Customer Spotlight - Utica National Insurance Group
Utica National operates on the IBM Lotus platform and utilizes Sametime for their internal IM solution.
Due to internal audit requests and compliance requirements, executive management requested more substantial IM logging and reporting capabilities of the IT department.
Instant IMtegrity Archives allows Utica National to automate their IM logging and archiving needs, therefore improving their internal auditing capabilities and decreasing employee abuse.
Read the full Utica case study |
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Instant Webinar - May 23rd The technical side of click to chat and extending to extranets and portals
Join us on Wednesday May 23rd from 10am - 11:30am EDT for an in-depth review of Instant Queue Manager and Sametime 8.5.
This technical webinar will cover:
* Web experience, custom branding and click to chat UI * Server side customization and extensions - integrate Queue Manager with other systems * Expert plugin extensions - examples * Chart and Reporting and Metrics REGISTER TODAY!
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