How to Soar, Part 3
Are you Fit to Execute your Strategy?
Our Consulting Team specializes in trouble-shooting with organizations that seem to be stuck in paralysis, have difficulties implementing their strategies, or have disengaged teams.
Last year, one of our consultants was hired by Jack, the CEO of a large company, to diagnose why his teams were unable to turn business around after he had spent a fortune on an external consulting group who designed a well-thought-out strategy for their organizational turnaround.
One of the first things our consultant noticed was the low energy of the employees at the office. While waiting to discuss the situation with the CEO, the consultant observed a team of four people behind closed doors. One of the four was the CEO, the other three were the previously hired consultants that designed the new turnaround strategy.
During the initial discussion the CEO, Jack, shared with our consultant his frustration with his teams resistance to change, being disengaged and "not getting" the strategy. Being familiar with this response, our consultant scheduled individual interviews with the team members to get to the root of the issue.
It's a well known fact that most people are afraid of and resist change to a certain point. However, there is a difference between this normal discomfort with change versus a complete resistance and disengagement.
While interviewing the team members, our consultant received, as anticipated, the following feedback almost unanimously:
- "We don't know where we are sailing toward" meaning: they had no idea what the end result was and what was expected from them
- "We don't understand the strategy"
- "Nobody asked us about our opinion"
- "Nobody cares about our ideas"
Getting into more detail, asking more profound questions, our consultant learned the organization hired a team of consultants - specialized in strategic planning - to craft a powerful strategy for this organization's turnaround. The consultants ran with the data they received from the analysts and at no point were the teams asked for their input.
No wonder the company had to deal with the
ripple effect of this action!
There was no shared vision, no clear mission, no shared strategy, no alignment - just a powerful strategy crafted by "outsiders". A Ferrari in the desert...
If this organization didn't change their approach immediately, they would become another "victim" of the sad statistics of failure. |