doing, especially their finances. Consumer Alerts are a good way to do that!
For more information on this FIS product, please contact Robert Baer (firstname.lastname@example.org or 906-228-1055) or Kellie Johnson (email@example.com or 906-228-1068), Vice Presidents of Bank Services for Lasco.
Article Written by: Ryan Valiquette, Security Officer / Support Technician for Lasco
"How did it happen?" that is one of the most common questions I get while cleaning virus infections. Sometimes the person will state the different ways they took precautions, such as, "I don't open any email attachments from people I don't know" or "I have an antivirus, why didn't it catch it?" These are good questions to ask as they play a part in a defense in-depth approach. However, there is another attack venue that seems to be a little less familiar.
Drive-by downloads are described as a malicious program that gets installed when visiting a website either by tricking the user to click on something or through vulnerabilities that exist in your web browser or plugins/addons.* A common misconception and joking point that I hear goes something like this, "what websites have you been going to lately?" indicating a trip to the dark side of the net. However, according to Symantec, 90% of malicious websites are actually legitimate sites that have been compromised and now serve malicious software.**
One of the common pieces of malware that is installed is described as Fake AV (antivirus). It plays on the website visitor's fear that their computer is infected to get them to react and click instead of pausing to think if this is a legitimate message. According to a research paper by Google this represents 15% of all malware (malicious software) that they have identified and 50% of malware that is distributed through advertisements. Even major websites such as Facebook, The New York Times, and Twitter have fallen victim to distributing malware usually through advertisements.***
Unfortunately there is no single solution for this issue. However, there are several tools we can use to mitigate the risk/damage of drive-by downloads. These include: Anti-Virus, web-filter, using an alternative browser, and having a limited user instead of administrator rights. The SANS Institute, which is renowned for information security research, has a technical breakdown of countermeasures including cost and difficulty to implement.****
Hopefully you have found this article helpful and together we can make this a year with fewer viruses!
****** Reminder, when you have a support issue, please call our Main Tech Line at 906-228-1045. If you call a technician's line directly instead, we cannot guarantee timely service. Thank you! ******