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Case Study
Compliance & Archive Viewer 
 
Instant Archive Viewer enables the customer to automate their internal IM logging and archiving needs, therefore improving the search and discovery process and saving valuable time. 

Learn how a leading manufacturer has saved weeks of time by utilizing Archive Viewer to perform search and discovery using either specific keywords or role-based rules to search their chat logs.
Queue Manager - June 2012

Queue Manager improves help desk efficiency, ensures consistent answers to common questions, helps identify employee productivity and provides real time access to sales staff and customer support.

New updates for Queue Manager (June) include:
  • Updates for high volume queue deployments
  • Support for additional Linux versions
  • Support for IBM WebShere 6.1 and 7.0
  • Updates to web chat client
  • Updates to measurements and reporting

Learn more about Queue Manager 

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Instant Technologies
Portsmouth, New Hampshire sales@instant-tech.com
800.884.0443
www.instant-tech.com
 
Referral Discount now available!

Do you know of a company looking for a new IM archiving, search and ediscovery or compliance solution? If you refer a new customer to us and they purchase the software we will discount your next annual support and maintenance fee by 25%!

Please forward this newsletter or contact sales for more information.
We've been blogging - have you been reading?

Our blog has been gaining traction and we want to make sure you are reading our valuable insights! 
  • Local Lync client presence on a web page 
  • Web Client for Microsoft Lync 2010 
  • Getting the availability of a Queue using JavaScript

IMtegrity Archives - FREE download available!

IMtegrity Archives is a Sametime Chat Archiving and Search and Discovery for Regulatory Compliance solution.

Capture Sametime chats with server-based chat logging for internal policy enforcement and/or external regulatory compliance.
Microsoft Worldwide Partner Conference - July 8-12, Toronto!

Have you checked out Partner Point for WPC? What is on your schedule?
We want to make the
most of the experience and we want to meet you!

Please contact us if you'd like to schedule a demo, arrange a meeting, or just grab coffee to share ideas.   

See you in Toronto!